HP LaserJet Pro MFP M127fn not working again

Hi,

Can you provide us hp-check command output ?

Thanks,
goutam

Hi.

The output:

ewerton@ewerton-desktop:~$ hp-check
Saving output in log file: /home/ewerton/hp-check.log

HP Linux Imaging and Printing System (ver. 3.15.7)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION

Status Types:
    OK
    MISSING - Missing Dependency or Permission or Plug-in
    INCOMPAT - Incompatible dependency-version or Plugin-version

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.13.0-57-generic #95-Ubuntu SMP Fri Jun 19 09:28:15 UTC 2015 GNU/Linux
 Host: ewerton-desktop
 Proc: 3.13.0-57-generic #95-Ubuntu SMP Fri Jun 19 09:28:15 UTC 2015 GNU/Linux
 Distribution: ubuntu 14.04
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.15.7
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 14.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.15.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.15.7
html=/usr/share/doc/hplip-3.15.7
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.15.7
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.15.7

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = false
last_upgraded_time = 1437055391
pending_upgrade_time = 0
latest_available_version = 3.15.7

[last_used]
device_uri = "hp:/net/HP_LaserJet_Pro_MFP_M127fn?zc=DEV4F95DA"
printer_name =
working_dir = .

[settings]
systray_visible = 2
systray_messages = 2

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 17-07-2015 08:34:42
version = 3.15.7

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.10 OK -
 scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.23 OK -
 xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.998 OK -
 cups CUPS - Common Unix Printing System REQUIRED 1.1 1.7.2 OK 'CUPS Scheduler is running'
 policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
 network network -wget OPTIONAL - 1.15 OK -
 avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
 dbus DBus - Message bus system REQUIRED - 1.6.18 OK -

-------------------------
| General Dependencies |
-------------------------

 libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK -
 python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
 reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.0 OK -
 python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
 pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.10.4 OK -
 python-xml Python XML libraries REQUIRED - 2.1.0 OK -
 libusb libusb - USB library REQUIRED - 1.0 OK -
 cups-image CUPS image - CUPS image development files REQUIRED - 1.7.2 OK -
 libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.2 OK -
 sane-devel SANE - Scanning library development files REQUIRED - 1.0.23 OK -
 pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
 python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.6 OK -
 pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.10.4 OK -
 libjpeg libjpeg - JPEG library REQUIRED - - OK -
 libpthread libpthread - POSIX threads library REQUIRED - 2.19 OK -
 python-devel Python devel - Python development files REQUIRED 2.2 2.7.6 OK -
 cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 1.7.2 OK -
 sane SANE - Scanning library REQUIRED - 1.0.23 OK -

---------------
| COMPILEDEP |
---------------

 libtool libtool - Library building support services REQUIRED - 2.4.2 OK -
 gcc gcc - GNU Project C and C++ Compiler REQUIRED - 4.8.4 OK -
 make make - GNU make utility to maintain groups of programs REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.15.7 OK -
 hpmudext IO-Extension REQUIRED - 3.15.7 OK -

-----------------------
| Scan Configuration |
-----------------------

 scanext Scan-SANE-Extension REQUIRED - 3.15.7 OK -
 hpaio HPLIP-SANE-Backend REQUIRED - 3.15.7 OK 'hpaio found in /etc/sane.d/dll.conf'

-----------------------
| Other Dependencies |
-----------------------

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/net/HP_LaserJet_Pro_MFP_M127fn?zc=DEV4F95DA' is a Hewlett-Packard HP_LaserJet_Pro_MFP_M127fn all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

Hewlett-Packard-HP-LaserJet-Pro-MFP-M127fn
------------------------------------------
Type: Printer
Device URI: hp:/net/HP_LaserJet_Pro_MFP_M127fn?zc=DEV4F95DA
PPD: /etc/cups/ppd/Hewlett-Packard-HP-LaserJet-Pro-MFP-M127fn.ppd
PPD Description: HP LaserJet Pro MFP m127fn, hpcups 3.15.7, requires proprietary plugin
Printer status: printer Hewlett-Packard-HP-LaserJet-Pro-MFP-M127fn is idle. enabled since Qui 16 Jul 2015 16:24:11 BRT
Required plug-in status: Installed
Communication status: Good

Photosmart-C4400-series
-----------------------
Type: Printer
Device URI: hp:/usb/Photosmart_C4400_series?serial=CN89BHZ1P00557
PPD: /etc/cups/ppd/Photosmart-C4400-series.ppd
PPD Description: HP Photosmart c4400 Series, hpcups 3.14.3
Printer status: printer Photosmart-C4400-series disabled since Seg 13 Jul 2015 10:05:41 Unplugged or turned off
error: Unable to communicate with device (code=12): hp:/usb/Photosmart_C4400_series?serial=CN89BHZ1P00557
error: Device not found
error: Communication status: Failed

--------------
| PERMISSION |
--------------

-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None

Total Errors: 1
Total Warnings: 0

Done.
ewerton@ewerton-desktop:~$

Thanks.

I'm trying to reinstall the plugin, look at the error on attempt to download:

-------------------------------
| DOWNLOAD PLUGIN |
-------------------------------

Checking for network connection...
Downloading plug-in from:
Downloading plug-in: [\ ] 0% error: Plugin download failed with error code = 8
()
error: file does not match its checksum. File may have been corrupted or altered
error: hp-plugin command failed. Please run hp-plugin manually.

This error started to appear today.

Hi Ewerton,

Sourceforge site is down because of it we are not able to fetch the plugin.conf file.
Can you please directly download the 3.15.7 plugin files from here
https://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.15.7-plugin.run
https://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.15.7-plugin.run.asc

Install it by running command 'sh hplip-3.15.7-plugin.run' in terminal.

Delete the existing print queue for this printer using command 'hp-setup -r' in terminal and re-configure the printer using command 'hp-setup'. Let us know if the issue is still present.

Regards,
Goutam

I followed the instructions but still didn't work.

Screenshots of the error:

https://drive.google.com/file/d/0B--TM5UPYt2aMjgya3pqVzNJUGc/view?usp=sharing
https://drive.google.com/file/d/0B--TM5UPYt2abkxmWXcwZkw0Q1E/view?usp=sharing

Thanks.

Sourceforge site is down because of which the plugin downloader is not able to fetch the plugin.conf file from sourceforge and we are getting to see the checksum mismatch error.

My suggestion is to download the files hplip-3.15.7-plugin.run and hplip-3.15.7-plugin.run.asc from the links posted in the comment #4.

You can install them either by running the command 'sh hplip-3.15.7-plugin.run' in terminal or you can choose the second option in
"HP Device Manager - Plugin installer' dialogue and browse to the directory and choose the file hplip-3.15.7-plugin.run and install.

I am sorry.
Lacked attention on my part, because I downloaded and ran the correct files but posted the wrong images. It installs but it doesn't make the printer work.
What more information do you need?

I have a solution to my problem, I removed the version 3.15.7. So I used based on the links of the files you posted and I did the downgrade to version 3.15.6. It's working again.

I downloaded:
https://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.15.6-plugin.run
https://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.15.6-plugin.run.asc

In addition to the hplip 3.15.6 I've ever had. Follow the instructions in comment #4.

One thing I didn't realize: If a computer with this version 3.15.7 try to print, it crashes the print queue and no one else can print over the network, you have to turn off and restart the printer.

Now I have an option to install offline. Thank you very much.