file folder corrupted all contents missing

Asked by Ray Sanders

Transferring a video mv4 over into a file folder. Error transferring, corrupted file folder and now all the contents look as if they have been deleted.

Is there a fix for this?

Question information

Language:
English Edit question
Status:
Solved
For:
Ubuntu nautilus Edit question
Assignee:
No assignee Edit question
Solved by:
Eliah Kagan
Solved:
Last query:
Last reply:
Revision history for this message
Ray Sanders (mandilyn4) said :
#1

You cannot see the files either. But I know they are there.

Revision history for this message
vishal Ithape (vishal8492) said :
#2

Is the folder encrypted ?

Revision history for this message
vishal Ithape (vishal8492) said :
#3

Is the folder encrypted ? And also add screenshot so exact situation could be understood thanks.

Revision history for this message
Ray Sanders (mandilyn4) said :
#4

No encrytion. Just stored on an adjacent portable seagate harddrive, and used for watching videos.

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #159491]: file folder corrupted all contents missing
> Date: Sun, 29 May 2011 14:16:02 +0000
>
> Your question #159491 on nautilus in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/159491
>
> Status: Open => Needs information
>
> vishal Ithape requested more information:
> Is the folder encrypted ? And also add screenshot so exact situation
> could be understood thanks.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/159491
>
> You received this question notification because you asked the question.

Revision history for this message
Ray Sanders (mandilyn4) said :
#5

File indicates it has no content.
But I dropped a new video in to see if this is true and it was the same as one in there and it asked me if I wanted to replace the existing video in the file..
I put replace. While I had the video freshly in it showed. I played it to see if it would work which it did when I closed the file and reopened, the file disappeared again.

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #159491]: file folder corrupted all contents missing
> Date: Sun, 29 May 2011 15:15:53 +0000
>
> Your question #159491 on nautilus in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/159491
>
> Status: Needs information => Open
>
> You gave more information on the question:
>
> No encrytion. Just stored on an adjacent portable seagate harddrive, and used for watching videos.
>
>
> > To: <email address hidden>
> > From: <email address hidden>
> > Subject: Re: [Question #159491]: file folder corrupted all contents missing
> > Date: Sun, 29 May 2011 14:16:02 +0000
> >
> > Your question #159491 on nautilus in Ubuntu changed:
> > https://answers.launchpad.net/ubuntu/+source/nautilus/+question/159491
> >
> > Status: Open => Needs information
> >
> > vishal Ithape requested more information:
> > Is the folder encrypted ? And also add screenshot so exact situation
> > could be understood thanks.
> >
> > --
> > To answer this request for more information, you can either reply to
> > this email or enter your reply at the following page:
> > https://answers.launchpad.net/ubuntu/+source/nautilus/+question/159491
> >
> > You received this question notification because you asked the question.
>
> --
> You received this question notification because you asked the question.

Revision history for this message
Eliah Kagan (degeneracypressure) said :
#6

Did you have other important files in the folder, which are now missing, and which were not backed up? Or is this just about that one file?

If the former situation pertains, see https://help.ubuntu.com/community/DataRecovery.

Revision history for this message
Ray Sanders (mandilyn4) said :
#7

about 25 digital full movies for psp and various tv episodes, some music files

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #159491]: file folder corrupted all contents missing
> Date: Sun, 29 May 2011 16:05:53 +0000
>
> Your question #159491 on nautilus in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/159491
>
> Status: Open => Needs information
>
> Eliah Kagan requested more information:
> Did you have other important files in the folder, which are now missing,
> and which were not backed up? Or is this just about that one file?
>
> If the former situation pertains, see
> https://help.ubuntu.com/community/DataRecovery.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/159491
>
> You received this question notification because you asked the question.

Revision history for this message
Eliah Kagan (degeneracypressure) said :
#8

It's possible that they somehow got deleted. Recovering deleted files, especially if they are large files, and especially if you have written extensively to the same volume since they were lost, can be difficult and time consuming and is not always successful (or sometimes you recover part of, but not all of, a big file). Unless you have to pay a lot of money to replace the lost files, I'd recommend not bothering with the procedures at https://help.ubuntu.com/community/DataRecovery. If worse comes to worse, you should be able to obtain them again, however you did before.

Assuming you are deciding to (further) risk any deleted files being unrecoverable, please read on...

Please open a Terminal window (Ctrl+Alt+T) and run

ls -al '$FOLDERNAME'

where $FOLDERNAME is replaced in full by the full path name, starting with /, of the folder that appears empty. Remember that this name will be enclosed in single quotes. Please note also that the character appearing immediately after -a is a lower-case L, not an upper-case i. Then select all the text in the Terminal (Edit > Select All), copy it to the clipboard (Edit > Copy), and paste it here.

If you don't know what the full path name of the folder is, then as vishal Ithape, please provide a screenshot showing the folder window. Launchpad Answers doesn't support attachments, so you'll have to put it on the web (you could use a site like http://postimage.org) and post a link to it.

Revision history for this message
Ray Sanders (mandilyn4) said :
#9

I fixed it with a check disk utility through Windows Vista. I will never use my extended hard drive with an ubuntu OS again.
THANKS for your work. The utility simply isolated the corrupted file that was causing all of the file folder not to open. It was an input output error. I recovered all but two files. Thank you for your effort. If nothing else I learned two or three processes of trouble shooting. It was a mixture of two operating systems, but at least I learned that. I tried using the Disk Utility that ubuntu has, but it wouldn't allow me to repair it. It said the hard drive was still running when in fact the file wasn't. A word of advice, be careful transferring files directly from a Windows based operating system to another hard drive using an ubuntu system as the go between.

> To: <email address hidden>
> From: <email address hidden>
> Subject: Re: [Question #159491]: file folder corrupted all contents missing
> Date: Sun, 29 May 2011 20:35:45 +0000
>
> Your question #159491 on nautilus in Ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/159491
>
> Status: Open => Needs information
>
> Eliah Kagan requested more information:
> It's possible that they somehow got deleted. Recovering deleted files,
> especially if they are large files, and especially if you have written
> extensively to the same volume since they were lost, can be difficult
> and time consuming and is not always successful (or sometimes you
> recover part of, but not all of, a big file). Unless you have to pay a
> lot of money to replace the lost files, I'd recommend not bothering with
> the procedures at https://help.ubuntu.com/community/DataRecovery. If
> worse comes to worse, you should be able to obtain them again, however
> you did before.
>
> Assuming you are deciding to (further) risk any deleted files being
> unrecoverable, please read on...
>
> Please open a Terminal window (Ctrl+Alt+T) and run
>
> ls -al '$FOLDERNAME'
>
> where $FOLDERNAME is replaced in full by the full path name, starting
> with /, of the folder that appears empty. Remember that this name will
> be enclosed in single quotes. Please note also that the character
> appearing immediately after -a is a lower-case L, not an upper-case i.
> Then select all the text in the Terminal (Edit > Select All), copy it to
> the clipboard (Edit > Copy), and paste it here.
>
> If you don't know what the full path name of the folder is, then as
> vishal Ithape, please provide a screenshot showing the folder window.
> Launchpad Answers doesn't support attachments, so you'll have to put it
> on the web (you could use a site like http://postimage.org) and post a
> link to it.
>
> --
> To answer this request for more information, you can either reply to
> this email or enter your reply at the following page:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/159491
>
> You received this question notification because you asked the question.

Revision history for this message
Best Eliah Kagan (degeneracypressure) said :
#10

That is not a common problem on Ubuntu--I am not sure that the alternatives to using an NTFS drive on both Windows and Ubuntu are actually more reliable. It is true, though, that Windows is generally better at performing maintenance and recovery operations on NTFS filesystems (as NTFS is developed by Microsoft and used for Windows volumes). However, the Disk Utility would probably have worked (or at least gotten further than it did) if you had manually unmounted the drive.

If your problem is now resolved, you can mark this question as Solved.

Revision history for this message
Ray Sanders (mandilyn4) said :
#11

Thanks Eliah Kagan, that solved my question.