HP MFP m127fn - won't print

Asked by WK

HP MFP m127fn - won't print

My printer had been running great for the past year, but now it won't print.

When it wouldn't print – I went to HP Device Manager and saw an upgrade notice for 3.15.7
I installed upgrade with additional HP plug-in bundle.

Still wouldn't print. Removed all printers in Mint Control Panel and added new printer – re-installed.

I removed – “pre-bundled HPLIP from synaptic package manager” - 3.14.3
(as instructed by http://hplipopensource.com/hplip-web/install/manual/distros/linuxmint.html )

But now, when I go into Synaptic Package Manager – I do not see anything new, replacing the previous HLIP bundle – 3.14.3 (which I removed checks from).

I've installed the bundle from HP twice.
But, is this my problem (3.15.7 does not appear in Synaptic)?
And, how do I get it to show up in Synaptic Package Magager?

I am able to print test page and Web Services” info page from printer key pad.

But, …

When I try to print a test page from HP Device Manager or a document from Libre Office:
– “Started Print Job” (with yellow warning triangle)
– “Print Job Completed” (not really – never prints)
– Document Print Status (My Jobs) = Stopped
- - - - When I look at “Job Attributes” for that stopped job = job printer-state message: "filter failed"

My System

Operating System:

Mint 17 (Qiana) Mate 32 bit

Python version – 2.7.6

Printer:

HP Laserjet Pro MFP m127fn (printer)
HPLIP = 3.15.7 (released 7/15/2015) should I go for 3.15.9 (or 3.15.6) and where can I find a download?

Connects to printer via Ethernet to TP-link router

Browser interface with printer seems to show that things are fine.
(I've tried both automatic and manual connection)

I pinged printer from my router:

PING 192.168.0.103 (192.168.0.103): 64 data bytes
4 packets transmitted, 4 packets received,0% packet loss
round-trip min/avg/max = 0.56/1.605/4.26 ms

I've tried power-cycling everything (computer, modem, router, printer).

Below I've pasted 3 reports:

1 – hp-setup
2 – Diagnose Driver (from HP Device Manager)
3 - hp-check -t (in terminal)

When I run hp-setup:

wk@wk-dimension-3000 ~ $ hp-setup

HP Linux Imaging and Printing System (ver. 3.15.7)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: Fax setup disabled - Python 2.3+ required.

(python:4881): Gtk-CRITICAL **: IA__gtk_widget_get_direction: assertion 'GTK_IS_WIDGET (widget)' failed

(python:4881): Gtk-CRITICAL **: IA__gtk_widget_get_direction: assertion 'GTK_IS_WIDGET (widget)' failed

(python:4881): Gtk-CRITICAL **: IA__gtk_widget_get_direction: assertion 'GTK_IS_WIDGET (widget)' failed

(python:4881): Gtk-CRITICAL **: IA__gtk_widget_get_direction: assertion 'GTK_IS_WIDGET (widget)' failed

(python:4881): Gtk-CRITICAL **: IA__gtk_widget_get_direction: assertion 'GTK_IS_WIDGET (widget)' failed

(python:4881): Gtk-CRITICAL **: IA__gtk_widget_get_direction: assertion 'GTK_IS_WIDGET (widget)' failed
Found device: hp:/net/HP_LaserJet_Pro_MFP_M127fn?ip=192.168.0.103

(python:4881): Gtk-CRITICAL **: IA__gtk_widget_get_direction: assertion 'GTK_IS_WIDGET (widget)' failed

(python:4881): Gtk-CRITICAL **: IA__gtk_widget_get_direction: assertion 'GTK_IS_WIDGET (widget)' failed

Done.
wk@wk-dimension-3000 ~ $

When I run Diagnose Driver from HP Device Manager I get:

HP Linux Imaging and Printing System (ver. 3.15.7)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

HP Linux Imaging and Printing System (ver. 3.15.7)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Checking for Deprecated items....
No Deprecated items are found

Checking for HPLIP updates....

HP Linux Imaging and Printing System (ver. 3.15.7)
HPLIP upgrade latest version ver. 1.0

Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Latest version of HPLIP is already installed.

Checking for Dependencies....

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:31:42 UTC 2014 GNU/Linux
 Host: wk-dimension-3000
 Proc: 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:31:42 UTC 2014 GNU/Linux
 Distribution: linuxmint 17
 Bitness: 32 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.15.7
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for linuxmint distro 17 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.15.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.15.7
html=/usr/share/doc/hplip-3.15.7
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.15.7
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.15.7

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1439087765
pending_upgrade_time = 0
latest_available_version = 3.15.7

[last_used]
device_uri = "hp:/net/HP_LaserJet_Pro_MFP_M127fn?ip=192.168.0.103"
printer_name = HP_LaserJet_Pro_MFP_M127fn
working_dir = .

[settings]
systray_visible = 0
systray_messages = 0

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 08/09/2015 12:33:47
version = 3.15.7

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.10 OK -
 scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.23 OK -
 xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.998 OK -
 cups CUPS - Common Unix Printing System REQUIRED 1.1 1.7.2 OK 'CUPS Scheduler is running'
 policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
 network network -wget OPTIONAL - 1.15 OK -
 avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
 dbus DBus - Message bus system REQUIRED - 1.6.18 OK -

-------------------------
| General Dependencies |
-------------------------

 libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK -
 python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
 reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.0 OK -
 python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
 pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.10.4 OK -
 python-xml Python XML libraries REQUIRED - 2.1.0 OK -
 libusb libusb - USB library REQUIRED - 1.0 OK -
 cups-image CUPS image - CUPS image development files REQUIRED - 1.7.2 OK -
 libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.2 OK -
 sane-devel SANE - Scanning library development files REQUIRED - 1.0.23 OK -
 pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
 python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.6 OK -
 pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.10.4 OK -
 libjpeg libjpeg - JPEG library REQUIRED - - OK -
 libpthread libpthread - POSIX threads library REQUIRED - 2.19 OK -
 python-devel Python devel - Python development files REQUIRED 2.2 2.7.6 OK -
 cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 1.7.2 OK -
 sane SANE - Scanning library REQUIRED - 1.0.23 OK -

---------------
| COMPILEDEP |
---------------

 libtool libtool - Library building support services REQUIRED - 2.4.2 OK -
 gcc gcc - GNU Project C and C++ Compiler REQUIRED - 4.8.4 OK -
 make make - GNU make utility to maintain groups of programs REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.15.7 OK -
 hpmudext IO-Extension REQUIRED - 3.15.7 OK -

-----------------------
| Scan Configuration |
-----------------------

 scanext Scan-SANE-Extension REQUIRED - 3.15.7 OK -
 hpaio HPLIP-SANE-Backend REQUIRED - 3.15.7 OK 'hpaio found in /etc/sane.d/dll.conf'

-----------------------
| Other Dependencies |
-----------------------

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/net/HP_LaserJet_Pro_MFP_M127fn?ip=192.168.0.103' is a Hewlett-Packard HP_LaserJet_Pro_MFP_M127fn all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

HP_LaserJet_Pro_MFP_M127fn
--------------------------
Type: Printer
Device URI: hp:/net/HP_LaserJet_Pro_MFP_M127fn?ip=192.168.0.103
PPD: /etc/cups/ppd/HP_LaserJet_Pro_MFP_M127fn.ppd
PPD Description: HP LaserJet Pro MFP m127fp, hpcups 3.15.7, requires proprietary plugin
Printer status: printer HP_LaserJet_Pro_MFP_M127fn is idle. enabled since Sun 09 Aug 20ready to print MDT
Required plug-in status: Installed
Communication status: Good

--------------
| PERMISSION |
--------------

Checking for Configured Queues....

Queue(s) configured correctly using HPLIP.

Checking for HP Properitery Plugin's....
Plugin's already installed

Diagnose completed...

More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html

Please close this terminal manually.

I ran “ hp-check -t ” in terminal with the following results:

hp-check[3403]: info: :
hp-check[3403]: info: :HP Linux Imaging and Printing System (ver. 3.15.7)
hp-check[3403]: info: :Dependency/Version Check Utility ver. 15.1
hp-check[3403]: info: :
hp-check[3403]: info: :Copyright (c) 2001-15 Hewlett-Packard Development Company, LP
hp-check[3403]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[3403]: info: :This is free software, and you are welcome to distribute it
hp-check[3403]: info: :under certain conditions. See COPYING file for more details.
hp-check[3403]: info: :
hp-check[3403]: info: :Note: hp-check can be run in three modes:
hp-check[3403]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the
hp-check[3403]: info: :HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
hp-check[3403]: info: :are installed to successfully compile HPLIP.
hp-check[3403]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro
hp-check[3403]: info: :supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
hp-check[3403]: info: :has the proper dependencies installed to successfully run.
hp-check[3403]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode
hp-check[3403]: info: :will check both of the above cases (both compile- and run-time dependencies).
hp-check[3403]: info: :
hp-check[3403]: info: :Check types:
hp-check[3403]: info: :a. EXTERNALDEP - External Dependencies
hp-check[3403]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)
hp-check[3403]: info: :c. COMPILEDEP - Compile time Dependencies
hp-check[3403]: info: :d. [All are run-time checks]
hp-check[3403]: info: :PYEXT SCANCONF QUEUES PERMISSION
hp-check[3403]: info: :
hp-check[3403]: info: :Status Types:
hp-check[3403]: info: : OK
hp-check[3403]: info: : MISSING - Missing Dependency or Permission or Plug-in
hp-check[3403]: info: : INCOMPAT - Incompatible dependency-version or Plugin-version
hp-check[3403]: info: :
hp-check[3403]: info: :
hp-check[3403]: info: :---------------
hp-check[3403]: info: :| SYSTEM INFO |
hp-check[3403]: info: :---------------
hp-check[3403]: info: :
hp-check[3403]: info: : Kernel: 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:31:42 UTC 2014 GNU/Linux
 Host: wk-dimension-3000
 Proc: 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:31:42 UTC 2014 GNU/Linux
 Distribution: linuxmint 17
hp-check[3403]: info: : Bitness: 32 bit

hp-check[3403]: info: :
hp-check[3403]: info: :-----------------------
hp-check[3403]: info: :| HPLIP CONFIGURATION |
hp-check[3403]: info: :-----------------------
hp-check[3403]: info: :
hp-check[3403]: info: :HPLIP-Version: HPLIP 3.15.7
hp-check[3403]: info: :HPLIP-Home: /usr/share/hplip
hp-check[3403]: info: :HPLIP-Installation: Auto installation is supported for linuxmint distro 17 version
hp-check[3403]: info: :
hp-check[3403]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[3403]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.15.7

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.15.7
html=/usr/share/doc/hplip-3.15.7
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=no
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.15.7
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

hp-check[3403]: info: :
hp-check[3403]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[3403]: info: :[plugin]
installed = 1
eula = 1
version = 3.15.7

hp-check[3403]: info: :
hp-check[3403]: info: :Current contents of '~/.hplip/hplip.conf' file:
hp-check[3403]: info: :[upgrade]
notify_upgrade = true
last_upgraded_time = 1439087765
pending_upgrade_time = 0
latest_available_version = 3.15.7

[last_used]
device_uri = "hp:/net/HP_LaserJet_Pro_MFP_M127fn?ip=192.168.0.103"
printer_name = HP_LaserJet_Pro_MFP_M127fn_2
working_dir = .

[settings]
systray_visible = 0
systray_messages = 0

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list =

[fax]
voice_phone =
email_address =

[installation]
date_time = 08/09/2015 08:50:44
version = 3.15.7

hp-check[3403]: info: : <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
hp-check[3403]: info: :
hp-check[3403]: info: :--------------------------
hp-check[3403]: info: :| External Dependencies |
hp-check[3403]: info: :--------------------------
hp-check[3403]: info: :
hp-check[3403]: info: : gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.10 OK -
hp-check[3403]: info: : scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.23 OK -
hp-check[3403]: info: : xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.998 OK -
hp-check[3403]: info: : cups CUPS - Common Unix Printing System REQUIRED 1.1 1.7.2 OK 'CUPS Scheduler is running'
hp-check[3403]: info: : policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
hp-check[3403]: info: : network network -wget OPTIONAL - 1.15 OK -
hp-check[3403]: info: : avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
hp-check[3403]: info: : dbus DBus - Message bus system REQUIRED - 1.6.18 OK -
hp-check[3403]: info: :
hp-check[3403]: info: :-------------------------
hp-check[3403]: info: :| General Dependencies |
hp-check[3403]: info: :-------------------------
hp-check[3403]: info: :
hp-check[3403]: info: : libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.1 OK -
hp-check[3403]: info: : python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
hp-check[3403]: info: : reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.0 OK -
hp-check[3403]: info: : python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
hp-check[3403]: info: : pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.10.4 OK -
hp-check[3403]: info: : python-xml Python XML libraries REQUIRED - 2.1.0 OK -
hp-check[3403]: info: : libusb libusb - USB library REQUIRED - 1.0 OK -
hp-check[3403]: info: : cups-image CUPS image - CUPS image development files REQUIRED - 1.7.2 OK -
hp-check[3403]: info: : libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.2 OK -
hp-check[3403]: info: : sane-devel SANE - Scanning library development files REQUIRED - 1.0.23 OK -
hp-check[3403]: info: : pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
hp-check[3403]: info: : python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.6 OK -
hp-check[3403]: info: : pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.10.4 OK -
hp-check[3403]: info: : libjpeg libjpeg - JPEG library REQUIRED - - OK -
hp-check[3403]: info: : libpthread libpthread - POSIX threads library REQUIRED - 2.19 OK -
hp-check[3403]: info: : python-devel Python devel - Python development files REQUIRED 2.2 2.7.6 OK -
hp-check[3403]: info: : cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 1.7.2 OK -
hp-check[3403]: info: : sane SANE - Scanning library REQUIRED - 1.0.23 OK -
hp-check[3403]: info: :
hp-check[3403]: info: :---------------
hp-check[3403]: info: :| COMPILEDEP |
hp-check[3403]: info: :---------------
hp-check[3403]: info: :
hp-check[3403]: info: : libtool libtool - Library building support services REQUIRED - 2.4.2 OK -
hp-check[3403]: info: : gcc gcc - GNU Project C and C++ Compiler REQUIRED - 4.8.4 OK -
hp-check[3403]: info: : make make - GNU make utility to maintain groups of programs REQUIRED 3.0 3.81 OK -
hp-check[3403]: info: :
hp-check[3403]: info: :----------------------
hp-check[3403]: info: :| Python Extentions |
hp-check[3403]: info: :----------------------
hp-check[3403]: info: :
hp-check[3403]: info: : cupsext CUPS-Extension REQUIRED - 3.15.7 OK -
hp-check[3403]: info: : hpmudext IO-Extension REQUIRED - 3.15.7 OK -
hp-check[3403]: info: :
hp-check[3403]: info: :-----------------------
hp-check[3403]: info: :| Scan Configuration |
hp-check[3403]: info: :-----------------------
hp-check[3403]: info: :
hp-check[3403]: info: : scanext Scan-SANE-Extension REQUIRED - 3.15.7 OK -
hp-check[3403]: info: : hpaio HPLIP-SANE-Backend REQUIRED - 3.15.7 OK 'hpaio found in /etc/sane.d/dll.conf'
hp-check[3403]: info: :
hp-check[3403]: info: :-----------------------
hp-check[3403]: info: :| Other Dependencies |
hp-check[3403]: info: :-----------------------
hp-check[3403]: info: :
hp-check[3403]: info: :
hp-check[3403]: info: :------------------------------
hp-check[3403]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[3403]: info: :------------------------------
hp-check[3403]: info: :
hp-check[3403]: info: :device `hpaio:/net/HP_LaserJet_Pro_MFP_M127fn?ip=192.168.0.103' is a Hewlett-Packard HP_LaserJet_Pro_MFP_M127fn all-in-one

hp-check[3403]: info: :
hp-check[3403]: info: :--------------------------
hp-check[3403]: info: :| DISCOVERED USB DEVICES |
hp-check[3403]: info: :--------------------------
hp-check[3403]: info: :
hp-check[3403]: info: :No devices found.
hp-check[3403]: info: :
hp-check[3403]: info: :---------------------------------
hp-check[3403]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[3403]: info: :---------------------------------
hp-check[3403]: info: :
hp-check[3403]: info: :
hp-check[3403]: info: :HP_LaserJet_Pro_MFP_M127fn_2
hp-check[3403]: info: :----------------------------
hp-check[3403]: info: :Type: Printer
hp-check[3403]: info: :Device URI: hp:/net/HP_LaserJet_Pro_MFP_M127fn?ip=192.168.0.103
hp-check[3403]: info: :PPD: /etc/cups/ppd/HP_LaserJet_Pro_MFP_M127fn_2.ppd
hp-check[3403]: info: :PPD Description: HP LaserJet Pro MFP m127fn, hpcups 3.15.7, requires proprietary plugin
hp-check[3403]: info: :Printer status: printer HP_LaserJet_Pro_MFP_M127fn_2 is idle. enabled since Sun 09 Aug 2015 08:14:09 AM MDT
 ready to print
hp-check[3403]: info: :Required plug-in status: Installed
hp-check[3403]: info: :Communication status: Good
hp-check[3403]: info: :
hp-check[3403]: info: :
hp-check[3403]: info: :--------------
hp-check[3403]: info: :| PERMISSION |
hp-check[3403]: info: :--------------
hp-check[3403]: info: :
hp-check[3403]: info: :No errors or warnings.
hp-check[3403]: info: :
hp-check[3403]: info: :Done.

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
WK
Solved:
Last query:
Last reply:
Revision history for this message
goutam (goutamkk) said :
#1

This is an issue with hplip 3.15.7 drivers. I have provided the patch for the same in the bug report
https://bugs.launchpad.net/hplip/+bug/1476920.
This issue will be resolved in our next version of hplip.

If you wish to go back to hplip-3.15.6. You can download the drivers from
http://sourceforge.net/projects/hplip/files/hplip/3.15.6/hplip-3.15.6.run/download

Sorry for the inconvenience.

Thanks,
Goutam

Revision history for this message
WK (wil4) said :
#2

I installed 3.15.6

I did not think it was going to work because the new drivers did not show up in Synaptic Package Manager, but it did print.

I got my printer back just in time for an important project.

Thank you Goutam for getting back to me so quickly.