Ubuntu
alsa-driver package

No sound, solutions with alsamixer, pulseaudio didn't help. Help.ubuntu reccomends sending here an output of diagnostic command

Asked by Georgy Sazonov

sazonov@sazonov-Vivobook-ASUSLaptop-X7600PC-N7600PC:~$ wget -O alsa-info.sh http://www.alsa-project.org/alsa-info.sh && chmod +x ./alsa-info.sh && ./alsa-info.sh
--2022-08-01 14:37:46-- http://www.alsa-project.org/alsa-info.sh
Resolving www.alsa-project.org (www.alsa-project.org)... 207.180.221.201
Connecting to www.alsa-project.org (www.alsa-project.org)|207.180.221.201|:80... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://www.alsa-project.org/alsa-info.sh [following]
--2022-08-01 14:37:47-- https://www.alsa-project.org/alsa-info.sh
Connecting to www.alsa-project.org (www.alsa-project.org)|207.180.221.201|:443... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh [following]
--2022-08-01 14:37:47-- https://git.alsa-project.org/?p=alsa-utils.git;a=blob_plain;f=alsa-info/alsa-info.sh
Resolving git.alsa-project.org (git.alsa-project.org)... 207.180.221.201
Connecting to git.alsa-project.org (git.alsa-project.org)|207.180.221.201|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [application/x-sh]
Saving to: ‘alsa-info.sh’

alsa-info.sh [ <=> ] 28,14K --.-KB/s in 0,002s

2022-08-01 14:37:47 (16,2 MB/s) - ‘alsa-info.sh’ saved [28816]

ALSA Information Script v 0.5.1
--------------------------------

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

  dmesg
  lspci
  aplay
  amixer
  alsactl
  rpm, dpkg
  /proc/asound/
  /sys/class/sound/
  ~/.asoundrc (etc.)

See './alsa-info.sh --help' for command line options.

dmesg: read kernel buffer failed: Operation not permitted
Automatically upload ALSA information to www.alsa-project.org? [y/N] : N

Your ALSA information is in /tmp/alsa-info.txt.WY1RlTqpn1

sazonov@sazonov-Vivobook-ASUSLaptop-X7600PC-N7600PC:~$ bash alsa-info.sh --stdout
dmesg: read kernel buffer failed: Operation not permitted
upload=true&script=true&cardinfo=
!!################################
!!ALSA Information Script v 0.5.1
!!################################

!!Script ran on: Mon Aug 1 11:45:08 UTC 2022

!!Linux Distribution
!!------------------

Ubuntu 22.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 22.04.1 LTS" PRETTY_NAME="Ubuntu 22.04.1 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=jammy

!!DMI Information
!!---------------

Manufacturer: ASUSTeK COMPUTER INC.
Product Name: Vivobook_ASUSLaptop X7600PC_N7600PC
Product Version: 1.0
Firmware Version: X7600PC.300
System SKU:
Board Vendor: ASUSTeK COMPUTER INC.
Board Name: X7600PC

!!ACPI Device Status Information
!!---------------

/sys/bus/acpi/devices/ACPI000C:00/status 15
/sys/bus/acpi/devices/ACPI000E:00/status 15
/sys/bus/acpi/devices/ASUE1A01:00/status 15
/sys/bus/acpi/devices/ASUS2018:00/status 15
/sys/bus/acpi/devices/ASUS2020:00/status 15
/sys/bus/acpi/devices/ATK3001:00/status 15
/sys/bus/acpi/devices/INT33A1:00/status 15
/sys/bus/acpi/devices/INT3400:00/status 15
/sys/bus/acpi/devices/INT3403:00/status 15
/sys/bus/acpi/devices/INT3403:01/status 15
/sys/bus/acpi/devices/INT3403:02/status 15
/sys/bus/acpi/devices/INT3403:03/status 15
/sys/bus/acpi/devices/INT34C5:00/status 15
/sys/bus/acpi/devices/INT3F0D:00/status 15
/sys/bus/acpi/devices/LNXPOWER:00/status 1
/sys/bus/acpi/devices/LNXPOWER:01/status 1
/sys/bus/acpi/devices/LNXPOWER:02/status 1
/sys/bus/acpi/devices/LNXPOWER:03/status 1
/sys/bus/acpi/devices/LNXPOWER:04/status 1
/sys/bus/acpi/devices/LNXPOWER:06/status 1
/sys/bus/acpi/devices/LNXPOWER:07/status 1
/sys/bus/acpi/devices/LNXPOWER:08/status 1
/sys/bus/acpi/devices/LNXPOWER:09/status 1
/sys/bus/acpi/devices/LNXPOWER:0a/status 1
/sys/bus/acpi/devices/LNXPOWER:0b/status 1
/sys/bus/acpi/devices/LNXPOWER:0c/status 1
/sys/bus/acpi/devices/LNXPOWER:0d/status 1
/sys/bus/acpi/devices/LNXPOWER:0e/status 1
/sys/bus/acpi/devices/LNXPOWER:0f/status 1
/sys/bus/acpi/devices/LNXPOWER:10/status 1
/sys/bus/acpi/devices/LNXPOWER:11/status 1
/sys/bus/acpi/devices/LNXPOWER:13/status 1
/sys/bus/acpi/devices/MSFT0101:00/status 15
/sys/bus/acpi/devices/NVDA0820:00/status 15
/sys/bus/acpi/devices/PNP0103:00/status 15
/sys/bus/acpi/devices/PNP0C02:02/status 11
/sys/bus/acpi/devices/PNP0C02:04/status 11
/sys/bus/acpi/devices/PNP0C02:05/status 11
/sys/bus/acpi/devices/PNP0C0A:03/status 31
/sys/bus/acpi/devices/PNP0C0C:00/status 15
/sys/bus/acpi/devices/PNP0C0F:00/status 9
/sys/bus/acpi/devices/PNP0C0F:01/status 9
/sys/bus/acpi/devices/PNP0C0F:02/status 9
/sys/bus/acpi/devices/PNP0C0F:03/status 9
/sys/bus/acpi/devices/PNP0C0F:04/status 9
/sys/bus/acpi/devices/PNP0C0F:05/status 9
/sys/bus/acpi/devices/PNP0C0F:06/status 9
/sys/bus/acpi/devices/PNP0C0F:07/status 9
/sys/bus/acpi/devices/PRP00001:00/status 11
/sys/bus/acpi/devices/PRP00001:01/status 11
/sys/bus/acpi/devices/USBC000:00/status 15
/sys/bus/acpi/devices/device:06/status 15
/sys/bus/acpi/devices/device:49/status 15
/sys/bus/acpi/devices/device:94/status 15
/sys/bus/acpi/devices/device:95/status 15
/sys/bus/acpi/devices/device:96/status 15
/sys/bus/acpi/devices/device:98/status 15
/sys/bus/acpi/devices/device:99/status 15
/sys/bus/acpi/devices/device:9a/status 15
/sys/bus/acpi/devices/device:ca/status 15
/sys/bus/acpi/devices/device:d1/status 15
/sys/bus/acpi/devices/device:d3/status 15

!!Kernel Information
!!------------------

Kernel release: 5.15.0-43-generic
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: k5.15.0-43-generic
Library version: 1.2.6.1
Utilities version: 1.2.6

!!Loaded ALSA modules
!!-------------------

snd_hda_intel (card 0)

!!Sound Servers on this system
!!----------------------------

PipeWire:
      Installed - Yes (/usr/bin/pipewire)
      Running - Yes

Pulseaudio:
      Installed - Yes (/usr/bin/pulseaudio)
      Running - Yes

!!Soundcards recognised by ALSA
!!-----------------------------

 0 [PCH ]: HDA-Intel - HDA Intel PCH
                      HDA Intel PCH at 0x612f288000 irq 195

!!PCI Soundcards installed in the system
!!--------------------------------------

0000:00:1f.3 Audio device [0403]: Intel Corporation Tiger Lake-LP Smart Sound Technology Audio Controller [8086:a0c8] (rev 20) (prog-if 80)
 Subsystem: ASUSTeK Computer Inc. Tiger Lake-LP Smart Sound Technology Audio Controller [1043:1a42]

!!Modprobe options (Sound related)
!!--------------------------------

snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
snd_hda_intel: model=generic

!!Loaded sound module options
!!---------------------------

!!Module: snd_hda_intel
 align_buffer_size : -1
 bdl_pos_adj : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N
 dmic_detect : Y
 enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y
 enable_msi : -1
 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 model : generic,(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null)
 pm_blacklist : Y
 position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 power_save : 1
 power_save_controller : Y
 probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1
 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
 single_cmd : -1
 snoop : -1

!!Sysfs card info
!!---------------

!!Card: /sys/class/sound/card0
Driver: /sys/bus/pci/drivers/snd_hda_intel
Tree:
 /sys/class/sound/card0
 |-- controlC0
 | |-- dev
 | |-- device -> ../../card0
 | |-- power
 | |-- subsystem -> ../../../../../../class/sound
 | `-- uevent
 |-- device -> ../../../0000:00:1f.3
 |-- hwC0D0
 | |-- afg
 | |-- chip_name
 | |-- clear
 | |-- dev
 | |-- device -> ../../card0
 | |-- driver_pin_configs
 | |-- hints
 | |-- init_pin_configs
 | |-- init_verbs
 | |-- mfg
 | |-- modelname
 | |-- power
 | |-- power_off_acct
 | |-- power_on_acct
 | |-- reconfig
 | |-- revision_id
 | |-- subsystem -> ../../../../../../class/sound
 | |-- subsystem_id
 | |-- uevent
 | |-- user_pin_configs
 | |-- vendor_id
 | `-- vendor_name
 |-- hwC0D2
 | |-- afg
 | |-- chip_name
 | |-- clear
 | |-- dev
 | |-- device -> ../../card0
 | |-- driver_pin_configs
 | |-- hints
 | |-- init_pin_configs
 | |-- init_verbs
 | |-- mfg
 | |-- modelname
 | |-- power
 | |-- power_off_acct
 | |-- power_on_acct
 | |-- reconfig
 | |-- revision_id
 | |-- subsystem -> ../../../../../../class/sound
 | |-- subsystem_id
 | |-- uevent
 | |-- user_pin_configs
 | |-- vendor_id
 | `-- vendor_name
 |-- id
 |-- input11
 | |-- capabilities
 | |-- device -> ../../card0
 | |-- event9
 | |-- id
 | |-- inhibited
 | |-- modalias
 | |-- name
 | |-- phys
 | |-- power
 | |-- properties
 | |-- subsystem -> ../../../../../../class/input
 | |-- uevent
 | `-- uniq
 |-- input12
 | |-- capabilities
 | |-- device -> ../../card0
 | |-- event10
 | |-- id
 | |-- inhibited
 | |-- modalias
 | |-- name
 | |-- phys
 | |-- power
 | |-- properties
 | |-- subsystem -> ../../../../../../class/input
 | |-- uevent
 | `-- uniq
 |-- number
 |-- pcmC0D0c
 | |-- dev
 | |-- device -> ../../card0
 | |-- pcm_class
 | |-- power
 | |-- subsystem -> ../../../../../../class/sound
 | `-- uevent
 |-- pcmC0D0p
 | |-- dev
 | |-- device -> ../../card0
 | |-- pcm_class
 | |-- power
 | |-- subsystem -> ../../../../../../class/sound
 | `-- uevent
 |-- pcmC0D3p
 | |-- dev
 | |-- device -> ../../card0
 | |-- pcm_class
 | |-- power
 | |-- subsystem -> ../../../../../../class/sound
 | `-- uevent
 |-- power
 | |-- async
 | |-- autosuspend_delay_ms
 | |-- control
 | |-- runtime_active_kids
 | |-- runtime_active_time
 | |-- runtime_enabled
 | |-- runtime_status
 | |-- runtime_suspended_time
 | `-- runtime_usage
 |-- subsystem -> ../../../../../class/sound
 `-- uevent

!!HDA-Intel Codec information
!!---------------------------
--startcollapse--

Codec: Realtek Generic
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x10ec0294
Subsystem Id: 0x10431a42
Revision Id: 0x100004
No Modem Function Group found
Default PCM:
N/A
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power: setting=UNKNOWN, actual=UNKNOWN, Error, Clock-stop-OK, Setting-reset
Invalid AFG subtree
Codec: Intel Generic
Address: 2
AFG Function Id: 0x1 (unsol 0)
Vendor Id: 0x80862812
Subsystem Id: 0x80860101
Revision Id: 0x100000
No Modem Function Group found
Default PCM:
N/A
Default Amp-In caps: N/A
Default Amp-Out caps: N/A
State of AFG node 0x01:
  Power: setting=UNKNOWN, actual=UNKNOWN, Error, Clock-stop-OK, Setting-reset
Invalid AFG subtree
--endcollapse--

!!ALSA Device nodes
!!-----------------

crw-rw----+ 1 root audio 116, 7 Aug 1 14:27 /dev/snd/controlC0
crw-rw----+ 1 root audio 116, 5 Aug 1 14:27 /dev/snd/hwC0D0
crw-rw----+ 1 root audio 116, 6 Aug 1 14:27 /dev/snd/hwC0D2
crw-rw----+ 1 root audio 116, 3 Aug 1 14:33 /dev/snd/pcmC0D0c
crw-rw----+ 1 root audio 116, 2 Aug 1 14:44 /dev/snd/pcmC0D0p
crw-rw----+ 1 root audio 116, 4 Aug 1 14:28 /dev/snd/pcmC0D3p
crw-rw----+ 1 root audio 116, 1 Aug 1 14:27 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Aug 1 14:27 /dev/snd/timer

/dev/snd/by-path:
total 0
drwxr-xr-x 2 root root 60 Aug 1 14:27 .
drwxr-xr-x 3 root root 220 Aug 1 14:27 ..
lrwxrwxrwx 1 root root 12 Aug 1 14:27 pci-0000:00:1f.3 -> ../controlC0

!!Aplay/Arecord output
!!--------------------

APLAY

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: Generic Analog [Generic Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: Generic Digital [Generic Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

ARECORD

**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: Generic Analog [Generic Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

!!Amixer output
!!-------------

!!-------Mixer controls for card PCH

Card sysdefault:0 'PCH'/'HDA Intel PCH at 0x612f288000 irq 195'
  Mixer name : 'Realtek Generic'
  Components : 'HDA:10ec0294,10431a42,00100004 HDA:80862812,80860101,00100000'
  Controls : 22
  Simple ctrls : 8
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 68 [78%] [-14.25dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [off]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [off]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 254 [100%] [-0.20dB]
  Front Right: Playback 254 [100%] [-0.20dB]
Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 39 [62%] [12.00dB] [on]
  Front Right: Capture 39 [62%] [12.00dB] [on]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'

!!Alsactl output
!!--------------

--startcollapse--
state.PCH {
 control.1 {
  iface MIXER
  name 'Headphone Playback Volume'
  value.0 87
  value.1 87
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.2 {
  iface MIXER
  name 'Headphone Playback Switch'
  value.0 true
  value.1 false
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.3 {
  iface MIXER
  name 'Speaker Playback Volume'
  value.0 87
  value.1 87
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.4 {
  iface MIXER
  name 'Speaker Playback Switch'
  value.0 false
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.5 {
  iface MIXER
  name 'Auto-Mute Mode'
  value Disabled
  comment {
   access 'read write'
   type ENUMERATED
   count 1
   item.0 Disabled
   item.1 Enabled
  }
 }
 control.6 {
  iface MIXER
  name 'Capture Volume'
  value.0 39
  value.1 39
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 63'
   dbmin -1725
   dbmax 3000
   dbvalue.0 1200
   dbvalue.1 1200
  }
 }
 control.7 {
  iface MIXER
  name 'Capture Switch'
  value.0 true
  value.1 true
  comment {
   access 'read write'
   type BOOLEAN
   count 2
  }
 }
 control.8 {
  iface MIXER
  name 'Mic Boost Volume'
  value.0 0
  value.1 0
  comment {
   access 'read write'
   type INTEGER
   count 2
   range '0 - 3'
   dbmin 0
   dbmax 3000
   dbvalue.0 0
   dbvalue.1 0
  }
 }
 control.9 {
  iface MIXER
  name 'Master Playback Volume'
  value 68
  comment {
   access 'read write'
   type INTEGER
   count 1
   range '0 - 87'
   dbmin -6525
   dbmax 0
   dbvalue.0 -1425
  }
 }
 control.10 {
  iface MIXER
  name 'Master Playback Switch'
  value true
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.11 {
  iface CARD
  name 'Mic Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.12 {
  iface CARD
  name 'Headphone Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.13 {
  iface CARD
  name 'Speaker Phantom Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.14 {
  iface PCM
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.15 {
  iface PCM
  name 'Capture Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.16 {
  iface MIXER
  name 'IEC958 Playback Con Mask'
  value '0fff000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.17 {
  iface MIXER
  name 'IEC958 Playback Pro Mask'
  value '0f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access read
   type IEC958
   count 1
  }
 }
 control.18 {
  iface MIXER
  name 'IEC958 Playback Default'
  value '0400000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000'
  comment {
   access 'read write'
   type IEC958
   count 1
  }
 }
 control.19 {
  iface MIXER
  name 'IEC958 Playback Switch'
  value false
  comment {
   access 'read write'
   type BOOLEAN
   count 1
  }
 }
 control.20 {
  iface CARD
  name 'HDMI Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }
 control.21 {
  iface PCM
  device 3
  name 'Playback Channel Map'
  value.0 0
  value.1 0
  comment {
   access read
   type INTEGER
   count 2
   range '0 - 36'
  }
 }
 control.22 {
  iface MIXER
  name 'PCM Playback Volume'
  value.0 254
  value.1 254
  comment {
   access 'read write user'
   type INTEGER
   count 2
   range '0 - 255'
   tlv '0000000100000008ffffec1400000014'
   dbmin -5100
   dbmax 0
   dbvalue.0 -20
   dbvalue.1 -20
  }
 }
}
--endcollapse--

!!All Loaded Modules
!!------------------

ac97_bus
acpi_pad
acpi_tad
acpi_thermal_rel
aesni_intel
af_alg
algif_hash
algif_skcipher
asus_nb_wmi
asus_wmi
autofs4
bluetooth
bnep
btbcm
btintel
btrtl
btusb
ccm
cec
cfg80211
cmac
coretemp
crc32_pclmul
crct10dif_pclmul
cryptd
crypto_simd
drm
drm_kms_helper
ecc
ecdh_generic
efi_pstore
fb_sys_fops
ghash_clmulni_intel
hid
hid_generic
hid_multitouch
i2c_algo_bit
i2c_hid
i2c_hid_acpi
i2c_i801
i2c_smbus
i915
idma64
igen6_edac
input_leds
int3400_thermal
int3403_thermal
int340x_thermal_zone
intel_cstate
intel_lpss
intel_lpss_pci
intel_pmt
intel_powerclamp
intel_rapl_common
intel_rapl_msr
intel_soc_dts_iosf
intel_tcc_cooling
ip_tables
ipmi_devintf
ipmi_msghandler
iwlmvm
iwlwifi
joydev
kvm
kvm_intel
ledtrig_audio
libarc4
lp
mac80211
mac_hid
mc
mei
mei_hdcp
mei_me
memstick
mfd_aaeon
msr
mtd
nls_iso8859_1
nvidia
nvidia_drm
nvidia_modeset
nvidia_uvm
nvme
nvme_core
parport
parport_pc
pinctrl_tigerlake
platform_profile
pmt_class
pmt_telemetry
ppdev
processor_thermal_device
processor_thermal_device_pci_legacy
processor_thermal_mbox
processor_thermal_rapl
processor_thermal_rfim
pstore_blk
pstore_zone
ramoops
rc_core
reed_solomon
rfcomm
rtsx_usb
rtsx_usb_ms
rtsx_usb_sdmmc
sch_fq_codel
serio_raw
snd
snd_compress
snd_hda_codec
snd_hda_codec_generic
snd_hda_codec_hdmi
snd_hda_codec_realtek
snd_hda_core
snd_hda_ext_core
snd_hda_intel
snd_hwdep
snd_intel_dspcfg
snd_intel_sdw_acpi
snd_pcm
snd_pcm_dmaengine
snd_rawmidi
snd_seq
snd_seq_device
snd_seq_midi
snd_seq_midi_event
snd_soc_acpi
snd_soc_acpi_intel_match
snd_soc_core
snd_soc_hdac_hda
snd_sof
snd_sof_intel_hda
snd_sof_intel_hda_common
snd_sof_pci
snd_sof_pci_intel_tgl
snd_sof_xtensa_dsp
snd_timer
soundcore
soundwire_bus
soundwire_cadence
soundwire_generic_allocation
soundwire_intel
sparse_keymap
syscopyarea
sysfillrect
sysimgblt
thunderbolt
ttm
typec
typec_ucsi
ucsi_acpi
usbhid
uvcvideo
video
videobuf2_common
videobuf2_memops
videobuf2_v4l2
videobuf2_vmalloc
videodev
vmd
wmi
wmi_bmof
x86_pkg_temp_thermal
x_tables
xhci_pci
xhci_pci_renesas

!!Sysfs Files
!!-----------

/sys/class/sound/hwC0D0/init_pin_configs:
0x12 0x90a60130
0x13 0x40000000
0x14 0x90170110
0x15 0x411111f0
0x16 0x411111f0
0x17 0x411111f0
0x18 0x411111f0
0x19 0x411111f0
0x1a 0x411111f0
0x1b 0x411111f0
0x1d 0x40661a2d
0x1e 0x411111f0
0x1f 0x411111f0
0x21 0x03211020

/sys/class/sound/hwC0D0/driver_pin_configs:

/sys/class/sound/hwC0D0/user_pin_configs:

/sys/class/sound/hwC0D0/init_verbs:

/sys/class/sound/hwC0D0/hints:

/sys/class/sound/hwC0D2/init_pin_configs:
0x04 0x18560010

/sys/class/sound/hwC0D2/driver_pin_configs:

/sys/class/sound/hwC0D2/user_pin_configs:

/sys/class/sound/hwC0D2/init_verbs:

/sys/class/sound/hwC0D2/hints:

!!ALSA/HDA dmesg
!!--------------

!!Packages installed
!!--------------------

ii alsa-topology-conf 1.2.5.1-2 all ALSA topology configuration files
ii alsa-ucm-conf 1.2.6.3-1ubuntu1 all ALSA Use Case Manager configuration files
ii alsa-utils 1.2.6-1ubuntu1 amd64 Utilities for configuring and using ALSA

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu alsa-driver Edit question
Assignee:
No assignee Edit question
Solved by:
Georgy Sazonov
Solved:
Last query:
Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

Do you get sound in headphones?
If you install and use pavucontrol, does it help?

Revision history for this message
Georgy Sazonov (jeratt) said : 		#2

I don't have sound both with and without headphones. I installed pavucontrol but it didn't help
Also pavucontrol and standart audio mixer show me detection of audio (mixers are moving forward and backward as if I could hear the sound)
I don't know whether it is usefull but I have dual-boot Windows 11 and Ubuntu and with Windows I have the sound

Revision history for this message
Georgy Sazonov (jeratt) said : 		#3

After re-trying solutions that I've tried previously, these commands helped solve the problem:

sudo apt-get remove --purge alsa-base pulseaudio

sudo apt-get install alsa-base pulseaudio

sudo alsa force-reload