Firefox keeps crashing when I write emails

Asked by W Craig

Firefox crashes repeatedly when I, for example, delete spam mail or try to download an attachment or upload an attachment. Then when I click on 'restore session' the problem is solved until I next start Firefox.

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marcobra (Marco Braida) (marcobra) said :
#1

Please tell us from what web site... or you mean Mozilla Thunderbird mail

Thank you

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W Craig (w-craig2005) said :
#2

No, I don't mean Mozilla Thunderbird! I don't use it. I access my email accounts directly with my Firefox browser. The problem lies with Firefox, not Yahoo or Msn or Gmail, etc. Once it crashes and I click on 'return to session' the problem is solved. . .until the next time I start Firefox anew. The crashes always occur when I want to delete spam, upload a picture or file, download the same. Sometimes Firefox just stops. . .or stalls. . .and I have to force a quit to continue.

Hope that has been of assistance. If not, please let me know.

Bill

----- Ursprüngliche Mail ----
Von: marcobra <email address hidden>
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Gesendet: Freitag, den 1. Februar 2008, 19:36:20 Uhr
Betreff: Re: [Question #23657]: Firefox keeps crashing when I write emails

Your
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marcobra
requested
for
more
information:
Please
tell
us
from
what
web
site...
or
you
mean
Mozilla
Thunderbird
mail

Thank
you

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naufal (musp-student) said :
#3

hello,
try to launch firefox from terminal and post here what result appear in terminal when firefox crash or hang..

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W Craig (w-craig2005) said :
#4

Hi,

If you explain how to do it I'll give it a try.

----- Ursprüngliche Mail ----
Von: naufal <email address hidden>
An: <email address hidden>
Gesendet: Samstag, den 2. Februar 2008, 00:37:29 Uhr
Betreff: Re: AW: [Question #23657]: Firefox keeps crashing when I write emails

Your
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#23657
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Ubuntu
changed:
https://answers.launchpad.net/ubuntu/+question/23657

Status:
Open
=>
Needs
information

naufal
requested
for
more
information:
hello,
try
to
launch
firefox
from
terminal
and
post
here
what
result
appear
in
terminal
when
firefox
crash
or
hang..

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marcobra (Marco Braida) (marcobra) said :
#5

Open a Terminal from the menu Applications->Accessories->Terminal and type:

firefox

Revision history for this message
W Craig (w-craig2005) said :
#6

Thanks! I've tried what you said and it seems to work better. I have tried all the things where firefox used to crash and nothing has happened so far, but I still don't know where the problem lies. I will try it a few days more just to make sure, then report back.

Cheers

----- Ursprüngliche Mail ----
Von: marcobra <email address hidden>
An: <email address hidden>
Gesendet: Montag, den 4. Februar 2008, 23:28:14 Uhr
Betreff: Re: AW: AW: [Question #23657]: Firefox keeps crashing when I write emails

Your
question
#23657
on
Ubuntu
changed:
https://answers.launchpad.net/ubuntu/+question/23657

Status:
Open
=>
Answered

marcobra
proposed
the
following
answer:
Open
a
Terminal
from
the
menu
Applications->Accessories->Terminal
and
type:

firefox

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Revision history for this message
W Craig (w-craig2005) said :
#7

Hi,

Firefox crashed again tonight as I was trying to copy and paste part of a message from one mailbox to another. The terminal had the following message:

          segmentation fault (core dumped)

Hope this helps you.

----- Ursprüngliche Mail ----
Von: marcobra <email address hidden>
An: <email address hidden>
Gesendet: Montag, den 4. Februar 2008, 23:28:14 Uhr
Betreff: Re: AW: AW: [Question #23657]: Firefox keeps crashing when I write emails

Your
question
#23657
on
Ubuntu
changed:
https://answers.launchpad.net/ubuntu/+question/23657

Status:
Open
=>
Answered

marcobra
proposed
the
following
answer:
Open
a
Terminal
from
the
menu
Applications->Accessories->Terminal
and
type:

firefox

--
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answers
your
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      Heute schon einen Blick in die Zukunft von E-Mails wagen? www.yahoo.de/mail

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#8

What release of Ubuntu are you using...?
Is your system fully update and upgraded... ?

Thank you

Revision history for this message
W Craig (w-craig2005) said :
#9

I have 6.10. As far as I know it is fully updated.

Cheers

----- Ursprüngliche Mail ----
Von: marcobra <email address hidden>
An: <email address hidden>
Gesendet: Dienstag, den 5. Februar 2008, 21:28:51 Uhr
Betreff: Re: AW: AW: AW: [Question #23657]: Firefox keeps crashing when I write emails

Your
question
#23657
on
Ubuntu
changed:
https://answers.launchpad.net/ubuntu/+question/23657

Status:
Open
=>
Answered

marcobra
proposed
the
following
answer:
What
release
of
Ubuntu
are
you
using...?
Is
your
system
fully
update
and
upgraded...
?

Thank
you

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      Heute schon einen Blick in die Zukunft von E-Mails wagen? www.yahoo.de/mail

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#10

Why don't you try to upgrade your system to a more recent release...?

It may solve your issue.

Thank you

Revision history for this message
W Craig (w-craig2005) said :
#11

Seems to me the issue lies with Firefox and not my system. I had Firefox before, when I was dependent on Microsoft, and didn't have this particular problem. I tried to upgrade my sytem once to ubuntu 7.04 but my screen resolution was caught at an impossible 640X480

----- Ursprüngliche Mail ----
Von: marcobra <email address hidden>
An: <email address hidden>
Gesendet: Dienstag, den 5. Februar 2008, 21:48:57 Uhr
Betreff: Re: AW: AW: AW: AW: [Question #23657]: Firefox keeps crashing when I write emails

Your
question
#23657
on
Ubuntu
changed:
https://answers.launchpad.net/ubuntu/+question/23657

Status:
Open
=>
Answered

marcobra
proposed
the
following
answer:
Why
don't
you
try
to
upgrade
your
system
to
a
more
recent
release...?

It
may
solve
your
issue.

Thank
you

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Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#12

Please visit if possible clicking of message link instead of reply directly using mail...

So the last question what release of Firefox are you using...?

Thenk you

Revision history for this message
W Craig (w-craig2005) said :
#13

Firefox crashed again as I was trying to download a picture attachment. Same message on the terminal:

          segmentation fault(core dumped)

----- Ursprüngliche Mail ----
Von: marcobra <email address hidden>
An: <email address hidden>
Gesendet: Dienstag, den 5. Februar 2008, 23:36:51 Uhr
Betreff: Re: AW: AW: AW: AW: AW: [Question #23657]: Firefox keeps crashing when I write emails

Your
question
#23657
on
Ubuntu
changed:
https://answers.launchpad.net/ubuntu/+question/23657

Status:
Open
=>
Answered

marcobra
proposed
the
following
answer:
Please
visit
if
possible
clicking
of
message
link
instead
of
reply
directly
using
mail...

So
the
last
question
what
release
of
Firefox
are
you
using...?

Thenk
you

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Revision history for this message
naufal (musp-student) said :
#14

hello,
have you install any mozilla firefox add on before?try to uninstall it.

Can you help with this problem?

Provide an answer of your own, or ask W Craig for more information if necessary.

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