hplip does not detect printer on ubuntu 24.10
I'm trying to setup my HP OfficeJet Pro 9120e Series via Wifi using hplip (hp-setup). After selecting "Network/
Using "hp-check -t" shows missing dependencies but does not always show the required versions. Checking some of them shows that at least the libraries (of some version) are installed, as should be expected using snap.
hp-check[17700]: info: :
hp-check[17700]: info: :HP Linux Imaging and Printing System (ver. 3.24.4)
hp-check[17700]: info: :Dependency/Version Check Utility ver. 15.1
hp-check[17700]: info: :
hp-check[17700]: info: :Copyright (c) 2001-18 HP Development Company, LP
hp-check[17700]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[17700]: info: :This is free software, and you are welcome to distribute it
hp-check[17700]: info: :under certain conditions. See COPYING file for more details.
hp-check[17700]: info: :
hp-check[17700]: info: :Note: hp-check can be run in three modes:
hp-check[17700]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to
hp-check[17700]: info: :successfully compile HPLIP.
hp-check[17700]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies
hp-check[17700]: info: :installed to successfully run.
hp-check[17700]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
hp-check[17700]: info: :
hp-check[17700]: info: :Check types:
hp-check[17700]: info: :a. EXTERNALDEP - External Dependencies
hp-check[17700]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)
hp-check[17700]: info: :c. COMPILEDEP - Compile time Dependencies
hp-check[17700]: info: :d. [All are run-time checks]
hp-check[17700]: info: :PYEXT SCANCONF QUEUES PERMISSION
hp-check[17700]: info: :
hp-check[17700]: info: :Status Types:
hp-check[17700]: info: : OK
hp-check[17700]: info: : MISSING - Missing Dependency or Permission or Plug-in
hp-check[17700]: info: : INCOMPAT - Incompatible dependency-version or Plugin-version
hp-check[17700]: info: :
warning: ubuntu-24.10 version is not supported. Using ubuntu-23.10 versions dependencies to verify and install...
hp-check[17700]: info: :
hp-check[17700]: info: :---------------
hp-check[17700]: info: :| SYSTEM INFO |
hp-check[17700]: info: :---------------
hp-check[17700]: info: :
hp-check[17700]: info: : Kernel: 6.11.0-9-generic #9-Ubuntu SMP PREEMPT_DYNAMIC Mon Oct 14 13:19:59 UTC 2024 GNU/Linux
Host: tpeelen-MINIPC-PN62
Proc: 6.11.0-9-generic #9-Ubuntu SMP PREEMPT_DYNAMIC Mon Oct 14 13:19:59 UTC 2024 GNU/Linux
Distribution: ubuntu 24.10
hp-check[17700]: info: : Bitness: 64 bit
hp-check[17700]: info: :
hp-check[17700]: info: :------
hp-check[17700]: info: :| HPLIP CONFIGURATION |
hp-check[17700]: info: :------
hp-check[17700]: info: :
hp-check[17700]: info: :HPLIP-Version: HPLIP 3.24.4
hp-check[17700]: info: :HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro 24.10 version
hp-check[17700]: info: :
hp-check[17700]: info: :Current contents of '/etc/hp/
hp-check[17700]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.24.4
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=no
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.24.4
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=no
class-driver=no
hp-check[17700]: info: :
hp-check[17700]: info: :Current contents of '/var/lib/
hp-check[17700]: info: :Plugins are not installed. Could not access file: No such file or directory
hp-check[17700]: info: :
hp-check[17700]: info: :Current contents of '~/.hplip/
hp-check[17700]: info: :[commands]
scan = /usr/bin/
[fax]
email_address =
voice_phone =
[installation]
date_time = 12/10/24 13:18:23
version = 3.24.4
[last_used]
device_uri =
printer_name =
working_dir = .
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = false
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1717012567
notify_upgrade = true
pending_
hp-check[17700]: info: : <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
hp-check[17700]: info: :
hp-check[17700]: info: :------
hp-check[17700]: info: :| External Dependencies |
hp-check[17700]: info: :------
hp-check[17700]: info: :
hp-check[17700]: info: : error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
hp-check[17700]: info: : gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 10.03.1 OK -
hp-check[17700]: info: : error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
hp-check[17700]: info: : scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.2.1 OK -
hp-check[17700]: info: : error: dbus DBus - Message bus system REQUIRED - 1.13.18 MISSING 'DBUS may not be installed or not running'
hp-check[17700]: info: : policykit PolicyKit - Administrative policy framework OPTIONAL - - OK -
hp-check[17700]: info: : network network -wget OPTIONAL - 1.21.3 OK -
hp-check[17700]: info: : avahi-utils avahi-utils OPTIONAL - 0.8 OK -
hp-check[17700]: info: :
hp-check[17700]: info: :------
hp-check[17700]: info: :| General Dependencies |
hp-check[17700]: info: :------
hp-check[17700]: info: :
hp-check[17700]: info: : error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'
hp-check[17700]: info: : error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
hp-check[17700]: info: : error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
hp-check[17700]: info: : libpthread libpthread - POSIX threads library REQUIRED - b'2.40' OK -
hp-check[17700]: info: : error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
hp-check[17700]: info: : sane SANE - Scanning library REQUIRED - - OK -
hp-check[17700]: info: : error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
hp-check[17700]: info: : error: libavahi-dev libavahi-dev REQUIRED - - MISSING 'libavahi-dev needs to be installed'
hp-check[17700]: info: : error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
hp-check[17700]: info: : error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 MISSING 'libcrypto needs to be installed'
hp-check[17700]: info: : python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.9.12 OK -
hp-check[17700]: info: : python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
hp-check[17700]: info: : error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
hp-check[17700]: info: : error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
hp-check[17700]: info: : python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.3.2 OK -
hp-check[17700]: info: : python3-xml Python XML libraries REQUIRED - 2.6.2 OK -
hp-check[17700]: info: : error: python3-devel Python devel - Python development files REQUIRED 2.2 3.9.12 MISSING 'python3-devel needs to be installed'
hp-check[17700]: info: : python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 10.4.0 OK -
hp-check[17700]: info: : error: python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 - MISSING 'python3-reportlab needs to be installed'
hp-check[17700]: info: :
hp-check[17700]: info: :--------------
hp-check[17700]: info: :| COMPILEDEP |
hp-check[17700]: info: :--------------
hp-check[17700]: info: :
hp-check[17700]: info: : error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
hp-check[17700]: info: : gcc gcc - GNU Project C and C++ Compiler REQUIRED - 14.2.0 OK -
hp-check[17700]: info: : make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.3 OK -
hp-check[17700]: info: :
hp-check[17700]: info: :------
hp-check[17700]: info: :| Python Extentions |
hp-check[17700]: info: :------
hp-check[17700]: info: :
hp-check[17700]: info: : cupsext CUPS-Extension REQUIRED - 3.24.4 OK -
hp-check[17700]: info: : hpmudext IO-Extension REQUIRED - 3.24.4 OK -
hp-check[17700]: info: :
hp-check[17700]: info: :------
hp-check[17700]: info: :| Scan Configuration |
hp-check[17700]: info: :------
hp-check[17700]: info: :
hp-check[17700]: info: :'/etc/
hp-check[17700]: info: : hpaio HPLIP-SANE-Backend REQUIRED - 3.24.4 OK 'hpaio found in /etc/sane.
hp-check[17700]: info: : scanext Scan-SANE-Extension REQUIRED - 3.24.4 OK -
hp-check[17700]: info: :
hp-check[17700]: info: :------
hp-check[17700]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[17700]: info: :------
hp-check[17700]: info: :
hp-check[17700]: info: :device `escl:https:/
device `airscan:e0:HP OfficeJet Pro 9120e Series [37D08C]' is a eSCL HP OfficeJet Pro 9120e Series [37D08C] ip=192.168.2.6, 2a02:a447:
hp-check[17700]: info: :
hp-check[17700]: info: :------
hp-check[17700]: info: :| DISCOVERED USB DEVICES |
hp-check[17700]: info: :------
hp-check[17700]: info: :
hp-check[17700]: info: :No devices found.
hp-check[17700]: info: :
hp-check[17700]: info: :------
hp-check[17700]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[17700]: info: :------
hp-check[17700]: info: :
hp-check[17700]: info: :
hp-check[17700]: info: :OfficeJet-
hp-check[17700]: info: :------
hp-check[17700]: info: :Type: Unknown
hp-check[17700]: info: :Device URI: dnssd:/
hp-check[17700]: info: :PPD: /etc/cups/
warning: Failed to read /etc/cups/
hp-check[17700]: info: :PPD Description:
hp-check[17700]: info: :Printer status: printer OfficeJet-Pro-9120e is idle. enabled since do 05 dec 2024 21:15:03 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
hp-check[17700]: info: :
hp-check[17700]: info: :
hp-check[17700]: info: :--------------
hp-check[17700]: info: :| PERMISSION |
hp-check[17700]: info: :--------------
hp-check[17700]: info: :
hp-check[17700]: info: :
hp-check[17700]: info: :-----------
hp-check[17700]: info: :| SUMMARY |
hp-check[17700]: info: :-----------
hp-check[17700]: info: :
hp-check[17700]: info: :Missing Required Dependencies
hp-check[17700]: info: :------
error: 'libcups2' package is missing/
error: 'libdbus-1-dev' package is missing/
error: 'libjpeg-dev' package is missing/
error: 'libcups2-dev' package is missing/
error: 'cups-bsd' package is missing/
error: 'cups-client' package is missing/
error: 'libcupsimage2-dev' package is missing/
error: 'libusb-1.0.0-dev' package is missing/
error: 'libusb-0.1-4' package is missing/
error: 'libsane-dev' package is missing/
error: 'libavahi-
error: 'libavahi-core-dev' package is missing/
error: 'libavahi-
error: 'libsnmp-dev' package is missing/
error: 'snmp-mibs-
error: 'openssl' package is missing/
error: 'python3-dev' package is missing/
error: 'libtool' package is missing/
error: 'libtool-bin' package is missing/
hp-check[17700]: info: :
hp-check[17700]: info: :Missing Optional Dependencies
hp-check[17700]: info: :------
error: 'gtk2-engines-
error: 'xsane' package is missing/
error: 'python3-reportlab' package is missing/
hp-check[17700]: info: :
hp-check[17700]: info: :Total Errors: 16
hp-check[17700]: info: :Total Warnings: 1
hp-check[17700]: info: :
hp-check[17700]: info: :
hp-check[17700]: info: :Done.
Question information
- Language:
- English Edit question
- Status:
- Open
- For:
- HPLIP Edit question
- Assignee:
- No assignee Edit question
- Last query:
- Last reply:
Can you help with this problem?
Provide an answer of your own, or ask Tom Peelen for more information if necessary.