Ubuntu
alsa-driver package

No sound on ubuntu 20.04.3

Asked by Craig Bourne

craig@HPC:~$ bash alsa-info.sh --stdout
cat: /proc/asound/version: No such file or directory
alsa-info.sh: line 466: /proc/asound/modules: No such file or directory
cat: /proc/asound/cards: No such file or directory
cat: /tmp/alsa-info.0uKpDQn2Q0/alsamodules.tmp: No such file or directory
cat: /proc/asound/modules: No such file or directory
alsactl: save_state:1595: No soundcards found...
cat: /tmp/alsa-info.0uKpDQn2Q0/alsactl.tmp: No such file or directory
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.5.1
!!################################

!!Script ran on: Wed Dec 22 20:54:27 UTC 2021

!!Linux Distribution
!!------------------

Ubuntu 20.04.3 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 20.04.3 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 20.04.3 LTS" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=focal

!!DMI Information
!!---------------

Manufacturer: Gigabyte Technology Co., Ltd.
Product Name: TRX40 AORUS PRO WIFI
Product Version: -CF
Firmware Version: FA
System SKU: Default string
Board Vendor: Gigabyte Technology Co., Ltd.
Board Name: TRX40 AORUS PRO WIFI

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/AMDI0030:00/status 15
/sys/bus/acpi/devices/LNXTHERM:00/status 11
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0A08:00/status 15
/sys/bus/acpi/devices/PNP0A08:01/status 15
/sys/bus/acpi/devices/PNP0A08:02/status 15
/sys/bus/acpi/devices/PNP0A08:03/status 15
/sys/bus/acpi/devices/PNP0C01:00/status 15
/sys/bus/acpi/devices/PNP0C02:01/status 15
/sys/bus/acpi/devices/PNP0C02:03/status 15
/sys/bus/acpi/devices/PNP0C0C:00/status 11
/sys/bus/acpi/devices/PNP0C0F:00/status 11
/sys/bus/acpi/devices/PNP0C0F:01/status 11
/sys/bus/acpi/devices/PNP0C0F:02/status 11
/sys/bus/acpi/devices/PNP0C0F:03/status 11
/sys/bus/acpi/devices/PNP0C0F:04/status 11
/sys/bus/acpi/devices/PNP0C0F:05/status 11
/sys/bus/acpi/devices/PNP0C0F:06/status 11
/sys/bus/acpi/devices/PNP0C0F:07/status 11
/sys/bus/acpi/devices/PNP0C14:01/status 11

!!Kernel Information
!!------------------

Kernel release: 5.11.0-41-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version:
Library version: 1.2.2
Utilities version: 1.2.2

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

!!PCI Soundcards installed in the system
!!--------------------------------------

21:00.1 Audio device [0403]: NVIDIA Corporation TU104 HD Audio Controller [10de:10f8] (rev a1)
 Subsystem: eVga.com. Corp. TU104 HD Audio Controller [3842:2075]
23:00.4 Audio device [0403]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse HD Audio Controller [1022:1487]
 Subsystem: Advanced Micro Devices, Inc. [AMD] Starship/Matisse HD Audio Controller [1022:d102]

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2

!!Loaded sound module options
!!---------------------------

!!Sysfs card info
!!---------------

!!Card: /sys/class/sound/card*
Driver:
Tree:
 /sys/class/sound/card* [error opening dir]

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 1 Dec 22 15:13 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Dec 22 15:13 /dev/snd/timer

!!Aplay/Arecord output
!!--------------------

APLAY

aplay: device_list:276: no soundcards found...

ARECORD

Question information

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For:
Ubuntu alsa-driver Edit question
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Revision history for this message
Manfred Hampl (m-hampl) said : 		#1

You are missing a driver. Either the package is missing, or it has not been loaded.

What is the output of the command

dpkg -l | grep 5.11.0

Revision history for this message
Craig Bourne (cbourne0919) said : 		#2

craig@HPC:~$ dpkg -l | grep 5.11.0
ii fwupd 1.5.11-0ubuntu1~20.04.2
            amd64 Firmware update daemon
ii fwupd-signed
 1.27.1ubuntu5+1.5.11-0ubuntu1~20.04.2 amd64 Linux Firmware Updater
EFI signed binary
ii libfwupd2:amd64 1.5.11-0ubuntu1~20.04.2
            amd64 Firmware update daemon library
ii libfwupdplugin1:amd64 1.5.11-0ubuntu1~20.04.2
            amd64 Firmware update daemon plugin library
ii linux-headers-5.11.0-40-generic 5.11.0-40.44~20.04.2
             amd64 Linux kernel headers for version 5.11.0 on 64 bit
x86 SMP
ii linux-headers-5.11.0-41-generic 5.11.0-41.45~20.04.1
             amd64 Linux kernel headers for version 5.11.0 on 64 bit
x86 SMP
ii linux-hwe-5.11-headers-5.11.0-40 5.11.0-40.44~20.04.2
             all Header files related to Linux kernel version
5.11.0
ii linux-hwe-5.11-headers-5.11.0-41 5.11.0-41.45~20.04.1
             all Header files related to Linux kernel version
5.11.0
rc linux-image-5.11.0-25-generic 5.11.0-25.27~20.04.1
             amd64 Signed kernel image generic
rc linux-image-5.11.0-27-generic 5.11.0-27.29~20.04.1
             amd64 Signed kernel image generic
rc linux-image-5.11.0-34-generic 5.11.0-34.36~20.04.1
             amd64 Signed kernel image generic
rc linux-image-5.11.0-36-generic 5.11.0-36.40~20.04.1
             amd64 Signed kernel image generic
rc linux-image-5.11.0-37-generic 5.11.0-37.41~20.04.2
             amd64 Signed kernel image generic
rc linux-image-5.11.0-38-generic 5.11.0-38.42~20.04.1
             amd64 Signed kernel image generic
ii linux-image-5.11.0-40-generic 5.11.0-40.44~20.04.2
             amd64 Signed kernel image generic
rc linux-image-5.11.0-41-generic 5.11.0-41.45~20.04.1
             amd64 Signed kernel image generic
ii linux-image-unsigned-5.11.0-41-generic 5.11.0-41.45~20.04.1
             amd64 Linux kernel image for version 5.11.0 on 64 bit
x86 SMP
rc linux-modules-5.11.0-25-generic 5.11.0-25.27~20.04.1
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
rc linux-modules-5.11.0-27-generic 5.11.0-27.29~20.04.1
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
rc linux-modules-5.11.0-34-generic 5.11.0-34.36~20.04.1
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
rc linux-modules-5.11.0-36-generic 5.11.0-36.40~20.04.1
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
rc linux-modules-5.11.0-37-generic 5.11.0-37.41~20.04.2
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
rc linux-modules-5.11.0-38-generic 5.11.0-38.42~20.04.1
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
ii linux-modules-5.11.0-40-generic 5.11.0-40.44~20.04.2
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
ii linux-modules-5.11.0-41-generic 5.11.0-41.45~20.04.1
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
rc linux-modules-extra-5.11.0-25-generic 5.11.0-25.27~20.04.1
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
rc linux-modules-extra-5.11.0-27-generic 5.11.0-27.29~20.04.1
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
rc linux-modules-extra-5.11.0-34-generic 5.11.0-34.36~20.04.1
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
rc linux-modules-extra-5.11.0-36-generic 5.11.0-36.40~20.04.1
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
rc linux-modules-extra-5.11.0-37-generic 5.11.0-37.41~20.04.2
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
rc linux-modules-extra-5.11.0-38-generic 5.11.0-38.42~20.04.1
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
ii linux-modules-extra-5.11.0-40-generic 5.11.0-40.44~20.04.2
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP
rc linux-modules-extra-5.11.0-41-generic 5.11.0-41.45~20.04.1
             amd64 Linux kernel extra modules for version 5.11.0 on
64 bit x86 SMP

On Wed, Dec 22, 2021 at 4:17 PM Manfred Hampl <
<email address hidden>> wrote:

> Your question #699972 on alsa-driver in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/699972
>
> Status: Open => Needs information
>
> Manfred Hampl requested more information:
> You are missing a driver. Either the package is missing, or it has not
> been loaded.
>
> What is the output of the command
>
> dpkg -l | grep 5.11.0
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/alsa-driver/+question/699972
>
> You received this question notification because you asked the question.
>

Revision history for this message
Manfred Hampl (m-hampl) said : 		#3

You are running the 5.11.0-41-generic kernel, but the linux-modules-extra-5.11.0-41-generic package that contains the sound driver modules has been uninstalled. Why?

I suggest the command

sudo apt install linux-modules-extra-5.11.0-41-generic

Can you help with this problem?

Provide an answer of your own, or ask Craig Bourne for more information if necessary.

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