HP Lasterjet 1020 plus is not recognised ...device not found

Asked by Deepak Shudhalwar

HP-LaserJet-1020
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Type: Printer
Device URI: hp:/usb/HP_LaserJet_1020?serial=S4203W7
PPD: /etc/cups/ppd/HP-LaserJet-1020.ppd
warning: Failed to read /etc/cups/ppd/HP-LaserJet-1020.ppd ppd file
PPD Description:
Printer status: printer HP-LaserJet-1020 is idle. enabled since Thursday 20 August 2015 12:21:37 PM IST
Required plug-in status: Installed
error: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_1020?serial=S4203W7
error: Device not found
error: Communication status: Failed

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| PERMISSION |
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| SUMMARY |
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Missing Required Dependencies
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None

Missing Optional Dependencies
-----------------------------
None

Total Errors: 1
Total Warnings: 0

Done.

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goutam (goutamkk) said :
#1

Hi,

Can you please provide us the complete output of 'hp-check' command and output of 'lsusb'

Thanks,
goutam

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