Ubuntu
alsa-driver package

NO sound

Asked by jmksd

I am new at this, so please forgive my question. After doing some research I got this info from the terminal and don't know what to do next. I don't hear any sound. I have Ubuntu 9.10 Karmic/Kernel Linux 2.6.31-22 generic/Gnome 2.28.1/244.8MiB/Pentium 111 Coppermine/available space 14 GiB

00:1f.5 Multimedia audio controller: Intel Corporation 82801BA/BAM AC'97 Audio Controller (rev 11)
        Subsystem: Gateway 2000 Device 3400
        Subsystem: Gateway 2000 Device 3400
bash: ./alsa-info.sh: No such file or directory

Also under sound preferences, I am not sure what should be chosen under the different categories.

Thank you in advance for your help.

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peter (peter-neuweiler) said : 		#1

Hi

I have 10.10.

1: Call the Gnome Alsa Mixer. Check all the mutes and the loudness. The second bar, called Master M, is important.

2: Read the following: https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Please execute step 2, then send us the full terminal output from step 3 and step 4 from the procedure mentioned above.

Please also specify the exact model and make of your PC (if known).

Hope it helps.
Peter

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Mark Rijckenberg (markrijckenberg) said : 		#2

Please execute step 1 and step 2, then REBOOT and send us the full terminal output from step 3 and step 4 from this procedure:

https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Please also specify the exact model and make of your PC (if known).

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jmksd (jmksd) said : 		#3

Again, please excuse my ignorance. What do you mean "Call the Gnome Alsa Mixer"? Where do I call? I need the step by step on how to do this before I can proceed to step 2.

Thank you!

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peter (peter-neuweiler) said : 		#4

You can find ther Gnome Alsa Mixer in Applications > Sound and Video or in Synaptic. In Synaptic search for alsa mixer and install gnome-alsamixer.
Peter

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jmksd (jmksd) said : 		#5

It took me a long time to find the Gnome Alsa Mixer, but I did find and install it. I attempted to do step 2 and got as far as Scrolling. There wasn't anything that said " unlimited." I saw scrollback set to 512, scroll on output etc. Since I did not see unlimited, please advise if I can move to the next step.

I have a Gateway E -3400
Pentium III (Coppermine)
245MB (82MB used)
Operating System Linux 2.0
audio adapter - ICH - Intel 82801BA-ICH2

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peter (peter-neuweiler) said : 		#6

1: Open a terminal
2: Click Edit profiles
3: Chosse your profile
4: Click Edit
5: Go to the tab Scrolling
6: Activate the switch Unlimited
Peter

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jmksd (jmksd) said : 		#7

After I click Edit profiles, the only profile listed is Default. I click Edit and then the tab Scrolling. There is no switch that says Unlimited that I can see.

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peter (peter-neuweiler) said : 		#8

I wonder. Hope, someone can help you.
Peter

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jmksd (jmksd) said : 		#9

Is there something that I can install so someone could take over my computer to help me with the sound issue? I am reaching many dead ends when trying to follow the steps.

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jmksd (jmksd) said : 		#10

I was able to update to Ubuntu Maverick and now there is a Unlimited selection. I will post the terminal info in a new launchpad called: No sound Terminal Output.

Thanks!

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