Sound devices (input, output) no longer recognized after update
I'm running Ubuntu 23.04, and have had sound up until recent updates.
I have external speakers plugged in to the back of my desktop, to the on-board speaker out (light green) port.
When I open up the settings panel, the only output device listed is "Dummy Output", and no input devices are listed, though I have a USB mic plugged in.
I've run an alsa-info.sh diagnostic, which follows:
====
upload=
!!#####
!!ALSA Information Script v 0.5.3
!!#####
!!Script ran on: Fri Jun 23 23:02:26 UTC 2023
!!Linux Distribution
!!-----
Ubuntu 23.04 \n \l DISTRIB_ID=Ubuntu DISTRIB_
!!DMI Information
!!---------------
Manufacturer: System76, Inc.
Product Name: Leopard Extreme
Product Version: leox5
Firmware Version: 1004
System SKU: All
Board Vendor: System76, Inc.
Board Name: Desktop
!!ACPI Device Status Information
!!---------------
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
/sys/bus/
!!Kernel Information
!!-----
Kernel release: #7-Ubuntu SMP Mon Jun 12 07:10:41 UTC 2023
Operating System: GNU/Linux
Architecture: x86_64
Processor: x86_64
SMP Enabled: Yes
!!ALSA Version
!!------------
Driver version: k6.2.0-1007-gcp
Library version: 1.2.8
Utilities version: 1.2.8
!!Loaded ALSA modules
!!-----
!!Sound Servers on this system
!!-----
PipeWire:
Installed - Yes (/usr/bin/pipewire)
Running - Yes
Pulseaudio:
Installed - Yes (/usr/bin/
Running - No
!!Soundcards recognised by ALSA
!!-----
--- no soundcards ---
!!PCI Soundcards installed in the system
!!-----
00:1b.0 Audio device [0403]: Intel Corporation C610/X99 series chipset HD Audio Controller [8086:8d20] (rev 05)
Subsystem: ASUSTeK Computer Inc. C610/X99 series chipset HD Audio Controller [1043:8637]
01:00.1 Audio device [0403]: NVIDIA Corporation GA106 High Definition Audio Controller [10de:228e] (rev a1)
Subsystem: Gigabyte Technology Co., Ltd GA106 High Definition Audio Controller [1458:4072]
!!Modprobe options (Sound related)
!!-----
snd_pcsp: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_atiixp_modem: index=-2
snd_intel8x0m: index=-2
snd_via82xx_modem: index=-2
snd_usb_audio: index=-2
snd_usb_caiaq: index=-2
snd_usb_ua101: index=-2
snd_usb_us122l: index=-2
snd_usb_usx2y: index=-2
snd_cmipci: mpu_port=0x330 fm_port=0x388
snd_pcsp: index=-2
snd_usb_audio: index=-2
!!Loaded sound module options
!!-----
!!Sysfs card info
!!---------------
!!Card: /sys/class/
Driver:
Tree:
/sys/class/
!!ALSA Device nodes
!!-----------------
crw-rw----+ 1 root audio 116, 1 Jun 23 16:01 /dev/snd/seq
crw-rw----+ 1 root audio 116, 33 Jun 23 16:01 /dev/snd/timer
!!Aplay/Arecord output
!!-----
APLAY
aplay: device_list:274: no soundcards found...
ARECORD
arecord: device_list:274: no soundcards found...
!!Amixer output
!!-------------
!!Alsactl output
!!--------------
--startcollapse--
--endcollapse--
!!All Loaded Modules
!!-----
aesni_intel
ahci
autofs4
binfmt_misc
br_netfilter
bridge
crc32_pclmul
crct10dif_pclmul
cryptd
crypto_simd
cuse
dm_log
dm_mirror
dm_region_hash
drm
drm_kms_helper
e1000e
efi_pstore
ghash_clmulni_intel
hid
hid_generic
input_leds
ip_tables
irqbypass
joydev
kvm
kvm_intel
libahci
llc
lp
msr
nf_nat
nf_tables
nft_chain_nat
nft_compat
nvidia
nvidia_drm
nvidia_modeset
nvidia_uvm
overlay
parport
parport_pc
polyval_clmulni
polyval_generic
ppdev
sha512_ssse3
snd
snd_hrtimer
snd_rawmidi
snd_seq
snd_seq_device
snd_seq_dummy
snd_seq_midi
snd_seq_midi_event
snd_timer
soundcore
stp
syscopyarea
sysfillrect
sysimgblt
usbhid
vboxdrv
vboxnetadp
vboxnetflt
video
wmi
x_tables
xfrm_algo
xfrm_user
xhci_pci
xhci_pci_renesas
xt_MASQUERADE
xt_addrtype
xt_conntrack
!!ALSA/HDA dmesg
!!--------------
!!Packages installed
!!-----
ii alsa-topology-conf 1.2.5.1-2 all ALSA topology configuration files
ii alsa-ucm-conf 1.2.6.3-1ubuntu9 all ALSA Use Case Manager configuration files
ii alsa-utils 1.2.8-1ubuntu1 amd64 Utilities for configuring and using ALSA
====
It looks like the on-board sound device is recognized as a device, but not recognized by ALSA?
If I try to run alsamixer, it errors out, saying:
ALSA lib confmisc.
When I was doing the recent updates, my machine became unbootable, and I'm delighted that the machine is almost back to normal - just something seems to have got broken along the way with sound.
-Dave
Question information
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- Solved by:
- Dave LeCompte
- Solved:
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Revision history for this message
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#1 |
Do you have the latest BIOS? This may help
https:/
Revision history for this message
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#2 |
I've gone through that page to update my firmware, and no firmware updates are available through the firmware manager app nor from the gnome firmware tool.
Additionally, I've booted my system from a USB Ubuntu 23.04 rescue drive, and the sound is working fine there, which suggests to me that it's not a BIOS issue (or a hardware issue).
I also asked System76 for suggestions - if it is a firmware issue, they may be able to give me more specific instructions.
Revision history for this message
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#3 |
What output do you receive for the commands
sudo dmesg | grep -C1 -E 'ALSA|HDA|
dpkg -l | grep ' linux-'
Revision history for this message
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#4 |
$ sudo dmesg | grep -C1 -E 'ALSA|HDA|
[ 117.107683] show_signal_msg: 2 callbacks suppressed
[ 117.107688] timidity[4422]: segfault at 0 ip 00007f0897af3bec sp 00007ffc81b89f00 error 4 in libasound.
[ 117.107703] Code: 41 5e 41 5f e9 55 36 fb ff e8 50 d5 f9 ff 41 57 41 56 49 89 ce 41 55 4d 89 c5 41 54 55 89 d5 53 48 89 f3 48 81 ec 18 05 00 00 <44> 8b 11 48 89 3c 24 64 48 8b 04 25 28 00 00 00 48 89 84 24 08 05
$ dpkg -l | grep ' linux-'
ii linux-base 4.5ubuntu9 all Linux image base package
rc linux-base-sgx 4.5ubuntu9 all Linux image base package for DCAP SGX
ii linux-firmware 20230323.
ii linux-gcp-
ii linux-generic 6.2.0.23.23 amd64 Complete Generic Linux kernel and headers
ii linux-generic-
ii linux-generic-
ii linux-headers-
ii linux-headers-
ii linux-headers-
ii linux-headers-
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rc linux-image-
ii linux-image-generic 6.2.0.23.23 amd64 Generic Linux kernel image
ii linux-image-
ii linux-libc-
rc linux-modules-
rc linux-modules-
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rc linux-modules-
ii linux-modules-
rc linux-modules-
ii linux-objects-
rc linux-objects-
ii linux-objects-
ii linux-signature
ii linux-sound-base 1.0.25+
ii linux-source 6.2.0.23.23 all Linux kernel source with Ubuntu patches
ii linux-source-6.2.0 6.2.0-23.23 all Linux kernel source for version 6.2.0 with Ubuntu patches
ii linux-tools-
ii linux-tools-
ii linux-tools-
ii linux-tools-
ii linux-tools-common 6.2.0-23.23 all Linux kernel version specific tools for version 6.2.0
ii linux-tools-generic 6.2.0.23.23 amd64 Generic Linux kernel tools
Revision history for this message
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#5 |
This seems not to be a Google Cloud system, so why did you install the Google Cloud kernel?
Try
sudo apt install linux-modules-
Remark: you should do a clean-up action and purge all packages in "rc" status,
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#6 |
Wow, I have no idea how or why I was running a Google Cloud kernel.
I rolled back to the latest generic kernel, and my sound is working fine.
Thanks for finding the solution.