Why is server not found when using Netgear N300 wireless router?

Asked by Melinda

My brother just purchased a NETGEAR N300 wireless router, and he's getting this error message when trying to connect to a wired network, wireless network, Server not found Firefox can't find the server at www.yahoo.com. Check the address for typing errors such as www.example.com instead of www.example.com If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. The only way he access the Internet is directly from the modem to the computer.

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actionparsnip (andrew-woodhead666) said :
#1

Do you have an IP on the wireless interface? You can check by running:

ifconfig

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Melinda (melired15-deactivatedaccount) said :
#2

eth0 Link encap:Ethernet HWaddr 00:15:f2:0b:83:ac
          inet addr:192.168.1.64 Bcast:192.168.1.255 Mask:255.255.255.0
          inet6 addr: fe80::215:f2ff:fe0b:83ac/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
          RX packets:2005 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1986 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:2109310 (2.1 MB) TX bytes:253001 (253.0 KB)
          Interrupt:21 Base address:0xdc00

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:8 errors:0 dropped:0 overruns:0 frame:0
          TX packets:8 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:480 (480.0 B) TX bytes:480 (480.0 B)

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actionparsnip (andrew-woodhead666) said :
#3

ok there is no wireless device. Can you give the output of:

sudo lshw -C network; lsusb; lspci; sudo rfkill list; lsb_release

Thanks

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Melinda (melired15-deactivatedaccount) said :
#4

 I have the router connected to the outlet but I can't connect the router computer because then I don't get Internet service. Maybe that's why it says no wireless device. *-network
       description: Ethernet interface
       product: RTL-8139/8139C/8139C+
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 3
       bus info: pci@0000:02:03.0
       logical name: eth0
       version: 10
       serial: 00:15:f2:0b:83:ac
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=8139too driverversion=0.9.28 duplex=full ip=192.168.1.64 latency=64 link=yes maxlatency=64 mingnt=32 multicast=yes port=MII speed=100Mbit/s
       resources: irq:21 ioport:dc00(size=256) memory:fddff000-fddff0ff
Bus 003 Device 002: ID 062a:0000 Creative Labs Optical mouse
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 002: ID 058f:9360 Alcor Micro Corp. 8-in-1 Media Card Reader
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 0781:5530 SanDisk Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
00:00.0 Host bridge: ATI Technologies Inc RS480 Host Bridge (rev 10)
00:01.0 PCI bridge: ATI Technologies Inc RS480 PCI Bridge
00:12.0 IDE interface: ATI Technologies Inc IXP SB400 Serial ATA Controller
00:13.0 USB Controller: ATI Technologies Inc IXP SB400 USB Host Controller
00:13.1 USB Controller: ATI Technologies Inc IXP SB400 USB Host Controller
00:13.2 USB Controller: ATI Technologies Inc IXP SB400 USB2 Host Controller
00:14.0 SMBus: ATI Technologies Inc IXP SB400 SMBus Controller (rev 11)
00:14.1 IDE interface: ATI Technologies Inc IXP SB400 IDE Controller
00:14.3 ISA bridge: ATI Technologies Inc IXP SB400 PCI-ISA Bridge
00:14.4 PCI bridge: ATI Technologies Inc IXP SB400 PCI-PCI Bridge
00:14.5 Multimedia audio controller: ATI Technologies Inc IXP SB400 AC'97 Audio Controller (rev 02)
00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
01:05.0 VGA compatible controller: ATI Technologies Inc RS480 [Radeon Xpress 200G Series]
02:03.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 10)
02:05.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller (rev 80)
No LSB modules are available.

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actionparsnip (andrew-woodhead666) said :
#5

ok and the output of:

sudo rfkill list; cat /etc/lsb-release

Thanks

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Melinda (melired15-deactivatedaccount) said :
#6

It gives me this error when I connect the router to the computer. Same error comes out my laptop.
404 Not Found
This server does not support the operation requested by your client.

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Melinda (melired15-deactivatedaccount) said :
#7

ramador74@ramador74-desktop:~$ sudo rfkill list; cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=11.04
DISTRIB_CODENAME=natty
DISTRIB_DESCRIPTION="Ubuntu 11.04"

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Melinda (melired15-deactivatedaccount) said :
#8

It also says Auto Ethernet is established when I connect the router but no Internet

Revision history for this message
actionparsnip (andrew-woodhead666) said :
#9

ok well the system has an IP. Can you ping 8.8.8.8 ok?

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Melinda (melired15-deactivatedaccount) said :
#10

I did ping 8.8.8.8 and a lot of stuff came out like 64 bytes 8.8.8.8: and it's still running

i

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Melinda (melired15-deactivatedaccount) said :
#11

PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
64 bytes from 8.8.8.8: icmp_req=1 ttl=51 time=83.3 ms
64 bytes from 8.8.8.8: icmp_req=2 ttl=51 time=82.9 ms
64 bytes from 8.8.8.8: icmp_req=3 ttl=51 time=81.7 ms
64 bytes from 8.8.8.8: icmp_req=4 ttl=51 time=82.9 ms

--- 8.8.8.8 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3004ms
rtt min/avg/max/mdev = 81.730/82.733/83.362/0.671 ms
ramador74@ramador74-desktop:~$

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actionparsnip (andrew-woodhead666) said :
#12

Cool, ok run:

gksudo gedit /etc/resolv.conf

delete all text and add these 2 lines:

nameserver 8.8.8.8
nameserver 8.8.4.4

Save the new file, close gedit then try the web. Is it ok?

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Melinda (melired15-deactivatedaccount) said :
#13

Tried the web it's okay directly from the modem to computer but the other way still got the same error 404 Not Found
This server does not support the operation requested by your client.

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Melinda (melired15-deactivatedaccount) said :
#14

Okay got the router working, also wired network is working, along with laptop.

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actionparsnip (andrew-woodhead666) said :
#15

If you needed the entries in the file you will need further steps. Let me know if it works after a reboot