HPLIP

Unable to open hp-toolbox with HPLIP 3.9.12 and Ubuntu 9.10 (Karmic)

Asked by Matthew Horr

I installed HPLIP 3.9.12 using HP's auto installer (hplip-3.9.12.run) in Ubuntu 9.10 (Karmic).

I am unable to open hp-toolbox. When I try to open hp-toolbox in Terminal I get the following:

HP Linux Imaging and Printing System (ver. 3.9.12)
HP Device Manager ver. 15.0

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: Unable to load DBus libraries. Please check your installation and try again.

All other printer functions appear to work.

Any suggestions?

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HPLIP Edit question
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Solved by:
Naga Samrat Chowdary, Narla
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Best Naga Samrat Chowdary, Narla (samrat-hplip) said : 		#1

please run hp-check -t and post the output.

Thank you for supporting HPLIP,
Naga Samrat.

Revision history for this message
Matthew Horr (matthorr) said : 		#2

I ran hp-check -t with the following result:

-----------
| SUMMARY |
 -----------

error: 3 errors and/or warnings.

Summary of needed commands to run to satisfy missing dependencies:
sudo aptitude install --assume-yes python-qt4-dbus

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

I installed python-qt4-dbus and now everything works. I ran hp-check -t again with no errors or warnings.

Thanks.

Revision history for this message
Naga Samrat Chowdary, Narla (samrat-hplip) said : 		#3

Thank you for your quick update!

Thank you for supporting HPLIP,
Naga Samrat Chowdary.