Stopped working completley

Asked by pooky2483

I can select a file or folder and then select what I want the file(s) converting to but it just does nothing after.
I've tried sudo apt-get --purge remove arista and then reinstalling it from Ubuntu Software Centre and the problem is still there.
Is there any way I can submit a diagnostic log file or something?

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Ubuntu arista Edit question
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actionparsnip (andrew-woodhead666) said :
#1

What is the output of:

lsb_release -a; uname -a; apt-cache policy arista

Thanks

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pooky2483 (ponchorat1968) said :
#2

lsb_release -a; uname -a; apt-cache policy arista
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 12.04.1 LTS
Release: 12.04
Codename: precise
Linux pooky2483-ubuntu12 3.2.0-35-generic #55-Ubuntu SMP Wed Dec 5 17:42:16 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux
arista:
  Installed: 0.9.7-3ubuntu1
  Candidate: 0.9.7-3ubuntu1
  Version table:
 *** 0.9.7-3ubuntu1 0
        500 http://gb.archive.ubuntu.com/ubuntu/ precise/universe amd64 Packages
        100 /var/lib/dpkg/status

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pooky2483 (ponchorat1968) said :
#3

I have now found that it is converting files again but when I select a folder containing ONLY 'MKV' files it converts the first one and then stops.
.MKV
VIDEO
Dimensions ... 704*536
Codec ... H264
Framerate .. 24FPS
Bitrate .. 28Kbps

AUDIO
Codec .. Dolby Digital (AC-3)
Channels .. Stereo
Sample Rate .. 48000Hz
Bitrate .. 192Kbps

It's also refusing to convert .MP4
VIDEO
Dimensions ... 0 x 0
Codec ... H.264/AVC
Framerate .. N/A
Bitrate .. 500Kbps

AUDIO
Codec .. MPEG-4 AAC
Channels .. Stereo
Sample Rate .. 44100Hz
Bitrate .. 122Kbps

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pooky2483 (ponchorat1968) said :
#4

Now it's failing to convert single files, it seems that after trying to convert .MKV's and MP4's which fail, it will not convert ANY file again. This is VERY confusing!

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actionparsnip (andrew-woodhead666) said :
#5

sudo apt-get install avconv

You can then use:

avconv -i input.mkv -codec copy output.mp4

Simples.

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actionparsnip (andrew-woodhead666) said :
#6

Can you help with this problem?

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