HPLIP

/usr/lib/cups/filter/foomatic-rip failed

Asked by gerard

Hello,
my laptop: acer aspire 5102 wlmi
my printer: HP Photosmart C7280
my OS Debian sid
hplip version: 2.7.10-5 (package Debian sid)

With the original package debian hp-setup and hp-toolbox tell me no drivers found ....
cups tells : usr/lib/cups/filter/foomatic-rip failed
(The symbolic link is present in /usr/lib/cups/filter/ and the script perl /usr/bin/foomatic-rip exits)

After I downloaded and installed the driver http://www.openprinting.org/show_printer.cgi?recnum=HP-PhotoSmart_C7200 driver on my machine hp-setup and hp-toolbox work fine:

I can scan a document.
I can make a copie of a document (from the computer)
I can't print a file. I always get /usr/lib/cups/filter/foomatic-rip failed (the document

Three days ago (before I upgraded sid) print worked fine.

I am stuck with this problem, can someone help me to solve this problem ?

Thanks in advance.

Gerard.

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
gerard
Solved:
Last query:
Last reply:
Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#1

Gerard,

Please run hp-check -t and post the output.

Also please put cups into debug mode (issue 2):

http://hplip.sourceforge.net/troubleshooting/printing.html

View the cups log, try and print and then post the cups log here as well. Although you could paste the cups log to http://pastebin.com/ and then post the url to the log.

Thanks!

Aaron

Revision history for this message
gerard (g-robin3) said : 		#2

It works !
The problem was caused by me ;-)
The package Debian ghostscript has six bugs and I did not upgrade it.
But this morning I saw that five bugs was corrected and I upgraded ghostscript, and suddenly the
jobs of the spool were sent to the printer. (works fine now)

In Debian hp-check doesn't exist, we have to run /usr/share/hplip/check.py but it's useless
because we don't have to compile phplip.

I apologize for the inconvenient caused.
Thanks for your help

Gerard.

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#3

No problem, glad you got it working. :)

Aaron

Revision history for this message
j8a (javierochoa88) said : 		#4

jochoa@(none):/$ sudo /etc/init.d/cupsys restart
 * Restarting Common Unix Printing System: cupsd [ OK ]
jochoa@(none):/$ tail -f /var/log/cups/error_log
D [21/Apr/2008:17:54:16 -0300] [Job 37] Loading from cache...
D [21/Apr/2008:17:54:16 -0300] [Job 44] Loading from cache...
D [21/Apr/2008:17:54:16 -0300] [Job 45] Loading from cache...
D [21/Apr/2008:17:54:16 -0300] [Job 46] Loading from cache...
I [21/Apr/2008:17:54:16 -0300] Full reload complete.
I [21/Apr/2008:17:54:16 -0300] Cleaning out old temporary files in "/var/spool/cups/tmp"...
E [21/Apr/2008:17:54:16 -0300] Unable to find IP address for server name "(none)"!
I [21/Apr/2008:17:54:16 -0300] Listening to 127.0.0.1:631 on fd 3...
I [21/Apr/2008:17:54:16 -0300] Listening to /var/run/cups/cups.sock on fd 4...
I [21/Apr/2008:17:54:16 -0300] Resuming new connection processing...

I still have the problem on Ubuntu Gutsy with CUPS1.3.2.
Could you help me?

Revision history for this message
j8a (javierochoa88) said : 		#5

jochoa@(none):/$ sudo /etc/init.d/cupsys restart
 * Restarting Common Unix Printing System: cupsd [ OK ]
jochoa@(none):/$ tail -f /var/log/cups/error_log
D [21/Apr/2008:17:54:16 -0300] [Job 37] Loading from cache...
D [21/Apr/2008:17:54:16 -0300] [Job 44] Loading from cache...
D [21/Apr/2008:17:54:16 -0300] [Job 45] Loading from cache...
D [21/Apr/2008:17:54:16 -0300] [Job 46] Loading from cache...
I [21/Apr/2008:17:54:16 -0300] Full reload complete.
I [21/Apr/2008:17:54:16 -0300] Cleaning out old temporary files in "/var/spool/cups/tmp"...
E [21/Apr/2008:17:54:16 -0300] Unable to find IP address for server name "(none)"!
I [21/Apr/2008:17:54:16 -0300] Listening to 127.0.0.1:631 on fd 3...
I [21/Apr/2008:17:54:16 -0300] Listening to /var/run/cups/cups.sock on fd 4...
I [21/Apr/2008:17:54:16 -0300] Resuming new connection processing...

I want to print on a WinXP shared HP1020 laser printer on a network from Ubuntu Gutsy
I cannot find the answer, I still have the problem on Ubuntu Gutsy with CUPS1.3.2.
Could you help me?

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#6

j8a,

Please submit a separate question.

Thanks!

Aaron

Revision history for this message
j8a (javierochoa88) said : 		#7

The output of the command that Gerard suggested is the following:
jochoa@(none):/$ /usr/share/hplip/check.py

HP Linux Imaging and Printing System (ver. 2.7.7)
Dependency/Version Check Utility ver. 10.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux (none) 2.6.22-14-generic #1 SMP Tue Feb 12 07:42:25 UTC 2008 i686 GNU/Linux

Distribution:
ubuntu 7.10

HPOJ running?
error: Yes, HPOJ is running. HPLIP is not compatible with HPOJ. To run HPLIP, please remove HPOJ.

Checking Python version...
OK, version 2.5.1 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
OK, Version 4.7 installed

Checking for CUPS...
Status: scheduler is running
error: Version: (Not available. CUPS may not be installed or not running.)

----------------
| DEPENDENCIES |
 ----------------

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libcupsys2-dev cupsys-bsd

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes openssl

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libsnmp9-dev

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libtool

Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libusb-dev

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes python-imaging

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes python-reportlab

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libsane-dev

Checking for dependency: scanimage - Shell scanning program...
warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libsane

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 2.7.7 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.7.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
foomatic=/usr/share/foomatic

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-xml-install=no
foomatic-ppd-install=no
internal-tag=2.7.7.27

----------------------
| INSTALLED PRINTERS |
 ----------------------

DeskJet
-------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: parallel:/dev/lp0
PPD: /etc/cups/ppd/DeskJet.ppd
PPD Description: HP DeskJet Series, 1.3
Printer status: printer DeskJet is idle. enabled since Wed 16 Apr 2008 01:02:02 PM ART
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

LaserJet_1020
-------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: smb://proimi/biblioteca/HP1020
PPD: /etc/cups/ppd/LaserJet_1020.ppd
PPD Description: HP LaserJet 1020 Foomatic/foo2zjs (recommended)
Printer status: printer LaserJet_1020 is idle. enabled since Mon 21 Apr 2008 04:37:00 PM ART
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).

Checking output of 'scanimage -L'...
error: scanimage not found.

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
 -----------------

Checking proper HPLIP I/O setup (USB I/O only)...
udev "usb_device" access mode: 0664 (OK)

Checking for permissions of USB attached printers...

Is user 'jochoa' a member of the 'lp' group?
warning: NO (HPLIP USB I/O users must be member of 'lp' group)
note: This may not be a problem if this user will not be printing using HPLIP USB I/O.

-----------
| SUMMARY |
 -----------

error: 15 errors and/or warnings.

Summary of needed commands to run to satisfy missing dependencies:
sudo apt-get install --yes --force-yes libcupsys2-dev cupsys-bsd
sudo apt-get install --yes --force-yes openssl
sudo apt-get install --yes --force-yes libsnmp9-dev
sudo apt-get install --yes --force-yes libtool
sudo apt-get install --yes --force-yes libusb-dev
sudo apt-get install --yes --force-yes python-imaging
sudo apt-get install --yes --force-yes python-reportlab
sudo apt-get install --yes --force-yes libsane-dev
sudo apt-get install --yes --force-yes libsane

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) said : 		#8

First off it doesn't appear that HPLIP is installed correctly. Please try uninstalling hplip,

sudo apt-get remove hplip
sudo rm -rf /usr/share/hplip

and then re-install hplip from source..

second even though your question is related, please submit a new question for better tracking... Simply below where it says "Got a question of your own? For best results, ask your own question separately", and click the ask your own question separately part.

Thanks.

Aaron

Revision history for this message
j8a (javierochoa88) said : 		#9

After installing the 15 packages mentioned above I still have problems. I think is something related with HPLIP, so I am downloading hplip2.8.4 installer in order to fix the problem

jochoa@(none):/$ /usr/share/hplip/check.py

HP Linux Imaging and Printing System (ver. 2.7.7)
Dependency/Version Check Utility ver. 10.0

Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux (none) 2.6.22-14-generic #1 SMP Tue Feb 12 07:42:25 UTC 2008 i686 GNU/Linux

Distribution:
ubuntu 7.10

HPOJ running?
No, HPOJ is not running (OK).

Checking Python version...
OK, version 2.5.1 installed

Checking PyQt version...
OK, version 3.17 installed.

Checking SIP version...
OK, Version 4.7 installed

Checking for CUPS...
Status: scheduler is running
Version: 1.3.2

----------------
| DEPENDENCIES |
 ----------------

Checking for dependency: cups - Common Unix Printing System...
OK, found.

Checking for dependency: cups-devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: ppdev - Parallel port support kernel module....
OK, found.

Checking for dependency: PyQt - Qt interface for Python...
OK, found.

Checking for dependency: python-devel - Python development files...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
warning: NOT FOUND! This is an OPTIONAL dependency. Some HPLIP functionality may not function properly.
To install this dependency, execute this command:
sudo apt-get install --yes --force-yes libsane

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 2.7.7 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hpssd]
# Note: hpssd does not support dynamic ports
# Port 2207 is the IANA assigned port for hpssd
port=2207

[hplip]
version=2.7.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
foomatic=/usr/share/foomatic

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
foomatic-xml-install=no
foomatic-ppd-install=no
internal-tag=2.7.7.27

----------------------
| INSTALLED PRINTERS |
 ----------------------

DeskJet
-------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: parallel:/dev/lp0
PPD: /etc/cups/ppd/DeskJet.ppd
PPD Description: HP DeskJet Series, 1.3
Printer status: printer DeskJet is idle. enabled since Wed 16 Apr 2008 01:02:02 PM ART
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

LaserJet_1020
-------------
Type: Unknown
Installed in HPLIP?: No, not using the hp: or hpfax: CUPS backend.
Device URI: smb://proimi/biblioteca/HP1020
PPD: /etc/cups/ppd/LaserJet_1020.ppd
PPD Description: HP LaserJet 1020 Foomatic/foo2zjs (recommended)
Printer status: printer LaserJet_1020 is idle. enabled since Mon 21 Apr 2008 04:37:00 PM ART
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
error: Not found. SANE backend 'hpaio' NOT properly setup (needs to be added to /etc/sane.d/dll.conf).

Checking output of 'scanimage -L'...
error: scanimage not found.

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
 -----------------

Checking proper HPLIP I/O setup (USB I/O only)...
udev "usb_device" access mode: 0664 (OK)

Checking for permissions of USB attached printers...

Is user 'jochoa' a member of the 'lp' group?
warning: NO (HPLIP USB I/O users must be member of 'lp' group)
note: This may not be a problem if this user will not be printing using HPLIP USB I/O.

-----------
| SUMMARY |
 -----------

error: 5 errors and/or warnings.

Summary of needed commands to run to satisfy missing dependencies:
sudo apt-get install --yes --force-yes libsane

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

jochoa@(none):/$ sudo apt-get install --yes --force-yes libsane
[sudo] password for jochoa:
E: Could not get lock /var/lib/dpkg/lock - open (11 Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
jochoa@(none):/$ sudo apt-get install --yes --force-yes libsane
Reading package lists... Done
Building dependency tree
Reading state information... Done
libsane is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
jochoa@(none):/$

Revision history for this message
j8a (javierochoa88) said : 		#10

I remove and installed hplip again, as Aaron said. But the problem still holds, so I download the HP1020 laser drivers from http://foo2zjs.rkkda.com/foo2zjs.tar.gz. Then, I run the make install command and after that I could print.
The other problem that still remains is with the HP1200 laser which I did not found drivers that works with the Ubuntu Gutsy.
I will very appreciate some help.