Access to xenial version of bootrepair

Asked by jeffrey hill

My laptop has some issues with the boot and I can't access the bios.
I am running Linux Mint 18.3 which is based on Ubuntu 16.04 which comes up as xenial as the ubuntu version.

 I was hoping to use the bootrepair application to help fix / repair the uefi / boot process.
However your PPA only has the later versions of Ubuntu /Mint catered for.

I cannot access or change the boot from the internal hard drive so I am stuck with using the "apt" command to do any updates etc.
If I can get access to or get the xenial version of the PPA via "apt" I can install it and hopefully fix my problem(s).
The laptop is an Acer Aspire E14.
Thank you.
Jeff

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Boot-Repair Edit question
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YannUbuntu
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Revision history for this message
YannUbuntu (yannubuntu) said :
#1

hi Jeff,
Xenial is 5 year old, and has become obsolete on April 2021. I maintain Boot-Repair only for supported OS.

I recommend you upgrade your Ubuntu via a live-USB or live-DVD that way: https://help.ubuntu.com/community/UbuntuReinstallation
Reinstalling the new system above the old one via manual partitionning option will allow you to erase only your root (/) partition therefore preserve your /home , documents and reinstall GRUB.

Revision history for this message
Manfred Hampl (m-hampl) said :
#2

Remark to YannUbuntu:
Ubuntu 16.04 was published 2016-04-21. With five years of support I would expect that it is supported until 2021-04-21 (the day before Ubuntu 21.04 is published).

@Jeffrey:
What is the problem with the uefi / boot process that you want to solve with boot-repair?

"I cannot access or change the boot from the internal hard drive"
When you switch on your computer you should see a logo of its manufacturer with a text that is something like "Press ESC for BIOS setup or press F10 for boot selection" or something like that. Do you see such text? What happens if you press the key named there?

Revision history for this message
jeffrey hill (jefftek) said :
#3

Thanks, YannUbuntu for responding.

I am in Australia so please accept my "late" reply to your response.

I would like to upgrade to a later version and that was my intention BUT
i cannot access the bios to turn off secureboot, there is no dvd/cd
drive and it seems that the USBs are not available in the boot manager.

Thus, I cannot do any sort of upgrade.

I can still boot the laptop and I also have an image of the disk.

I have tried just about everything I can find on the web that would be a
possible solution.

That is why I was wanting to get the bootrepair for the xenial release
of Ubuntu / Mint.

Regards.

Jeff

On 1/4/21 7:01 pm, YannUbuntu wrote:
> Your question #696337 on Boot-Repair changed:
> https://answers.launchpad.net/boot-repair/+question/696337
>
> Status: Open => Answered
>
> YannUbuntu proposed the following answer:
> hi Jeff,
> Xenial is 5 year old, and has become obsolete on April 2021. I maintain Boot-Repair only for supported OS.
>
> I recommend you upgrade your Ubuntu via a live-USB or live-DVD that way: https://help.ubuntu.com/community/UbuntuReinstallation
> Reinstalling the new system above the old one via manual partitionning option will allow you to erase only your root (/) partition therefore preserve your /home , documents and reinstall GRUB.
>

Revision history for this message
jeffrey hill (jefftek) said :
#4

Hi Manfred,

Thanks for the response.

I hope I can answer your questions.

I have spent a lot of time trawling through the internet forums looking
at problems and the solutions that are found,. So far none have worked.

I imaged the disk before I started any of "fixing" and this has been a
bonus as some of the "solutions" killed the boot process all together.
When that happened, I would re-image the disk from the saved image file
and then try again.

I am trying everything I can to get to being able to be able to access
the bios / uefi screen so I can set secure boot to off and open the usb
ports but I get stopped by:

1: No bios logo screen when I start the laptop.  No matter what I do,
there is no bios screen presented. Pressing or holding "F2" does not
show a bios screen.

2: The grub screen has a "system" entry that fails with "no file
found".  I think that this is supposed to access the UEFI subsystem but
it doesn't work.

3:  I tried to do a bios update but it only works on Windows and I am
running Linux Mint. I even tried to run it under "wine".

If I could get the "raw" bios file ( a .fd or .bin), I could try the
"Fn" and "Esc" on startup to access a USB with the bios file on it. It
is supposed to be able to copy the bios file from the usb to the bios
chip through that process. However, getting the "raw" bios file has been
a problem as the bios update does not have the "raw" data file in it.
The file seems to be built when the application runs and it has to run
on the computer that is being updated as it seems to check what / where
it is being run.

Again, thanks for your reply and I hope I have answered your questions
and you now have a better understanding of where I am with this problem.

Regards.

Jeff

On 2/4/21 12:20 am, Manfred Hampl wrote:
> Your question #696337 on Boot-Repair changed:
> https://answers.launchpad.net/boot-repair/+question/696337
>
> Manfred Hampl requested more information:
> Remark to YannUbuntu:
> Ubuntu 16.04 was published 2016-04-21. With five years of support I would expect that it is supported until 2021-04-21 (the day before Ubuntu 21.04 is published).
>
> @Jeffrey:
> What is the problem with the uefi / boot process that you want to solve with boot-repair?
>
> "I cannot access or change the boot from the internal hard drive"
> When you switch on your computer you should see a logo of its manufacturer with a text that is something like "Press ESC for BIOS setup or press F10 for boot selection" or something like that. Do you see such text? What happens if you press the key named there?
>

Revision history for this message
Best YannUbuntu (yannubuntu) said :
#5

hi Jeff,
I have just created the Xenial packages, they will be in the PPA in a couple of minutes. Hope this will help you.

Revision history for this message
Manfred Hampl (m-hampl) said :
#6

Let's start with diagnostics:

What is the output of the commands:

uname -a
lsb_release -cris
sudo mokutil --sb-state​

And - according to a web search - the key to be pressed to enter BIOS setup is F2. I suggest that you experiment with timing. Pressing it very early after powering on, or with 2, or 4, or 6 ... seconds delay, and not only pressing the F2 key once, but repeatedly, etc.

Revision history for this message
jeffrey hill (jefftek) said :
#7

Thanks. I'll try it.
Regards
Jeff

On Fri., 2 Apr. 2021, 4:41 pm YannUbuntu, <
<email address hidden>> wrote:

> Your question #696337 on Boot-Repair changed:
> https://answers.launchpad.net/boot-repair/+question/696337
>
> Status: Open => Answered
>
> YannUbuntu proposed the following answer:
> hi Jeff,
> I have just created the Xenial packages, they will be in the PPA in a
> couple of minutes. Hope this will help you.
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/boot-repair/+question/696337/+confirm?answer_id=4
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/boot-repair/+question/696337
>
> You received this question notification because you asked the question.
>

Revision history for this message
jeffrey hill (jefftek) said :
#8

The boot repair has updated the HDD. Thanks for providing the ppa package.
I am still trying to get the bios to appear and it is a bit of a struggle but I will get it.