HP Laserjet ProMFP M128fw Installation Problem
Hp Laserjet pro MFP M128fw printer install problem in Red Hat Enterprise Client release 5.4 (Tikanga) version. I have download the driver from HPlip but still problem is same because printer has been install but not printing from system even test page also.
Question information
- Language:
- English Edit question
- Status:
- Answered
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Last query:
- Last reply:
|
Revision history for this message
|
#1 |
Can you please let us know the hplip version installed in your system, please provide us 'hp-check' command output.
Did you try configuring printer using 'hp-setup 'command ?
|
Revision history for this message
|
#2 |
Dear Sir
Hplip version 3.15.6 installed in our system and i am also try configuring
printer using 'hp-setup 'command but below message is coming and no devices
found but hplip is detecting the printer and also install but not printing
because required plugin file.
[root@localhost Desktop]# hp-setup
HP Linux Imaging and Printing System (ver. 3.9.8)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
error: No devices found on bus: usb
error: No devices found on bus: usb
error: No devices found on bus: usb
error: No devices found on bus: usb
error: No devices found on bus: usb
Done.
*Below message is coming after run hp-check command.*
[root@localhost Desktop]# hp-check
HP Linux Imaging and Printing System (ver. 3.9.8)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before
compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
dependencies
are installed to successfully compile
HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a
distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied
tarball
has the proper dependencies installed to successfully
run.
3. Both compile- and run-time check mode (-b or --both) (Default): This
mode
will check both of the above cases (both compile- and run-time
dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux localhost.
EDT 2010 i686 i686 i386 GNU/Linux
Distribution:
redhat 6.0
Checking Python version...
OK, version 2.6.5 installed
Checking PyQt 4.x version...
OK, version 4.6.2 installed.
Checking for CUPS...
Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
-------
| COMPILE AND RUNTIME DEPENDENCIES |
-------
note: To check for compile-time only dependencies, re-run hp-check with the
-c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r
parameter (ie, hp-check -r).
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP
functionality may not function properly.
Checking for dependency: CUPS devel- Common Unix Printing System
development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
make sure that this dependency is installed before installing or running
HPLIP.
Checking for dependency: CUPS image - CUPS image development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
make sure that this dependency is installed before installing or running
HPLIP.
Checking for dependency: DBus - Message bus system...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
dependency is installed before installing or running HPLIP.
Checking for dependency: gcc - GNU Project C and C++ Compiler...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
make sure that this dependency is installed before installing or running
HPLIP.
Checking for dependency: GhostScript - PostScript and PDF language
interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
dependency is installed before installing or running HPLIP.
Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
dependency is installed before installing or running HPLIP.
Checking for dependency: libnetsnmp-devel - SNMP networking library
development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
dependency is installed before installing or running HPLIP.
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
make sure that this dependency is installed before installing or running
HPLIP.
Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
dependency is installed before installing or running HPLIP.
Checking for dependency: make - GNU make utility to maintain groups of
programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for
commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP
functionality may not function properly.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
make sure that this dependency is installed before installing or running
HPLIP.
Checking for dependency: Python libnotify - Python bindings for the
libnotify Desktop notifications...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax
functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming
language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
make sure that this dependency is installed before installing or running
HPLIP.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP
functionality may not function properly.
-------
| HPLIP INSTALLATION |
-------
Currently installed HPLIP version...
HPLIP 3.9.8 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.9.8
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
Current contents of '/var/lib/
[plugin]
eula = 1
installed = 1
Current contents of '~/.hplip/
error: Could not access file: No such file or directory
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
Hewlett-
-------
Type: Unknown
Device URI: usb://HP/
PPD: /etc/cups/
PPD Description: HP LaserJet P1505 Foomatic/foo2xqx (recommended)
Printer status: printer Hewlett-
idle. enabledPrinter is now online. 12:52:03 AM IST
warning: Printer is not HPLIP installed. Printers must use the hp: or
hpfax: CUPS backend to function in HPLIP.
HP-LaserJet-P1008
-----------------
Type: Printer
Device URI: hp:/usb/
PPD: /etc/cups/
PPD Description: HP LaserJet P1008 Foomatic/foo2xqx (recommended)
Printer status: printer HP-LaserJet-P1008 disabled since Mon 22 Jun 2015
11:51:33 PM ISTUnplugged or turned off
Required plug-in status: Installed
error: Unable to communicate with device (code=12):
hp:/usb/
error: Device not found
error: Communication status: Failed
-------
| SANE CONFIGURATION |
-------
'hpaio' in '/etc/sane.
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be
added to /etc/sane.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
-------
| PYTHON EXTENSIONS |
-------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
-----------------
| USB I/O SETUP |
-----------------
Checking for permissions of USB attached printers...
HP Device 0x2a at 001:002:
Device URI:
hp:/usb/
error: Unsupported model: HP_LaserJet_
---------------
| USER GROUPS |
---------------
root bin daemon sys adm disk wheel
-----------
| SUMMARY |
-----------
error: 18 errors and/or warnings.
Please refer to the installation instructions at:
http://
Done.
*Thanks & RegardsAmresh KumarM Intergraph Systems Pvt. Ltd.*
*[image: MINT logo NEW]*
*D 19/1, Okhla Phase- 1*
*New Delhi -110020*
*Phone : 91-11-26371825-
www.mintergraph.com
www.mindsharese
*55+ Service Locations in India + 2 locations Middle East*
*Serving **3287263** Sq. Kms of India 365 days a year*
*[image: mint iso cert.jpg]**ISO 20000 + ISO 27000+ HP ServiceONE Expert +
Acer Service Center*
On Thu, Jun 18, 2015 at 8:32 AM, goutam <
<email address hidden>> wrote:
> Your question #268233 on HPLIP changed:
> https:/
>
> Status: Open => Answered
>
> goutam proposed the following answer:
> Can you please let us know the hplip version installed in your system,
> please provide us 'hp-check' command output.
> Did you try configuring printer using 'hp-setup 'command ?
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https:/
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https:/
>
> You received this question notification because you asked the question.
>
|
Revision history for this message
|
#3 |
yes
*Thanks & RegardsAmresh KumarM Intergraph Systems Pvt. Ltd.*
*[image: MINT logo NEW]*
*D 19/1, Okhla Phase- 1*
*New Delhi -110020*
*Phone : 91-11-26371825-
www.mintergraph.com
www.mindsharese
*55+ Service Locations in India + 2 locations Middle East*
*Serving **3287263** Sq. Kms of India 365 days a year*
*[image: mint iso cert.jpg]**ISO 20000 + ISO 27000+ HP ServiceONE Expert +
Acer Service Center*
On Tue, Jun 23, 2015 at 3:37 PM, Amresh <
<email address hidden>> wrote:
> Your question #268233 on HPLIP changed:
> https:/
>
> Status: Answered => Open
>
> You are still having a problem:
> Dear Sir
>
> Hplip version 3.15.6 installed in our system and i am also try configuring
> printer using 'hp-setup 'command but below message is coming and no devices
> found but hplip is detecting the printer and also install but not printing
> because required plugin file.
>
> [root@localhost Desktop]# hp-setup
>
> HP Linux Imaging and Printing System (ver. 3.9.8)
> Printer/Fax Setup Utility ver. 9.0
>
> Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> Searching... (bus=usb, search=(None), desc=0)
> error: No devices found on bus: usb
> Searching... (bus=usb, search=(None), desc=0)
> error: No devices found on bus: usb
> Searching... (bus=usb, search=(None), desc=0)
> error: No devices found on bus: usb
> Searching... (bus=usb, search=(None), desc=0)
> error: No devices found on bus: usb
> Searching... (bus=usb, search=(None), desc=0)
> error: No devices found on bus: usb
> Searching... (bus=usb, search=(None), desc=0)
> error: No devices found on bus: usb
> error: No devices found on bus: usb
> error: No devices found on bus: usb
> error: No devices found on bus: usb
> error: No devices found on bus: usb
> error: No devices found on bus: usb
>
> Done.
>
>
> *Below message is coming after run hp-check command.*
>
> [root@localhost Desktop]# hp-check
>
> HP Linux Imaging and Printing System (ver. 3.9.8)
> Dependency/Version Check Utility ver. 14.3
>
> Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
> This software comes with ABSOLUTELY NO WARRANTY.
> This is free software, and you are welcome to distribute it
> under certain conditions. See COPYING file for more details.
>
> Note: hp-check can be run in three modes:
> 1. Compile-time check mode (-c or --compile): Use this mode before
> compiling the
> HPLIP supplied tarball (.tar.gz or .run) to determine if the proper
> dependencies
> are installed to successfully compile
> HPLIP.
> 2. Run-time check mode (-r or --run): Use this mode to determine if a
> distro
> supplied package (.deb, .rpm, etc) or an already built HPLIP supplied
> tarball
> has the proper dependencies installed to successfully
> run.
> 3. Both compile- and run-time check mode (-b or --both) (Default): This
> mode
> will check both of the above cases (both compile- and run-time
> dependencies).
>
> Saving output in log file: hp-check.log
>
> Initializing. Please wait...
>
> ---------------
> | SYSTEM INFO |
> ---------------
>
> Basic system information:
> Linux localhost.
> EDT 2010 i686 i686 i386 GNU/Linux
>
> Distribution:
> redhat 6.0
>
> Checking Python version...
> OK, version 2.6.5 installed
>
> Checking PyQt 4.x version...
> OK, version 4.6.2 installed.
>
> Checking for CUPS...
> Status: scheduler is running
> error: Version: (Not available. CUPS may not be installed or not running.)
>
> Checking for dbus/python-dbus...
> dbus daemon is running.
> python-dbus version: 0.83.0
>
>
> -------
> | COMPILE AND RUNTIME DEPENDENCIES |
> -------
>
> note: To check for compile-time only dependencies, re-run hp-check with the
> -c parameter (ie, hp-check -c).
> note: To check for run-time only dependencies, re-run hp-check with the -r
> parameter (ie, hp-check -r).
>
> Checking for dependency: CUPS - Common Unix Printing System...
> OK, found.
>
> Checking for dependency: CUPS DDK - CUPS driver development kit...
> warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP
> functionality may not function properly.
>
> Checking for dependency: CUPS devel- Common Unix Printing System
> development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
> make sure that this dependency is installed before installing or running
> HPLIP.
>
> Checking for dependency: CUPS image - CUPS image development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
> make sure that this dependency is installed before installing or running
> HPLIP.
>
> Checking for dependency: DBus - Message bus system...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
> dependency is installed before installing or running HPLIP.
>
> Checking for dependency: gcc - GNU Project C and C++ Compiler...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
> make sure that this dependency is installed before installing or running
> HPLIP.
>
> Checking for dependency: GhostScript - PostScript and PDF language
> interpreter and previewer...
> OK, found.
>
> Checking for dependency: libcrypto - OpenSSL cryptographic library...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
> dependency is installed before installing or running HPLIP.
>
> Checking for dependency: libjpeg - JPEG library...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
> dependency is installed before installing or running HPLIP.
>
> Checking for dependency: libnetsnmp-devel - SNMP networking library
> development files...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
> dependency is installed before installing or running HPLIP.
>
> Checking for dependency: libpthread - POSIX threads library...
> OK, found.
>
> Checking for dependency: libtool - Library building support services...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
> make sure that this dependency is installed before installing or running
> HPLIP.
>
> Checking for dependency: libusb - USB library...
> error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this
> dependency is installed before installing or running HPLIP.
>
> Checking for dependency: make - GNU make utility to maintain groups of
> programs...
> OK, found.
>
> Checking for dependency: PIL - Python Imaging Library (required for
> commandline scanning with hp-scan)...
> OK, found.
>
> Checking for dependency: PolicyKit - Administrative policy framework...
> warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP
> functionality may not function properly.
>
> Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
> OK, found.
>
> Checking for dependency: Python DBus - Python bindings for DBus...
> OK, found.
>
> Checking for dependency: Python devel - Python development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
> make sure that this dependency is installed before installing or running
> HPLIP.
>
> Checking for dependency: Python libnotify - Python bindings for the
> libnotify Desktop notifications...
> OK, found.
>
> Checking for dependency: Python XML libraries...
> OK, found.
>
> Checking for dependency: Python 2.3 or greater - Required for fax
> functionality...
> OK, found.
>
> Checking for dependency: Python 2.2 or greater - Python programming
> language...
> OK, found.
>
> Checking for dependency: Reportlab - PDF library for Python...
> OK, found.
>
> Checking for dependency: SANE - Scanning library...
> OK, found.
>
> Checking for dependency: SANE - Scanning library development files...
> error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please
> make sure that this dependency is installed before installing or running
> HPLIP.
>
> Checking for dependency: scanimage - Shell scanning program...
> OK, found.
>
> Checking for dependency: xsane - Graphical scanner frontend for SANE...
> warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP
> functionality may not function properly.
>
>
> -------
> | HPLIP INSTALLATION |
> -------
>
>
> Currently installed HPLIP version...
> HPLIP 3.9.8 currently installed in '/usr/share/hplip'.
>
> Current contents of '/etc/hp/
> # hplip.conf. Generated from hplip.conf.in by configure.
>
> [hplip]
> version=3.9.8
>
> [dirs]
> home=/usr/
> run=/var/run
> ppd=/usr/
> ppdbase=
> doc=/usr/
> icon=/usr/
> cupsbackend=
> cupsfilter=
> drv=/usr/
>
> # Following values are determined at configure time and cannot be changed.
> [configure]
> network-build=yes
> pp-build=yes
> gui-build=yes
> scanner-build=yes
> fax-build=yes
> dbus-build=yes
> cups11-build=no
> doc-build=yes
> shadow-build=no
> hpijs-install=yes
> foomatic-
> foomatic-
> foomatic-
> hpcups-install=yes
> cups-drv-
> cups-ppd-install=no
> internal-
> restricted-build=no
> ui-toolkit=qt4
> qt3=no
> qt4=yes
> policy-kit=no
> hpijs-only-build=no
> lite-build=no
> udev-acl-rules=yes
>
>
> Current contents of '/var/lib/
> [plugin]
> eula = 1
> installed = 1
>
>
> Current contents of '~/.hplip/
> error: Could not access file: No such file or directory
>
> -------
> | DISCOVERED USB DEVICES |
> -------
>
> No devices found.
>
> -------
> | INSTALLED CUPS PRINTER QUEUES |
> -------
>
>
> Hewlett-
> -------
> Type: Unknown
> Device URI: usb://HP/
> PPD: /etc/cups/
> PPD Description: HP LaserJet P1505 Foomatic/foo2xqx (recommended)
> Printer status: printer Hewlett-
> idle. enabledPrinter is now online. 12:52:03 AM IST
> warning: Printer is not HPLIP installed. Printers must use the hp: or
> hpfax: CUPS backend to function in HPLIP.
>
> HP-LaserJet-P1008
> -----------------
> Type: Printer
> Device URI: hp:/usb/
> PPD: /etc/cups/
> PPD Description: HP LaserJet P1008 Foomatic/foo2xqx (recommended)
> Printer status: printer HP-LaserJet-P1008 disabled since Mon 22 Jun 2015
> 11:51:33 PM ISTUnplugged or turned off
> Required plug-in status: Installed
> error: Unable to communicate with device (code=12):
> hp:/usb/
> error: Device not found
> error: Communication status: Failed
>
>
> -------
> | SANE CONFIGURATION |
> -------
>
> 'hpaio' in '/etc/sane.
> error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be
> added to /etc/sane.
>
> Checking output of 'scanimage -L'...
>
> No scanners were identified. If you were expecting something different,
> check that the scanner is plugged in, turned on and detected by the
> sane-find-scanner tool (if appropriate). Please read the documentation
> which came with this software (README, FAQ, manpages).
>
>
> -------
> | PYTHON EXTENSIONS |
> -------
>
> Checking 'cupsext' CUPS extension...
> OK, found.
>
> Checking 'pcardext' Photocard extension...
> OK, found.
>
> Checking 'hpmudext' I/O extension...
> OK, found.
>
> Checking 'scanext' SANE scanning extension...
> OK, found.
>
>
> -----------------
> | USB I/O SETUP |
> -----------------
>
> Checking for permissions of USB attached printers...
>
> HP Device 0x2a at 001:002:
> Device URI:
> hp:/usb/
> error: Unsupported model: HP_LaserJet_
>
> ---------------
> | USER GROUPS |
> ---------------
>
> root bin daemon sys adm disk wheel
>
>
> -----------
> | SUMMARY |
> -----------
>
> error: 18 errors and/or warnings.
>
> Please refer to the installation instructions at:
> http://
>
>
> Done.
>
>
>
> *Thanks & RegardsAmresh KumarM Intergraph Systems Pvt. Ltd.*
>
> *[image: MINT logo NEW]*
>
> *D 19/1, Okhla Phase- 1*
>
> *New Delhi -110020*
>
> *Phone : 91-11-26371825-
>
> www.mintergraph.com
>
> www.mindsharese
>
> *55+ Service Locations in India + 2 locations Middle East*
>
> *Serving **3287263** Sq. Kms of India 365 days a year*
>
> *[image: mint iso cert.jpg]**ISO 20000 + ISO 27000+ HP ServiceONE Expert +
> Acer Service Center*
>
>
> On Thu, Jun 18, 2015 at 8:32 AM, goutam <
> <email address hidden>> wrote:
>
> > Your question #268233 on HPLIP changed:
> > https:/
> >
> > Status: Open => Answered
> >
> > goutam proposed the following answer:
> > Can you please let us know the hplip version installed in your system,
> > please provide us 'hp-check' command output.
> > Did you try configuring printer using 'hp-setup 'command ?
> >
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> >
> https:/
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https:/
> >
> > You received this question notification because you asked the question.
> >
>
> --
> You received this question notification because you asked the question.
>
|
Revision history for this message
|
#4 |
Hi Amresh.
Thank you for the log.
The hp-setup command output indicates that the installed version of hplip is 3.9.8 which is very old and the device HP Laserjet ProMFP M128fw is not supported in 3.9.8 version and hp-check log indicates the distribution is redhat :6
Please follow the below steps provided at http://
Let us know if you are facing any issue with the installation.
Regards,
Goutam
Can you help with this problem?
Provide an answer of your own, or ask Amresh for more information if necessary.
