toshiba laptop satellite m40 acpi issues

Asked by Rogerb

I am having sporadic shut down issues which occur for no apparent reason varying from moments after booting to several hours after startup.

I have set the following conditions in the pnpbios=off acpi=off in the boot line. They make the initial error messages concerning the acpi issues go away but I still have the sporadic shutdown issue.

I suspect a video problem because I get some strange video effects on startup, random horizontal fine lines appearing on the screen and changes in the video setting from 1280 x 800 to 1024 x 768 after the machine starts recovering from an automatic shutdown. This effect occurs about 50% of the time. When this change in video settings occurs the machine can reboot on its own but it takes a very long time to do so, up 1 hour to reboot. i can force the machine to restart using the power button.

Any ideas? Go gently with me please, I am a user of Linux with very little programing knowledge.

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John2 (humright2) said :
#1

Hi,

I have a Toshiba laptop too (Satellite pro A200) and I have the same problems with ACPI under 9.10, but not under 9.04.

I have been reading some documents over the Internet, and it seems that the problem lies in the lack of compatibility between Toshiba BIOS (Phoenix series especially) and Linux.

I am not an expert, but this claim seem credible, given the ACPI problems that we have. I am not aware of any recent BIOS updates from Toshiba (in my case, the last one was in February), so I believe we can only hope that Ubuntu developers can focus on this problem in the future releases of the distro.

Good luck.

Revision history for this message
Rogerb (rogerbartlett423) said :
#2

I also have seen no updates, my last bios was last updated several years ago by Toshiba. I have seen some works around by people with much deeper programming knowledge than I have. I suppose the real problem is that I am unsure of my abilities and so unsure of implementing similiar solutions as they have found but not under supervision. The solutions I saw involved changing the bios code itself. still it might keep me from having to replace my machine before its time.

Revision history for this message
Charles Profitt (cprofitt) said :
#3

try issuing the following command:

sudo ifconfig wlan0 down

if your wireless card is not wlan0 substitute the right identifier for wireless.

Revision history for this message
John2 (humright2) said :
#4

Charles,

Would that command be sufficient to solve the ACPI issue?

In my case, Karmic (9.10) was notifying an acpi problem related to the battery state retrieval, which is linkable to my BIOS, evidently not entirely compatible with Ubuntu.

Rogerb,

I read of some workarounds related to the old series of Toshiba BIOS, maybe you can still try that. But they also said that for the newer BIOS series (Phoenix) there is nothing to do. Let's pray that Ubuntu developers can come up with a good solution.

Besides, the beta version of Karmic has switched to a new power management, therefore I believe the code is not perfected yet:

"Ubuntu 9.10 Beta's underlying technology for power management, laptop hotkeys, and handling of storage devices and cameras maps has moved from "hal" (which is in the process of being deprecated) to "DeviceKit-power", "DeviceKit-disks" and "udev". When testing Ubuntu 9.10 Beta, please be alert for regressions in those areas and report any bugs you find. " (Source: http://www.ubuntu.com/testing/karmic/beta)

Revision history for this message
Rogerb (rogerbartlett423) said :
#5

Sigh, this is only the second time I have been advised to pray...lol...never
a bad idea i suppose.Still, at this point I am beginning to think that a new
machine might be the answer...something without a Phoenix or Toshiba Bios.

Thanks for your kindness in responding to my plea.

On Mon, Oct 12, 2009 at 6:41 PM, John2
<email address hidden>wrote:

> Your question #85383 on acpi in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/acpi/+question/85383
>
> John2 proposed the following answer:
> Charles,
>
> Would that command be sufficient to solve the ACPI issue?
>
> In my case, Karmic (9.10) was notifying an acpi problem related to the
> battery state retrieval, which is linkable to my BIOS, evidently not
> entirely compatible with Ubuntu.
>
> Rogerb,
>
> I read of some workarounds related to the old series of Toshiba BIOS,
> maybe you can still try that. But they also said that for the newer BIOS
> series (Phoenix) there is nothing to do. Let's pray that Ubuntu
> developers can come up with a good solution.
>
> Besides, the beta version of Karmic has switched to a new power
> management, therefore I believe the code is not perfected yet:
>
> "Ubuntu 9.10 Beta's underlying technology for power management, laptop
> hotkeys, and handling of storage devices and cameras maps has moved from
> "hal" (which is in the process of being deprecated) to "DeviceKit-
> power", "DeviceKit-disks" and "udev". When testing Ubuntu 9.10 Beta,
> please be alert for regressions in those areas and report any bugs you
> find. " (Source: http://www.ubuntu.com/testing/karmic/beta)
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
>
> https://answers.launchpad.net/ubuntu/+source/acpi/+question/85383/+confirm?answer_id=3
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+source/acpi/+question/85383
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
Charles Profitt (cprofitt) said :
#6

John

My command just deals with an issue that failed to properly shutdown wireless cards that hung shutdown... the displayed message dealt with ACPI, but the message was just where it hung... not the actual issue.

Can you help with this problem?

Provide an answer of your own, or ask Rogerb for more information if necessary.

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