Ubuntu
ekiga package

Stuck in registration

Asked by Russell Curnutte

Hello, a brand new problem now. Ekiga seems to be stuck in registration. At the bottem it say Resistration of <my address> and just above the keypad it it says ¨Standby¨" and ¨Registered accounts: 0¨. When I dial 500 it says ¨call terminated abnormally¨. Thanks for help.

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Russell Curnutte
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Yannick Defais (sevmek) said : 		#1

Hi,

Open the Edit -> accounts window and check if ekiga.net is registered (you can check the box in front of the account to manualy registered).

Regards,
Yannick

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Russell Curnutte (rmclc14) said : 		#2

Yep, its checked and registered. I do get now that registration has failed.

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Yannick Defais (sevmek) said : 		#3

ok,

Try to login to http://ekiga.net using your login and password to check if they're good. If it is ok, be sure you do not use special chars in your password (letters and numbers will do fine).

Regards,
Yannick

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Russell Curnutte (rmclc14) said : 		#4

Thanks for your help. Login to http://ekiga.net is ok. Standard letters and numbers are being used. I even opened another account which has letters only in both username and password. Stiill no good. In Edit -> Accounts -> Properties -> User, I have tried putting @ekiga.net after my name and without. Still no good. Funny thing is - it did work for quite awhile when I first installed ekiga. I was using Ubuntu dapper then, I have upgraded to Hoary now to see if that helped, but it didnt. aMsn works fine with video, it just dosnt do audio - I wanted both, which ekiga does do I thought. As you can see from my last question (19826: White Pages are empty) I must have been registering then because sip:500 worked. I hadnt done any major installations between it working and not working. I hope this extra information has given you some ideas.

Thankyou,
Russell

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Russell Curnutte (rmclc14) said : 		#5

Wow! I just solved it!

In preferences -> SIP settings, I had my Outbound Proxy set to siproxd, when it should of been empty. I remember now that I did that to try and make the White Pages work - I thought the problem was my router.

Little things make a big difference...

Thanks very much for all your help.

Russell.

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Yannick Defais (sevmek) said : 		#6

Good. You're welcome.

Regards,
Yannick