No colour printing on B110a

Hi,
Thanks for reporting the bug in HPLIP. To help us understand and analyze the issue please follow following things.
=> Download and install the latest HPLIP release from http://hplipopensource.com/hplip-web/index.html:
=> Reconfigure print queue with the commands mentioned below.
       =>system-config-printer (remove all print queues)
       =>hp-setup (for adding print queue)
=>Enable/Clear Logs as mentioned below
    a)Open /etc/cups/cupsd.conf in root mode and replace
        LogLevel warn
          with
       LogLevel debug
       hpLogLevel 15
    b) Open Terminal and run following commands:
       => su
       => /etc/init.d/cups restart
                  or
       => service cups restart
       => cd /tmp
       => rm *.out
       => rm *.bmp
       => cat dev/null > /var/log/cups/error_log
       => hp-check -t > /tmp/hpcheck.log
    c) Try to print the file and If issue is not resolved then please send following files
          => /var/log/syslog (if present),
          => /var/log/messages (if present),
          => /var/log/cups/error_log
          => /tmp/*.bmp
          => /tmp/*.out
          => /tmp/hpcheck.log
          => document used for printing
    d) Please let me know the application used for testing.
**Please use "Create a bug report" to attach the logs as "Ask a Question" does not provide the file attachment option.

Thanks Sanjay
Currently there is no rpm on the HP website for Opensuse 12.1. However, the version of HPLIP I have installed from the Opensuse build service is the same as the latest HPLIP release. Would testing with this version be OK?

Hi,

Please follow HPLIP downoad instructions from following link.

http://hplipopensource.com/hplip-web/install/install/index.html

Sanjay Kumar,
what is wrong with our ready-made HPLIP 3.11.12 RPM packages
from the openSUSE build service project "Printing"
compared to your HPLIP 3.11.12 from hplipopensource.com ?

Hi Johannes,

The problem with the HPLIP RPMs is that the required dependencies will not get installed automatically however with HPLIP auto installer all dependencies will get installed.

Thanks,
Sanjay

Which required dependencies are missing to be installed
when the openSUSE HPLIP RPMs are installed?

On my system "hp-check -r -t" results in hp-check.log
-----------------------------------------------------------------------------------------------
hp-check[9414]: info: :| RUNTIME DEPENDENCIES |
hp-check[9414]: info: :------------------------
hp-check[9414]: info: :
hp-check[9414]: info: :
hp-check[9414]: info: :Checking for dependency: CUPS - Common Unix Printing System...
hp-check[9414]: info: :OK, found.
hp-check[9414]: info: :
hp-check[9414]: info: :Checking for dependency: GhostScript - PostScript
 and PDF language interpreter and previewer...
hp-check[9414]: info: :OK, found.
hp-check[9414]: info: :
hp-check[9414]: info: :Checking for dependency: PIL - Python Imaging Library (required
 for commandline scanning with hp-scan)...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some
 HPLIP functionality may not function properly.
hp-check[9414]: info: :
hp-check[9414]: info: :Checking for dependency: PolicyKit - Administrative policy framework...
hp-check[9414]: info: :OK, found.
hp-check[9414]: info: :
hp-check[9414]: info: :Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
hp-check[9414]: info: :OK, found.
hp-check[9414]: info: :
hp-check[9414]: info: :Checking for dependency: Python DBus - Python bindings for DBus...
hp-check[9414]: info: :OK, found.
hp-check[9414]: info: :
hp-check[9414]: info: :Checking for dependency: Python libnotify - Python bindings
 for the libnotify Desktop notifications...
hp-check[9414]: info: :OK, found.
hp-check[9414]: info: :
hp-check[9414]: info: :Checking for dependency: Python XML libraries...
hp-check[9414]: info: :OK, found.
hp-check[9414]: info: :
hp-check[9414]: info: :Checking for dependency: Python 2.3 or greater - Required
 for fax functionality...
hp-check[9414]: info: :OK, found.
hp-check[9414]: info: :
hp-check[9414]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[9414]: info: :OK, found.
hp-check[9414]: info: :
hp-check[9414]: info: :Checking for dependency: SANE - Scanning library...
hp-check[9414]: info: :OK, found.
hp-check[9414]: info: :
hp-check[9414]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[9414]: info: :OK, found.
hp-check[9414]: info: :
hp-check[9414]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[9414]: info: :OK, found.
hp-check[9414]: info: :
hp-check[9414]: info: :
hp-check[9414]: info: :----------------------
hp-check[9414]: info: :| HPLIP INSTALLATION |
-----------------------------------------------------------------------------------------------

Well, in this case all required dependencies are installed. But instead of assuming that all dependencies are installed or asking hp-check output for the same its better to check and install the missing required dependencies with auto installer and then collect the logs if issue is not resolved even after that.

thanks Sanjay. Sorry - I should not have said rpm. What I meant was that in the download link you provide the latest version of Opensuse noted with a download link is 11.4. There is no download link for Opensuse 12.1

I'll run the tests in the next day or so and post the information.

Thanks again.

Thanks mark. Can you try to download it from http://hplipopensource.com/hplip-web/install/install/index.html.

bug filed.
Used HPLIP web install version.