0: hp-wifi: Wireless LAN soft blocked and hard blocked -> Wireless Network controller [0280]: Broadcom Corporation BCM4311 802.11b/g WLAN [14e4:4311] (rev 02) disabled and not working on Compaq Presario CQ60 Notebook PC in Ubuntu 10.10
Hi,
My laptop has a broadcom bcm 4311 wireless card and none of the available drivers (two) works.
Before i changed to ubuntu 10.10, it worked well with 10.04.
Its not a hardware problem because i changed to another laptop and its working.
Does anybody has a clue on what the problem is?
Will a new kernel solve the situation or is a configuration problem, cause i have no clue...
Thanks in advance.
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- No assignee Edit question
- Solved by:
- Mark Rijckenberg
- Solved:
- Last query:
- Last reply:
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Revision history for this message
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#1 |
Hi,
Please first connect your network card to the wireless router using an ethernet cable (also known as a LAN cable).
In order to gather essential troubleshooting information about your wireless card, please follow this procedure:
Step 1: Open Terminal from "Applications-
Step 2: Please copy-paste the following command from the https:/
Tip: If you have a wheel mouse or 3 button mouse you do not need to type commands into the Terminal. Highlight the command written on the page. Move your cursor anywhere in the Terminal and press the wheel or middle button. Automatic Copy and paste! No spelling mistakes! No Typos! No other errors!
sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
Step 3: Please post results (copy/paste terminal output) on this thread. The troubleshooters here need to see the full Terminal output from running the above command.
Step 4: Please also specify the exact model and make of your PC (if known) on this thread
Regards,
Mark
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Revision history for this message
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#2 |
These are the results that appeared in the terminal after the process including the download of two packages (hwinfo libhd16):
ldconfig deferred processing now taking place
Hardware Lister (lshw) - B.02.14
usage: lshw [-format] [-options ...]
lshw -version
-version print program version (B.02.14)
format can be
-html output hardware tree as HTML
-xml output hardware tree as XML
-short output hardware paths
-businfo output bus information
options can be
-class CLASS only show a certain class of hardware
-C CLASS same as '-class CLASS'
-c CLASS same as '-class CLASS'
-disable TEST disable a test (like pci, isapnp, cpuid, etc. )
-enable TEST enable a test (like pci, isapnp, cpuid, etc. )
-quiet don't display status
-sanitize sanitize output (remove sensitive information like serial numbers, etc.)
-numeric output numeric IDs (for PCI, USB, etc.)
As for the model of the pc is a Compac Presario CQ-60 150EM.
Sorry for the lack of info.
Thanks.
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Revision history for this message
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#3 |
That is not the right output.
The correct Terminal command starts with sudo and ends with restart.
The command you entered, did not end with restart but with lshw or something similar....
Please send us the full output of the following command:
sudo apt-get update; sudo apt-get install hwinfo grep; sudo lshw -C network; rfkill list; sudo iwlist scanning; cat /etc/network/
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Revision history for this message
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#4 |
This is all that shows in the terminal:
root@UltimaWeap
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A ler as listas de pacotes... Pronto
A ler as listas de pacotes... Pronto
A construir árvore de dependências
A ler a informação de estado... Pronto
grep já está na versão mais recente.
hwinfo já está na versão mais recente.
0 pacotes actualizados, 0 pacotes novos instalados, 0 a remover e 0 não actualizados.
Hardware Lister (lshw) - B.02.14
usage: lshw [-format] [-options ...]
lshw -version
-version print program version (B.02.14)
format can be
-html output hardware tree as HTML
-xml output hardware tree as XML
-short output hardware paths
-businfo output bus information
options can be
-class CLASS only show a certain class of hardware
-C CLASS same as '-class CLASS'
-c CLASS same as '-class CLASS'
-disable TEST disable a test (like pci, isapnp, cpuid, etc. )
-enable TEST enable a test (like pci, isapnp, cpuid, etc. )
-quiet don't display status
-sanitize sanitize output (remove sensitive information like serial numbers, etc.)
-numeric output numeric IDs (for PCI, USB, etc.)
root@UltimaWeap
network: comando não encontrado
0: hp-wifi: Wireless LAN
Soft blocked: yes
Hard blocked: yes
1: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
lo Interface doesn't support scanning.
eth0 Interface doesn't support scanning.
wlan0 Interface doesn't support scanning : Network is down
auto lo
iface lo inet loopback
root@UltimaWeap
DISTRIB_ID=Ubuntu
DISTRIB_
DISTRIB_
DISTRIB_
00:00.0 Host bridge [0600]: Intel Corporation Mobile 4 Series Chipset Memory Controller Hub [8086:2a40] (rev 07)
00:01.0 PCI bridge [0604]: Intel Corporation Mobile 4 Series Chipset PCI Express Graphics Port [8086:2a41] (rev 07)
00:1a.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 [8086:2937] (rev 03)
00:1a.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 [8086:2938] (rev 03)
00:1a.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 [8086:2939] (rev 03)
00:1a.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 [8086:293c] (rev 03)
00:1b.0 Audio device [0403]: Intel Corporation 82801I (ICH9 Family) HD Audio Controller [8086:293e] (rev 03)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 [8086:2940] (rev 03)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 [8086:2942] (rev 03)
00:1d.0 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 [8086:2934] (rev 03)
00:1d.1 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 [8086:2935] (rev 03)
00:1d.2 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 [8086:2936] (rev 03)
00:1d.7 USB Controller [0c03]: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 [8086:293a] (rev 03)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev 93)
00:1f.0 ISA bridge [0601]: Intel Corporation ICH9M LPC Interface Controller [8086:2919] (rev 03)
00:1f.2 SATA controller [0106]: Intel Corporation ICH9M/M-E SATA AHCI Controller [8086:2929] (rev 03)
00:1f.3 SMBus [0c05]: Intel Corporation 82801I (ICH9 Family) SMBus Controller [8086:2930] (rev 03)
00:1f.6 Signal processing controller [1180]: Intel Corporation 82801I (ICH9 Family) Thermal Subsystem [8086:2932] (rev 03)
01:00.0 VGA compatible controller [0300]: nVidia Corporation G98 [GeForce 9200M GS] [10de:06e8] (rev a1)
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 02)
03:00.0 Network controller [0280]: Broadcom Corporation BCM4311 802.11b/g WLAN [14e4:4311] (rev 02)
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 04f2:b091 Chicony Electronics Co., Ltd Webcam
Bus 001 Device 002: ID 0bda:0158 Realtek Semiconductor Corp. USB 2.0 multicard reader
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
H/W path Device Class Description
=======
/0 bus 3617
/0/0 memory 1MiB BIOS
/0/13 memory 3GiB System Memory
/0/13/0 memory 2GiB SODIMM DDR2 Synchronous 667 MHz (1
/0/13/1 memory 1GiB SODIMM DDR2 Synchronous 667 MHz (1
/0/1c processor Intel(R) Pentium(R) Dual CPU T3200 @
/0/1c/1d memory 1MiB L2 cache
/0/1c/1f memory 32KiB L1 cache
/0/1c/1.1 processor Logical CPU
/0/1c/1.2 processor Logical CPU
/0/1e memory 32KiB L1 cache
/0/100 bridge Mobile 4 Series Chipset Memory Controll
/0/100/1 bridge Mobile 4 Series Chipset PCI Express Gra
/0/100/1/0 display G98 [GeForce 9200M GS]
/0/100/1a bus 82801I (ICH9 Family) USB UHCI Controlle
/0/100/1a.1 bus 82801I (ICH9 Family) USB UHCI Controlle
/0/100/1a.2 bus 82801I (ICH9 Family) USB UHCI Controlle
/0/100/1a.7 bus 82801I (ICH9 Family) USB2 EHCI Controll
/0/100/1b multimedia 82801I (ICH9 Family) HD Audio Controlle
/0/100/1c bridge 82801I (ICH9 Family) PCI Express Port 1
/0/100/1c/0 eth0 network RTL8101E/RTL8102E PCI Express Fast Ethe
/0/100/1c.1 bridge 82801I (ICH9 Family) PCI Express Port 2
/0/100/1c.1/0 network BCM4311 802.11b/g WLAN
/0/100/1d bus 82801I (ICH9 Family) USB UHCI Controlle
/0/100/1d.1 bus 82801I (ICH9 Family) USB UHCI Controlle
/0/100/1d.2 bus 82801I (ICH9 Family) USB UHCI Controlle
/0/100/1d.7 bus 82801I (ICH9 Family) USB2 EHCI Controll
/0/100/1e bridge 82801 Mobile PCI Bridge
/0/100/1f bridge ICH9M LPC Interface Controller
/0/100/1f.2 scsi1 storage ICH9M/M-E SATA AHCI Controller
/0/100/1f.2/0 /dev/sda disk 250GB TOSHIBA MK2552GS
/0/100/1f.2/0/1 /dev/sda1 volume 232GiB EXT4 volume
/0/100/1f.2/1 /dev/cdrom disk DVD RW AD-7581S
/0/100/1f.3 bus 82801I (ICH9 Family) SMBus Controller
/0/100/1f.6 generic 82801I (ICH9 Family) Thermal Subsystem
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sdb disk SCSI Disk
/1 power OEM_Define4
/2 wlan0 network Wireless interface
Linux UltimaWeapon 2.6.35-23-generic #36-Ubuntu SMP Tue Oct 26 17:03:18 UTC 2010 i686 GNU/Linux
root@UltimaWeap
Utilização: egrep [OPÇÃO]... PADRÃO [FICHEIRO]...
Tente 'egrep --help' para mais informação.
root@UltimaWeap
acx|at76|
root@UltimaWeap
lo no wireless extensions.
eth0 no wireless extensions.
wlan0 IEEE 802.11bg ESSID:off/any
Retry long limit:7 RTS thr:off Fragment thr:off
Power Management:off
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
/etc/modprobe.
usage: sudo -h | -K | -k | -L | -V
usage: sudo -v [-AknS] [-p prompt]
usage: sudo -l[l] [-AknS] [-g groupname|#gid] [-p prompt] [-U username] [-u
usage: sudo [-AbEHknPS] [-C fd] [-g groupname|#gid] [-p prompt] [-u
usage: sudo -e [-AknS] [-C fd] [-g groupname|#gid] [-p prompt] [-u
root@UltimaWeap
> hal.1: read hal dataprocess 3137: arguments to dbus_move_error() were incorrect, assertion "(dest) == NULL || !dbus_error_is_set ((dest))" failed in file dbus-errors.c line 280.
This is normally a bug in some application using the D-Bus library.
libhal.c 3483 : Error unsubscribing to signals, error=The name org.freedesktop.Hal was not provided by any .service files
27: PCI 200.0: 0200 Ethernet controller
[Created at pci.318]
Unique ID: rBUF.0mmppS4sDi0
Parent ID: z8Q3.bFG_Mm9z_D8
SysFS ID: /devices/
SysFS BusID: 0000:02:00.0
Hardware Class: network
Model: "Realtek RTL8101E/RTL8102E PCI Express Fast Ethernet controller"
Vendor: pci 0x10ec "Realtek Semiconductor Co., Ltd."
Device: pci 0x8136 "RTL8101E/RTL8102E PCI Express Fast Ethernet controller"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x360b
Revision: 0x02
Driver: "r8169"
Driver Modules: "r8169"
Device File: eth0
I/O Ports: 0x3000-0x4fff (rw)
Memory Range: 0xd3010000-
Memory Range: 0xd3000000-
Memory Range: 0xd3020000-
IRQ: 43 (24749 events)
HW Address: 00:1d:72:7b:c9:a7
Link detected: yes
Module Alias: "pci:v000010ECd
Driver Info #0:
Driver Status: r8169 is active
Driver Activation Cmd: "modprobe r8169"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #15 (PCI bridge)
28: PCI 300.0: 0282 WLAN controller
[Created at pci.318]
Unique ID: y9sn.wZtoJ4c7zyA
Parent ID: qTvu.d49UKvON2+8
SysFS ID: /devices/
SysFS BusID: 0000:03:00.0
Hardware Class: network
Model: "Hewlett-Packard Company BCM4311 802.11b/g Wireless LAN Controller"
Vendor: pci 0x14e4 "Broadcom"
Device: pci 0x4311 "BCM4311 802.11b/g WLAN"
SubVendor: pci 0x103c "Hewlett-Packard Company"
SubDevice: pci 0x1375 "BCM4311 802.11b/g Wireless LAN Controller"
Revision: 0x02
Driver: "b43-pci-bridge"
Driver Modules: "ssb"
Device File: wlan0
Features: WLAN
Memory Range: 0xd5100000-
IRQ: 17 (no events)
HW Address: 00:1a:73:9f:5f:85
Link detected: yes
WLAN channels: 1 2 3 4 5 6 7 8 9 10 11 12 13 14
WLAN frequencies: 2.412 2.417 2.422 2.427 2.432 2.437 2.442 2.447 2.452 2.457 2.462 2.467 2.472 2.484
WLAN encryption modes: WEP40 WEP104 TKIP CCMP
WLAN authentication modes: open sharedkey wpa-psk wpa-eap
Module Alias: "pci:v000014E4d
Driver Info #0:
Driver Status: ssb is active
Driver Activation Cmd: "modprobe ssb"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #16 (PCI bridge)
Module Size Used by
xt_limit 1394 6
xt_tcpudp 1927 13
ipt_LOG 4490 8
ipt_MASQUERADE 1419 0
xt_DSCP 1657 0
ipt_REJECT 2004 1
nf_conntrack_irc 3348 0
nf_conntrack_ftp 5361 0
xt_state 1014 6
nvidia 9329739 41
binfmt_misc 6599 1
snd_hda_
snd_hda_
ppdev 5556 0
parport_pc 26058 0
snd_hda_intel 22107 2
snd_hda_codec 87552 3 snd_hda_
arc4 1165 2
snd_hwdep 5040 1 snd_hda_codec
snd_pcm 71475 2 snd_hda_
snd_seq_midi 4588 0
b43 168681 0
snd_rawmidi 17783 1 snd_seq_midi
snd_seq_midi_event 6047 1 snd_seq_midi
iptable_nat 3752 0
nf_nat 16289 2 ipt_MASQUERADE,
snd_seq 47174 2 snd_seq_
joydev 8735 0
nf_conntrack_ipv4 10783 9 iptable_nat,nf_nat
snd_timer 19067 2 snd_pcm,snd_seq
snd_seq_device 5744 3 snd_seq_
nf_conntrack 63258 7 ipt_MASQUERADE,
nf_defrag_ipv4 1117 1 nf_conntrack_ipv4
iptable_mangle 1371 0
snd 49006 13 snd_hda_
mac80211 231541 1 b43
iptable_filter 1302 1
soundcore 880 1 snd
ip_tables 10460 3 iptable_
x_tables 15921 11 xt_limit,
video 18712 0
uvcvideo 55847 0
cfg80211 144470 2 b43,mac80211
videodev 43098 1 uvcvideo
v4l1_compat 13359 2 uvcvideo,videodev
hp_wmi 5223 0
snd_page_alloc 7120 2 snd_hda_
intel_agp 26424 0
agpgart 32011 2 nvidia,intel_agp
output 1883 1 video
lp 7342 0
psmouse 59033 0
led_class 2633 1 b43
serio_raw 4022 0
parport 31492 3 ppdev,parport_pc,lp
usb_storage 40172 0
ahci 19013 0
r8169 36489 0
mii 4425 1 r8169
ssb 39288 1 b43
libahci 21667 2 ahci
uvesafb 22649 1
/etc/init.
(in this part of the process, nothing happens.)
restart
restart
^Z
[1]+ Parado cat
root@UltimaWeap
Hope that this helps.
Thanks.
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Revision history for this message
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#5 |
1) The following Terminal output (that you sent us) shows the issue that your wireless card is
having:
"
0: hp-wifi: Wireless LAN
Soft blocked: yes
Hard blocked: yes
1: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
"
So your wireless card is currently disabled by a hardware switch, a
special key combination (Fn-F2, etc...), by incorrect BIOS settings for
wireless, or a combination of these factors...
There might also be a BIOS option that allows you to have the wireless
functionality controlled "By application"
Search for the "by application" option in the BIOS and select it (if
possible)....
Also run the following 2 Terminal commands to try to change the rfkill
state of your wireless chipset:
rfkill unblock all
sudo rfkill unblock all
2) Another problem is the following output:
root@UltimaWeap
I hope that you are not logged on as root. You should log on as a NORMAL user (log on as hugo, not as root) and use the sudo command to execute commands with root privileges.
Here is more info about sudo:
https:/
So you need to log in as a normal user whenever you test your wireless connection.
3) Also make sure you have installed the package b43-fwcutter using this procedure:
Step 1: Open Terminal from "Applications-
Step 2: Please copy-paste the following 2 commands into the Linux Terminal. Press <enter> after each command.
sudo aptitude update
sudo aptitude install b43-fwcutter
b43-fwcutter exists in the Ubuntu repositories, but you will need a working Internet connection in Ubuntu in order to locate it and install it.
After installing b43-fwcutter, please reboot and then retest wireless.
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Revision history for this message
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#6 |
HI again.
After following those steps including the bios, it is now working.
I use ifconfig to see the network cards that are available and if are working, to enable or disable them.
The "rfkill unblock" command was unknown to me so it was good that you mentioned it.
As for the terminal that i use is the Root Terminal which opens automatically in root, and do the apt-get update/upgrade commands to update the system.
I hope i´m not doing wrong.
Thanks for the help.
