Ubuntu
linux-ntfs package

Western Digital portable hard drive doesnt plug n play

Asked by hermanningjaldsson

Kubuntu 8.04
when i plug in my 80GB portable hard drive i get an error saying:

"$LogFile indicates unclean shutdown (0,0) Failed to mount '/dev/sdb1':
Operation not supported Mount is denied because NTFS is market to be in use."
.......
"add the option to the relevant row in the /etc/fstab file: /dev/sdb1 /media/75GB ntfs-3g force 0 0"
(Sadly its not possible to copy and paste the error message so i have by hand rewritten the most important part of it.)

im not eager to change system files myself because the last time i did so the entire computer system crashed.

In windows xp the drive works flawlessly.

Question information

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Status:
Solved
For:
Ubuntu linux-ntfs Edit question
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Solved by:
Chris Coulson
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This question was originally filed as bug #249805.

Revision history for this message
hermanningjaldsson (hermannjens) said : 		#1

The inability to copy and paste the system error was in the dolphin file manager.

Revision history for this message
Chris Coulson (chrisccoulson) said : 		#2

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at [WWW] https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs .

Revision history for this message
Best Chris Coulson (chrisccoulson) said : 		#3

Your problem is because the NTFS volume was not cleanly unmounted. It can't be mounted again until you either fix the problem, or try to mount the drive using the 'force' option. The 'force' option should be used with care, and this is the reason that it is not used by default for mounting NTFS volumes.

In order to fix your problem, you will need to install the package 'ntfsprogs' from the repositories. To do this, open a terminal (on Kubuntu, I think it is called KTerminal, and is in the System menu), and type the following:

sudo apt-get install ntfsprogs

Once it is installed, you need to run the following:

sudo ntfsfix /dev/sdb1

Hope that helps

Revision history for this message
hermanningjaldsson (hermannjens) said : 		#4

it would be great if this would happen automatically in the future.

thanks for answering,
Hermann

On Mon, Jul 21, 2008 at 9:11 PM, Chris Coulson <
<email address hidden>> wrote:

> Your question #39890 on Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+question/39890
>
> Status: Open => Answered
>
> Chris Coulson proposed the following answer:
> Your problem is because the NTFS volume was not cleanly unmounted. It
> can't be mounted again until you either fix the problem, or try to mount
> the drive using the 'force' option. The 'force' option should be used
> with care, and this is the reason that it is not used by default for
> mounting NTFS volumes.
>
> In order to fix your problem, you will need to install the package
> 'ntfsprogs' from the repositories. To do this, open a terminal (on
> Kubuntu, I think it is called KTerminal, and is in the System menu), and
> type the following:
>
> sudo apt-get install ntfsprogs
>
> Once it is installed, you need to run the following:
>
> sudo ntfsfix /dev/sdb1
>
> Hope that helps
>
> --
> If this answers your question, please go to the following page to let us
> know that it is solved:
> https://answers.launchpad.net/ubuntu/+question/39890/+confirm?answer_id=2
>
> If you still need help, you can reply to this email or go to the
> following page to enter your feedback:
> https://answers.launchpad.net/ubuntu/+question/39890
>
> You received this question notification because you are a direct
> subscriber of the question.
>

Revision history for this message
hermanningjaldsson (hermannjens) said : 		#5

Thanks Chris Coulson, that solved my question.