Can't get sound from my PC and it seems to be a driver problem. Wondering what my next step would be.

Asked by Blackhat Freelancer

    Misc = NO_PRESENCE
  Pin-ctls: 0x40: OUT
  Connection: 1
     0x06
Node 0x1f [Pin Complex] wcaps 0x400200: Mono Digital
  Pincap 0x00000020: IN
  Pin Default 0x411111f0: [N/A] Speaker at Ext Rear
    Conn = 1/8, Color = Black
    DefAssociation = 0xf, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
Node 0x20 [Vendor Defined Widget] wcaps 0xf00040: Mono
  Processing caps: benign=0, ncoeff=17
Node 0x21 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x22 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Control: name="Input Source", index=1, device=0
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 11
     0x18 0x19 0x1a 0x1b 0x1c 0x1d 0x14 0x15 0x16 0x17 0x0b
Node 0x23 [Audio Mixer] wcaps 0x20010b: Stereo Amp-In
  Control: name="Input Source", index=0, device=0
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80] [0x80 0x80]
  Connection: 11
     0x18 0x19 0x1a 0x1b 0x1c 0x1d 0x14 0x15 0x16 0x17 0x0b
Node 0x24 [Vendor Defined Widget] wcaps 0xf00000: Mono
Node 0x25 [Audio Output] wcaps 0x11: Stereo
  Converter: stream=0, channel=0
  PCM:
    rates [0x560]: 44100 48000 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM
Node 0x26 [Audio Mixer] wcaps 0x20010f: Stereo Amp-In Amp-Out
  Amp-In caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-In vals: [0x00 0x00] [0x00 0x00]
  Amp-Out caps: ofs=0x1f, nsteps=0x1f, stepsize=0x05, mute=0
  Amp-Out vals: [0x00 0x00]
  Connection: 2
     0x25 0x0b
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 8 Jan 20 22:02 /dev/snd/controlC0
crw-rw----+ 1 root audio 116, 7 Jan 20 22:02 /dev/snd/hwC0D0
crw-rw----+ 1 root audio 116, 6 Jan 23 13:35 /dev/snd/pcmC0D0c
crw-rw----+ 1 root audio 116, 5 Jan 23 13:35 /dev/snd/pcmC0D0p
crw-rw----+ 1 root audio 116, 4 Jan 20 22:02 /dev/snd/pcmC0D2c
crw-rw----+ 1 root audio 116, 3 Jan 20 22:02 /dev/snd/seq
crw-rw----+ 1 root audio 116, 2 Jan 20 22:02 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Jan 20 22:02 .
drwxr-xr-x 3 root root 200 Jan 20 22:02 ..
lrwxrwxrwx 1 root root 12 Jan 20 22:02 pci-0000:00:05.0 -> ../controlC0

!!Aplay/Arecord output
!!------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: NVidia [HDA NVidia], device 0: ALC888 Analog [ALC888 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: NVidia [HDA NVidia], device 0: ALC888 Analog [ALC888 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 2: ALC888 Analog [ALC888 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card 0 [NVidia]

Card hw:0 'NVidia'/'HDA NVidia at 0xfe028000 irq 22'
  Mixer name : 'Realtek ALC888'
  Components : 'HDA:10ec0888,103c2a5c,00100001'
  Controls : 22
  Simple ctrls : 14
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined penum
  Playback channels: Mono
  Limits: Playback 0 - 31
  Mono: Playback 26 [84%] [-7.50dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pswitch penum
  Playback channels: Front Left - Front Right
  Mono:
  Front Left: Playback [on]
  Front Right: Playback [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 254 [100%] [0.20dB]
  Front Right: Playback 254 [100%] [0.20dB]
Simple mixer control 'Front',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 31 [100%] [0.00dB] [on]
  Front Right: Playback 31 [100%] [0.00dB] [on]
Simple mixer control 'Front Mic',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Front Mic Boost',0
  Capabilities: volume penum
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%]
  Front Right: 0 [0%]
Simple mixer control 'Line',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Mic',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Mic Boost',0
  Capabilities: volume penum
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%]
  Front Right: 0 [0%]
Simple mixer control 'Beep',0
  Capabilities: pvolume pswitch penum
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch penum
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 31
  Front Left: Capture 0 [0%] [-16.50dB] [on]
  Front Right: Capture 0 [0%] [-16.50dB] [on]
Simple mixer control 'Capture',1
  Capabilities: cvolume cswitch penum
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 31
  Front Left: Capture 0 [0%] [-16.50dB] [on]
  Front Right: Capture 0 [0%] [-16.50dB] [on]
Simple mixer control 'Input Source',0
  Capabilities: cenum
  Items: 'Mic' 'Front Mic' 'Line'
  Item0: 'Mic'
Simple mixer control 'Input Source',1
  Capabilities: cenum
  Items: 'Mic' 'Front Mic' 'Line'
  Item0: 'Mic'

!!Alsactl output
!!-------------

--startcollapse--
state.NVidia {
 control.1 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -4650
  comment.dbmax 0
  iface MIXER
  name 'Front Playback Volume'
  value.0 31
  value.1 31
 }
 control.2 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Front Playback Switch'
  value.0 true
  value.1 true
 }
 control.3 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 true
  value.1 true
 }
 control.4 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'Mic Playback Volume'
  value.0 0
  value.1 0
 }
 control.5 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Mic Playback Switch'
  value.0 false
  value.1 false
 }
 control.6 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'Front Mic Playback Volume'
  value.0 0
  value.1 0
 }
 control.7 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Front Mic Playback Switch'
  value.0 false
  value.1 false
 }
 control.8 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'Line Playback Volume'
  value.0 0
  value.1 0
 }
 control.9 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Line Playback Switch'
  value.0 false
  value.1 false
 }
 control.10 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 3'
  comment.dbmin 0
  comment.dbmax 3000
  iface MIXER
  name 'Mic Boost'
  value.0 0
  value.1 0
 }
 control.11 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 3'
  comment.dbmin 0
  comment.dbmax 3000
  iface MIXER
  name 'Front Mic Boost'
  value.0 0
  value.1 0
 }
 control.12 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
 }
 control.13 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Capture Switch'
  index 1
  value.0 true
  value.1 true
 }
 control.14 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -1650
  comment.dbmax 3000
  iface MIXER
  name 'Capture Volume'
  value.0 0
  value.1 0
 }
 control.15 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -1650
  comment.dbmax 3000
  iface MIXER
  name 'Capture Volume'
  index 1
  value.0 0
  value.1 0
 }
 control.16 {
  comment.access 'read write'
  comment.type ENUMERATED
  comment.count 1
  comment.item.0 Mic
  comment.item.1 'Front Mic'
  comment.item.2 Line
  iface MIXER
  name 'Input Source'
  value Mic
 }
 control.17 {
  comment.access 'read write'
  comment.type ENUMERATED
  comment.count 1
  comment.item.0 Mic
  comment.item.1 'Front Mic'
  comment.item.2 Line
  iface MIXER
  name 'Input Source'
  index 1
  value Mic
 }
 control.18 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 31'
  comment.dbmin -3450
  comment.dbmax 1200
  iface MIXER
  name 'Beep Playback Volume'
  value.0 0
  value.1 0
 }
 control.19 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 2
  iface MIXER
  name 'Beep Playback Switch'
  value.0 false
  value.1 false
 }
 control.20 {
  comment.access 'read write'
  comment.type INTEGER
  comment.count 1
  comment.range '0 - 31'
  comment.dbmin -4650
  comment.dbmax 0
  iface MIXER
  name 'Master Playback Volume'
  value 26
 }
 control.21 {
  comment.access 'read write'
  comment.type BOOLEAN
  comment.count 1
  iface MIXER
  name 'Master Playback Switch'
  value true
 }
 control.22 {
  comment.access 'read write user'
  comment.type INTEGER
  comment.count 2
  comment.range '0 - 255'
  comment.tlv '0000000100000008ffffec1400000014'
  comment.dbmin -5100
  comment.dbmax 0
  iface MIXER
  name 'PCM Playback Volume'
  value.0 254
  value.1 254
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

Module
aes_i586
aes_generic
rfcomm
binfmt_misc
sco
bnep
l2cap
parport_pc
ppdev
dm_crypt
snd_hda_codec_realtek
nvidia
snd_hda_intel
snd_hda_codec
snd_hwdep
snd_pcm
snd_seq_midi
snd_rawmidi
snd_seq_midi_event
snd_seq
agpgart
lp
snd_timer
snd_seq_device
snd
btusb
i2c_nforce2
psmouse
soundcore
parport
serio_raw
joydev
k8temp
snd_page_alloc
bluetooth
usbhid
hid
sata_nv
pata_amd
forcedeth

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x14 0x01014010
0x15 0x411111f0
0x16 0x01813050
0x17 0x411111f0
0x18 0x01a19840
0x19 0x02a19c4f
0x1a 0x411111f0
0x1b 0x02214c20
0x1c 0x411111f0
0x1d 0x411111f0
0x1e 0x411111f0
0x1f 0x411111f0

/sys/class/sound/hwC0D0/driver_pin_configs:

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

!!ALSA/HDA dmesg
!!------------------

[ 10.659364] ACPI: PCI Interrupt Link [AAZA] enabled at IRQ 22
[ 10.659372] HDA Intel 0000:00:05.0: PCI INT B -> Link[AAZA] -> GSI 22 (level, low) -> IRQ 22
[ 10.659376] hda_intel: Disable MSI for Nvidia chipset
[ 10.659648] HDA Intel 0000:00:05.0: setting latency timer to 64
[ 11.129607] nvidia: module license 'NVIDIA' taints kernel.
[ 11.129613] Disabling lock debugging due to kernel taint
[ 12.301033] hda_codec: ALC888: BIOS auto-probing.
[ 12.301039] hda_codec: ALC888: SKU not ready 0x411111f0
[ 12.776683] ACPI: PCI Interrupt Link [AIGP] enabled at IRQ 21

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu alsa-driver Edit question
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Last reply:
Revision history for this message
peter (peter-neuweiler) said :
#1

Hi

I have 10.10.

1: Call the Gnome Alsa Mixer. Check all the mutes and the loudness. The second bar, called Master M, is important.

2: Read the following: https://help.ubuntu.com/community/SoundTroubleshootingProcedure

Please execute step 1 and step 2, then REBOOT and send us the full terminal output from step 3 and step 4 from this procedure:

Please also specify the exact model and make of your PC (if known).

Hope it helps.
Peter

Revision history for this message
Sam_ (and-sam) said :
#2

I don't see any drivers in alsa script, maybe try to reinstall current kernel to retrieve it.
CLI:
sudo apt-get install --reinstall linux-image-$(uname -r)

Revision history for this message
peter (peter-neuweiler) said :
#3

Gnome Alsa Mixer from Synaptic.
Peter

Can you help with this problem?

Provide an answer of your own, or ask Blackhat Freelancer for more information if necessary.

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