Ubuntu can't connect to 2wire router at all

Asked by sigmundfreud

I have a 2Wire 1800HG DSL Wireless WIFI Modem Router with 802.11G using BellSouth. I am using Ubuntu 8.04 I have a dual partition using Ubuntu and Vista. I am trying to make the full switch to Ubuntu.

My problem is when I try to connect to the router using dsl cord or using wireless the router drops connection and the lights on it turn red. I tried manually configuring my wireless putting in all the IP DNS WEP etc, I tried unistalling Network manager and installing Wicd since people say they get a lot of response from that program. I can't even directly connect into the back of the router with a dsl cord (router drops signal and lights turn red). The router is on the main computer running windows XP. It is my dad's computer and is password locked so I have no real access to the router configs. I can connect to the router through Vista both wireless and through a cord.

I am pretty stubborn so I will eventually figure it out even if it takes me months but maybe someone on here can help speed things up.

Any help will be greatly appreciated.

If you need any information just ask and I will gladly supply it.

Freud

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Ubuntu gnome-nettool Edit question
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Charles Profitt
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Revision history for this message
Charles Profitt (cprofitt) said :
#1

You have to be careful when putting your wep information in - the key can be 64bit or 128bit and open or shared. The choices have to be dead on. Most DSL routers will only accept one connected device so that it likely why when you hook up to the back (I am assuming your dad's PC is normally hooked up and you disconnect his to hook yours in) it does not work.

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Charles Profitt (cprofitt) said :
#2

Any update?

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sigmundfreud (quackymd) said :
#3

Sorry for the late reply I just got done taking the us medical license exam.

Hm not sure what you mean by it only accepts one connected device it has about 6 plugs for a cable wire. I just plug into that which works with vista and not with ubuntu.

The only thing I can think of right now is for some reason the new Ubuntu and the router are incompatible. I read on some forms that buying a new updated router fixes that problem. Unfortunately I have no say in that matter so I can't see if that resolves it. Still working on it. I learned how to install a program using codes and the portal..its quite fun.

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Charles Profitt (cprofitt) said :
#4

Can you tell me if you are using a wired connection or a wireless connection?

If you are using a wired connection:
Have you tried turning the router off, detaching your dad's PC, then attaching your PC and turning it back on?

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sigmundfreud (quackymd) said :
#5

Tried using both wired and wireless connection. Tried turning the router off detaching all and reconnecting all several times.

I am mostly working on trying to configure wireless.

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sigmundfreud (quackymd) said :
#6

I checked the router software to make sure it was up to date using //192.168.1.254. It is currently up to date and the router is one of the newest models out by bellsouth so highly unlikely its the router.

I did think of something else. Do you think the firewall on the router is not letting ubuntu in? I saw that I could change the firewall on the router but I don't know the password. How likely is this the problem?

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marcobra (Marco Braida) (marcobra) said :
#7

Please open a Terminal from the menu Applications->Accessories->Terminal and type:

ifconfig -a

Then try to ping router, type:

ping 192.168.1.254

Then try to restarting network, type:

sudo /etc/init.d/networking restart

give your user password when requested, you don't see nothing when you type it, then press enter.

Then retry the

ifconfig -a

Plase send some feed back here

Thank you

Revision history for this message
Charles Profitt (cprofitt) said :
#8

sigmund:

Lets work on wireless.

When you use network manager (click on it) does an SSID with the name of your router appear in the list of possible networks to join?

Can you paste the results of doing an 'lwconfig'

Thanks.

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sigmundfreud (quackymd) said :
#9

quackymd@quackymd:~$ ifconfig -a
irda0 Link encap:IrLAP HWaddr 00:00:00:00
          NOARP MTU:2048 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:8
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:1316 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1316 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:65800 (64.2 KB) TX bytes:65800 (64.2 KB)

wlan0 Link encap:Ethernet HWaddr 00:18:de:af:6a:a4
          UP BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

wmaster0 Link encap:UNSPEC HWaddr 00-18-DE-AF-6A-A4-00-00-00-00-00-00-00-00-00-00
          UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

quackymd@quackymd:~$ ping 192.168.1.254
connect: Network is unreachable
quackymd@quackymd:~$ sudo /etc/init.d/networking restart
[sudo] password for quackymd:
 * Reconfiguring network interfaces... [ OK ]
quackymd@quackymd:~$
quackymd@quackymd:~$ ifconfig -a
irda0 Link encap:IrLAP HWaddr 00:00:00:00
          NOARP MTU:2048 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:8
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:1316 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1316 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:65800 (64.2 KB) TX bytes:65800 (64.2 KB)

wlan0 Link encap:Ethernet HWaddr 00:18:de:af:6a:a4
          UP BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

wmaster0 Link encap:UNSPEC HWaddr 00-18-DE-AF-6A-A4-00-00-00-00-00-00-00-00-00-00
          UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

quackymd@quackymd:~$

Revision history for this message
sigmundfreud (quackymd) said :
#10

Yes when i click on the network manager it shows my wireless connection and my neighbors. I click on mine and it prompts me to put in my password using either
Wep 128
Wep 64/128-hex
Web 64/128 ASCII
LEAP
I have tried Wep 128 and Wep 64/128 many times trying open or shared key. I won't let me use ASCII as it seems my key is too short. My key is 10 strokes and it won't let me push accept until i think 13 or 15 strokes have been entered.

quackymd@quackymd:~$ iwconfig
lo no wireless extensions.

irda0 no wireless extensions.

wmaster0 no wireless extensions.

wlan0 IEEE 802.11g ESSID:"" Nickname:""
          Mode:Managed Frequency:2.437 GHz Access Point: 00:12:88:22:91:F9
          Tx-Power=27 dBm
          Retry min limit:7 RTS thr:off Fragment thr=2346 B
          Power Management:off
          Link Quality:0 Signal level:0 Noise level:0
          Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
          Tx excessive retries:0 Invalid misc:0 Missed beacon:0

quackymd@quackymd:~$

I am appreciate all this help guys.

Revision history for this message
Charles Profitt (cprofitt) said :
#11

sigmund -- then the issue is that your router likely took a passphrase you put in and converted it to a code...

You need to use that code and not your passphrase.

To get that go to your management page on the router and look at the wireless security page. Typically there will be an input box for a passphrase and then 1 to 4 'results' or codes with radio buttons. Choose one of the radio buttons and write down the code.

Alternatively you can change the type of security on your AP and try that with the laptop.

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sigmundfreud (quackymd) said :
#12

Okay I will try this in the morning and give you the results.

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sigmundfreud (quackymd) said :
#13

I am not sure what you mean by wireless security page. Most of the pages are blocked with a system password. I did find one key code in a 24 key format xxxx-xxxx-xxxx-xxxx. I tried that and it did not work. Same waiting for network key.

Can I change the Access Point if I don't know the system password to the router?

Revision history for this message
Best Charles Profitt (cprofitt) said :
#14

In order to see the WEP, WPA, or other wireless security code you would likely need to have admin access to the AP. If someone else has that access perhaps you can have them work with you.

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sigmundfreud (quackymd) said :
#15

Thanks PrivateVoid, that solved my question.