no sound from pulse audio after upgrade from 7.10 to 8.04

Asked by Roger Warburton

checked all threads and info but still no sound,think its the set up,updated the software as threads but no success

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Roger Warburton
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Roger Warburton (r-j-warby) said :
#1

Managed to reboot 7.10 ubuntu which allowed me to pick another kernel of 8.04 on start only 22 has no sound

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#2

Start your pc from not sound working kernel

Please be sure all needed kernel modules are installed to make this check and install them:
So open a Terminal from the menu Applications → Accessories → Terminal and type:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get install linux-ubuntu-modules-$(uname -r)

give your user password when requested, you don't see nothing when you type it, then press enter.

Then reboot your pc.

Revision history for this message
Roger Warburton (r-j-warby) said :
#3

Thanks Marco,
Did that but still no sound on that kernel,when I reloaded 7.10 it then gave me a list of the kernels on startup.
The kernel 8.04 2.6.24-24 still has no sound.
                          2.6.22-16 has sound
                          2.6.22-15 has sound
                          2.6.22-14 has sound
Remember I have come a long way from no sound for 6-8 weeks

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#4

Audio trouble with Ubuntu 8.04.1 some common checks

-- First be sure all audio mixer volume cursors are on and to 80% of volume, check it by doubleclick on top right loudspeaker icon, an multi cursor audio mixer come in front of you.
-- If you are using a laptop, your laptop may have a keyboard function to manipulate your sound.
   Check that. Your laptop may have a keyboard control to mute, increase and decrease sound.
-- Please check your sound devices volumes are to a high level double click on the top right loudspeaker icon you will see a mixer
-- Please make common test from menu System → Preferences → Sounds
   if you are using PulseAudio please read: http://www.pulseaudio.org/wiki/PerfectSetup or try if using ALSA things go better
-- If you have two audio cards - please disable the on board audio card using BIOS setting, please check with this terminal command:

   lspci | grep -i audio

-- Please be sure your pc are starting with the generic kernel press ESC at boot when you see the GRUB row then select the "kernel.... - generic" row
-- Please be sure all needed kernel modules are installed to make this check and install them:
  So open a Terminal from the menu Applications → Accessories → Terminal and type:

sudo apt-get update
sudo apt-get upgrade
sudo apt-get install linux-ubuntu-modules-$(uname -r)

give your user password when requested, you don't see nothing when you type it, then press enter.

Then reboot your pc.

-- Be sure your user is member of audio group
Then open a Terminal from the menu Applications → Accessories → Terminal and type:

sudo adduser $(who am i | cut -d" " -f 1) audio
sudo chmod 660 /dev/snd/*

give your user password when requested, you don't see nothing when you type it, then press enter.

-- Please try to watch what audio cards are detected on your system please type:
asoundconf list

if more than one sound cards is detected by your system to set the default soundcard

asoundconf set-default-card PARAMETER

change PARAMETER with the name of a one detected sound card

-- Please try to delete making a backup copy of this conf files
mv .asoundrc .asoundrc_old
mv .asoundrc.asoundconf .asoundrc.asoundconf.old
sudo mv /etc/asound.conf /etc/asound.conf.old

Please take a look at this http://ubuntuforums.org/showthread.php?t=205449

-- Please try to discover if there are any process they are keeping the /dev/dsp locked
ps -edalf | grep -i dsp

kill them using this command:

kill -9 number_of_pid

Reboot your pc to see to check if you sound now work.

---------

If you microphone seems don't record your voice please open a terminal and type

alsamixer

and press tab to switch in view to [Capture] section, and then pressing space on mic and mic boost aid

If you are using Pulseaudio and you have some sound issue with sound apps for example with flash contents please read http://www.pulseaudio.org/wiki/PerfectSetup and this http://ubuntuforums.org/showthread.php?p=4928900

----

If you have a Lenovo pc...

Taked from http://divilinux.netsons.org/index.php/archives/642

Please open a Terminal from the menu Applications → Accessories → Terminal and type:

sudo sh -c 'echo options snd-hda-intel model=lenovo >>/etc/modprobe.d/alsa-base'

give your user password when requested, you don't see nothing when you type it, then press enter.

Reboot your pc and try.

Hope this helps

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#5

So please be sure your system is fully updated/upgraded with no pending packages or errors:

Open a Terminal from the menu Applications → Accessories → Terminal and type:
(if the system ask you a password give your user password, you will not see nothing when you type it, then press enter)

sudo dpkg --configure -a

then to update and upgrade and also check pending or missing packages, still using terminal type:

sudo apt-get -f install
sudo apt-get --fix-missing install
sudo apt-get clean
sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade
sudo apt-get clean
sudo apt-get autoremove

Hope this helps

Revision history for this message
Roger Warburton (r-j-warby) said :
#6

Marco,
Done that run the package as advised all run still no sound on that 8.04.2
kernel 2.6-24-24

Looks like a bug on that one

2009/6/13 marcobra (Marco Braida) <email address hidden>

> Your question #73875 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/73875
>
> marcobra (Marco Braida) posted a new comment:
> So please be sure your system is fully updated/upgraded with no pending
> packages or errors:
>
> Open a Terminal from the menu Applications → Accessories → Terminal and
> type:
> (if the system ask you a password give your user password, you will not see
> nothing when you type it, then press enter)
>
> sudo dpkg --configure -a
>
> then to update and upgrade and also check pending or missing packages,
> still using terminal type:
>
> sudo apt-get -f install
> sudo apt-get --fix-missing install
> sudo apt-get clean
> sudo apt-get update
> sudo apt-get upgrade
> sudo apt-get dist-upgrade
> sudo apt-get clean
> sudo apt-get autoremove
>
> Hope this helps
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#7

To help you better we need some infos about your hardware so please open a Terminal from the menu Applications → Accessories → Terminal and type:

lspci

lspci is lower of LSPCI

copy and paste result here. Please also tell the brand and model of your pc.

Please keep this question not in a solved state to get other answers.

Thank you

Revision history for this message
Roger Warburton (r-j-warby) said :
#8

Thanks Marco,we have been here before,
DELL Laptop,inspiron 1525
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory
Controller Hub (rev 0c)
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960
Integrated Graphics Controller (rev 0c)
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated
Graphics Controller (rev 0c)
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI
Controller #4 (rev 02)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI
Controller #5 (rev 02)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI
Controller #2 (rev 02)
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio
Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port
1 (rev 02)
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port
2 (rev 02)
00:1c.4 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port
5 (rev 02)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI
Controller #1 (rev 02)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI
Controller #2 (rev 02)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI
Controller #3 (rev 02)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI
Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f2)
00:1f.0 ISA bridge: Intel Corporation 82801HEM (ICH8M) LPC Interface
Controller (rev 02)
00:1f.1 IDE interface: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE
Controller (rev 02)
00:1f.2 SATA controller: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA
AHCI Controller (rev 02)
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev
02)
02:09.0 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev
05)
02:09.1 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host
Adapter (rev 22)
02:09.2 System peripheral: Ricoh Co Ltd R5C843 MMC Host Controller (rev 12)
02:09.3 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host Adapter
(rev 12)
02:09.4 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 12)
09:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8040 PCI-E
Fast Ethernet Controller (rev 12)
0b:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG Network
Connection (rev 02)

2009/6/13 marcobra (Marco Braida) <email address hidden>

> Your question #73875 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/73875
>
> marcobra (Marco Braida) posted a new comment:
> To help you better we need some infos about your hardware so please open
> a Terminal from the menu Applications → Accessories → Terminal and type:
>
> lspci
>
> lspci is lower of LSPCI
>
> copy and paste result here. Please also tell the brand and model of your
> pc.
>
> Please keep this question not in a solved state to get other answers.
>
> Thank you
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
Roger Warburton (r-j-warby) said :
#9

problem on kernel still not solved

Revision history for this message
Roger Warburton (r-j-warby) said :
#10

Need to look for other problems on this kernel

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#11

Here something solved but on Ubuntu 8.10 https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/51862
As a quick suggestion, why yuo don't upgrade your Ubuntu 8.04 to Ubuntu 8.10...?

Hth

Revision history for this message
Roger Warburton (r-j-warby) said :
#12

What will that achieve.?

2009/6/13 marcobra (Marco Braida) <email address hidden>

> Your question #73875 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/73875
>
> Status: Open => Needs information
>
> marcobra (Marco Braida) requested for more information:
> Here something solved but on Ubuntu 8.10
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/51862
> As a quick suggestion, why yuo don't upgrade your Ubuntu 8.04 to Ubuntu
> 8.10...?
>
> Hth
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+question/73875
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
marcobra (Marco Braida) (marcobra) said :
#13

Please try first my previous answer https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/51862 it is a solved question for Ubuntu 8.10, might be it solve with your Ubuntu 8.04

I previous answer doesn't solve, then i think if you upgrade your Ubuntu 8.04 to Ubuntu 8.10 you will get a working sound system.

Hth

Revision history for this message
Roger Warburton (r-j-warby) said :
#14

Now upgraded to 8.10 computer is crashing and going back to login screen
after 5 to 10 minutes what is this
Jun 14 00:40:32 dell-desktop pulseaudio[6222]: ltdl-bind-now.c: Failed to
find original dlopen loader.

2009/6/13 marcobra (Marco Braida) <email address hidden>

> Your question #73875 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/73875
>
> Status: Open => Answered
>
> marcobra (Marco Braida) proposed the following answer:
> Please try first my previous answer
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/51862
> it is a solved question for Ubuntu 8.10, might be it solve with your
> Ubuntu 8.04
>
> I previous answer doesn't solve, then i think if you upgrade your Ubuntu
> 8.04 to Ubuntu 8.10 you will get a working sound system.
>
> Hth
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/73875/+confirm?answer_id=12
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/73875
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
Roger Warburton (r-j-warby) said :
#15

I also have a further problem,sound goes off on shutdown,have to run,

sudo killall pulseaudio

sudo alsa force-reload
after logging on??????
2009/6/14 Roger Warburton <email address hidden>

> Your question #73875 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/73875
>
> Status: Answered => Open
>
> You are still having a problem:
> Now upgraded to 8.10 computer is crashing and going back to login screen
> after 5 to 10 minutes what is this
> Jun 14 00:40:32 dell-desktop pulseaudio[6222]: ltdl-bind-now.c: Failed to
> find original dlopen loader.
>
> 2009/6/13 marcobra (Marco Braida) <email address hidden>
>
> > Your question #73875 on Ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+question/73875
> >
> > Status: Open => Answered
> >
> > marcobra (Marco Braida) proposed the following answer:
> > Please try first my previous answer
> > https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/51862
> > it is a solved question for Ubuntu 8.10, might be it solve with your
> > Ubuntu 8.04
> >
> > I previous answer doesn't solve, then i think if you upgrade your Ubuntu
> > 8.04 to Ubuntu 8.10 you will get a working sound system.
> >
> > Hth
> >
> > --
> > If this answers your question, please go to the following page to let us
> > know that it is solved:
> >
> https://answers.launchpad.net/ubuntu/+question/73875/+confirm?answer_id=12
> >
> > If you still need help, you can reply to this email or go to the
> > following page to enter your feedback:
> > https://answers.launchpad.net/ubuntu/+question/73875
> >
> > You received this question notification because you are a direct
> > subscriber of the question.
> >
>
> --
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
Roger Warburton (r-j-warby) said :
#16

Decided to wipe machine and installed ubuntu 9.04 this solved the problem.
Thanks to all who helped