when I go to Places and click on Music, the file directory opens and then the screen freezes

Asked by anthony burman

I cannot find an answer to the following: when I click on Places>Music, the directory opens but the screen freezes. I recently downloaded Tchaikovsky 5th Symphony from btjunkie but I don't know if this has any bearing on my glitch. I changed Preview sound files from Always to Never but but this made no difference.
I have no idea whether an svg image is on my box.
How do I unfreeze?

Question information

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Status:
Solved
For:
Ubuntu nautilus Edit question
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Solved by:
Savvas Radevic
Solved:
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Last reply:
Revision history for this message
Savvas Radevic (medigeek) said :
#1

Open a terminal (Applications > Accessories > Terminal) and reply with the output of these commands:
ls -l $HOME/Music
du -sh $HOME/Music
ls -l $HOME/music
du -sh $HOME/music

Revision history for this message
amit (amit-ramjas) said :
#2

using following command in terminal will remove all svg images in your Music folder
open terminal and put following command

rm ~/Music/*.svg

this should do it in case of svg files

please reply in case it don't work as problem might be due some other problem

Revision history for this message
anthony burman (antburman) said :
#3

I don't know if I did it correctly, but in each case the answer was:
bash..command not found.

Weep,
Anthony.

On Tue, 2008-12-30 at 15:09 +0000, Savvas Radevic wrote:

> Your question #55870 on nautilus in ubuntu changed:
> https://answers.edge.launchpad.net/ubuntu/+source/nautilus/+question/55870
>
> Status: Open => Needs information
>
> Savvas Radevic requested for more information:
> Open a terminal (Applications > Accessories > Terminal) and reply with the output of these commands:
> ls -l $HOME/Music
> du -sh $HOME/Music
> ls -l $HOME/music
> du -sh $HOME/music
>

Revision history for this message
anthony burman (antburman) said :
#4

Maybe I'm doing it wrong but it says..bash:rm~: command not found.
Anthony.

On Tue, 2008-12-30 at 15:26 +0000, amit wrote:

> Your question #55870 on nautilus in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/55870
>
> Status: Needs information => Answered
>
> amit proposed the following answer:
> using following command in terminal will remove all svg images in your Music folder
> open terminal and put following command
>
> rm ~/Music/*.svg
>
> this should do it in case of svg files
>
> please reply in case it don't work as problem might be due some other
> problem
>

Revision history for this message
amit (amit-ramjas) said :
#5

hi bro
but there is space between rm and ~ sign

try copy & pasting command into terminal(use ctrl+shift+v to paste in terminal)

rm ~/Music/*.svg

Revision history for this message
anthony burman (antburman) said :
#6

ant@anthonys-box:~$ rm ~/Music/*.svg
rm: cannot remove `/home/anthony/Music/*.svg': No such file or directory
ant@anthonys-box:~$

Oh shoot. If I got it right, what the heck do I do?
ant.

On Tue, 2008-12-30 at 15:26 +0000, amit wrote:

> Your question #55870 on nautilus in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/55870
>
> Status: Needs information => Answered
>
> amit proposed the following answer:
> using following command in terminal will remove all svg images in your Music folder
> open terminal and put following command
>
> rm ~/Music/*.svg
>
> this should do it in case of svg files
>
> please reply in case it don't work as problem might be due some other
> problem
>

Revision history for this message
anthony burman (antburman) said :
#7

ant@anthonys-box:~$ ls -l $HOME/Music
total 76
-rw-r--r-- 1 ant anthony 0 2008-08-17 10:48 03 - Track 3.ogg
drwxr-xr-x 3 ant anthony 4096 2008-08-09 13:10 Alfred Brendel, Piano
drwxr-xr-x 3 ant anthony 4096 2008-08-08 21:22 Andras Schiff
drwxr-xr-x 3 ant anthony 4096 2008-08-08 21:15 András Schiff
drwxr-xr-x 3 ant anthony 4096 2008-08-08 21:52 Aquarian Quartet
drwxr-xr-x 3 ant anthony 4096 2008-08-08 21:31 Beethoven
drwxr-xr-x 2 ant anthony 4096 2008-12-31 12:45 Beethoven - Triple
Concerto [Naxos 8.554288]
drwxr-xr-x 3 ant anthony 4096 2008-08-09 11:29 Bonobo
drwxr-xr-x 3 ant anthony 4096 2008-08-08 21:45 Brian Eno
drwxr-xr-x 3 ant anthony 4096 2008-08-08 20:01 Buena Vista Social Club
drwxr-xr-x 3 ant anthony 4096 2008-08-04 19:59 David Whyte
drwxr-xr-x 3 ant anthony 4096 2008-08-08 20:38 Johann Sebastian Bach
drwxr-xr-x 3 ant anthony 4096 2008-08-08 22:40 Kalahari Surfers
drwxr-xr-x 3 ant anthony 4096 2008-08-17 16:16 Koos Kombuis
drwxr-xr-x 3 ant anthony 4096 2008-08-08 22:07 Kronos Quartet
drwxr-xr-x 4 ant anthony 4096 2008-08-08 21:07 Ludwig Van Beethoven
drwxr-xr-x 3 ant anthony 4096 2008-12-27 08:47 Piotr Ilich Tchaikovsky -
Symphony No.5 and The Storm
drwxr-xr-x 3 ant anthony 4096 2008-08-08 21:39 Tony Scott
drwxr-xr-x 3 ant anthony 4096 2008-08-17 10:46 Unknown Artist
drwxr-xr-x 5 ant anthony 4096 2008-08-09 11:22 Various Artists
ant@anthonys-box:~$

ant@anthonys-box:~$ du -sh $HOME/Music
1.5G /home/anthony/Music
ant@anthonys-box:~$

ant@anthonys-box:~$ ls -l $HOME/music
ls: /home/anthony/music: No such file or directory
ant@anthonys-box:~$

ant@anthonys-box:~$ du -sh $HOME/music
du: cannot access `/home/anthony/music': No such file or directory
ant@anthonys-box:~$

Gasp. What am I doing in my box?
ant

On Tue, 2008-12-30 at 15:09 +0000, Savvas Radevic wrote:

> Your question #55870 on nautilus in ubuntu changed:
> https://answers.edge.launchpad.net/ubuntu/+source/nautilus/+question/55870
>
> Status: Open => Needs information
>
> Savvas Radevic requested for more information:
> Open a terminal (Applications > Accessories > Terminal) and reply with the output of these commands:
> ls -l $HOME/Music
> du -sh $HOME/Music
> ls -l $HOME/music
> du -sh $HOME/music
>

Revision history for this message
amit (amit-ramjas) said :
#8

it just means that you dont have any .svg file present in that folder
to further confirm this you can issue and cut paste output here

file ~/Music/*

if its output also don't show a svg file then problem is not related to a svg file at all
may be it is something else may be illegal name of a file

Revision history for this message
anthony burman (antburman) said :
#9

ant@anthonys-box:~$ file ~/Music/*
/home/anthony/Music/03 - Track 3.ogg:
empty
/home/anthony/Music/Alfred Brendel, Piano:
directory
/home/anthony/Music/Andras Schiff:
directory
/home/anthony/Music/András Schiff:
directory
/home/anthony/Music/Aquarian Quartet:
directory
/home/anthony/Music/Beethoven:
directory
/home/anthony/Music/Beethoven - Triple Concerto [Naxos 8.554288]:
directory
/home/anthony/Music/Bonobo:
directory
/home/anthony/Music/Brian Eno:
directory
/home/anthony/Music/Buena Vista Social Club:
directory
/home/anthony/Music/David Whyte:
directory
/home/anthony/Music/Johann Sebastian Bach:
directory
/home/anthony/Music/Kalahari Surfers:
directory
/home/anthony/Music/Koos Kombuis:
directory
/home/anthony/Music/Kronos Quartet:
directory
/home/anthony/Music/Ludwig Van Beethoven:
directory
/home/anthony/Music/Piotr Ilich Tchaikovsky - Symphony No.5 and The
Storm: directory
/home/anthony/Music/Tony Scott:
directory
/home/anthony/Music/Unknown Artist:
directory
/home/anthony/Music/Various Artists:
directory
ant@anthonys-box:~$

How do I tell if it's illegal? Freezing first observed when I downloaded
Tchaik 5th Symphony from btjunkie.
ant.

On Wed, 2008-12-31 at 20:07 +0000, amit wrote:

> Your question #55870 on nautilus in ubuntu changed:
> https://answers.launchpad.net/ubuntu/+source/nautilus/+question/55870
>
> Status: Open => Needs information
>
> amit requested for more information:
> it just means that you dont have any .svg file present in that folder
> to further confirm this you can issue and cut paste output here
>
> file ~/Music/*
>
> if its output also don't show a svg file then problem is not related to a svg file at all
> may be it is something else may be illegal name of a file
>

Revision history for this message
Savvas Radevic (medigeek) said :
#10

It shouldn't freeze, I have over 2gigabytes and it doesn't freeze :)

Move the 5th symphony folder to another folder outside of folder Music - for example move it to desktop.
See if it still creates problems.

P.S. Make SURE you remove it first from the torrent downloader you use (Don't delete the downloaded data, just remove the torrent from the list!!).

1) Does it freeze now?
2) Move the folder back inside Music. Does it freeze now?
3) if (2) is "yes", execute this command in terminal while having the freezed nautilus window open:
top -b -n 3

Post the output here. This will show what is using up the processor/memory

Revision history for this message
anthony burman (antburman) said :
#11

I'm not sure what you mean about removing the torrent.
I copy/pasted to Desktop but it is also still in Music. I thought the
whole Tchaik would transfer to Desktop from Music.
I opened Tchaik in Desktop and Desktop froze. Only item in Desktop is
Tchaik.

There's not a lot on my box. I sat in Pictures for a long time a few
days ago to test. No freezeup there.
ant.

On Thu, 2009-01-01 at 03:54 +0000, Savvas Radevic wrote:

> Your question #55870 on nautilus in ubuntu changed:
> https://answers.edge.launchpad.net/ubuntu/+source/nautilus/+question/55870
>
> Status: Open => Answered
>
> Savvas Radevic proposed the following answer:
> It shouldn't freeze, I have over 2gigabytes and it doesn't freeze :)
>
> Move the 5th symphony folder to another folder outside of folder Music - for example move it to desktop.
> See if it still creates problems.
>
> P.S. Make SURE you remove it first from the torrent downloader you use
> (Don't delete the downloaded data, just remove the torrent from the
> list!!).
>
> 1) Does it freeze now?
> 2) Move the folder back inside Music. Does it freeze now?
> 3) if (2) is "yes", execute this command in terminal while having the freezed nautilus window open:
> top -b -n 3
>
> Post the output here. This will show what is using up the
> processor/memory
>

Revision history for this message
Savvas Radevic (medigeek) said :
#12

OK, can you close the application you use for torrents? Don't open it while you're testing this.

Then move the Tchaikovsky folder again to Desktop, (choose "merge all" if asked).
Try right-click, "Cut" and then "Paste" to Desktop or in a new folder in Desktop.

Open a folder, then go to the window menu: Edit > Preferences > Preview
Make sure your settings are as shown in the picture: http://xs.to/xs.php?h=xs435&d=09014&f=nautilus_edit_preferences_preview797.png

By the way, are you using Ubuntu 8.04 hardy or Ubuntu 8.10 intrepid? If you're using anything less, then I suggest to upgrade your version of Ubuntu.
Can you answer the questions (1, 2 and 3) in the previous comment now?
I need the full output of the top while nautilus seems frozen.

Revision history for this message
anthony burman (antburman) said :
#13

I've got this far..
Where is the application for torrents on my box?

I've only ever used a PC since Aug and yes, it is a 2007 Ubuntu..
ant.

On Thu, 2009-01-01 at 12:26 +0000, Savvas Radevic wrote:

> Your question #55870 on nautilus in ubuntu changed:
> https://answers.edge.launchpad.net/ubuntu/+source/nautilus/+question/55870
>
> Status: Open => Needs information
>
> Savvas Radevic requested for more information:
> OK, can you close the application you use for torrents? Don't open it
> while you're testing this.
>
> Then move the Tchaikovsky folder again to Desktop, (choose "merge all" if asked).
> Try right-click, "Cut" and then "Paste" to Desktop or in a new folder in Desktop.
>
> Open a folder, then go to the window menu: Edit > Preferences > Preview
> Make sure your settings are as shown in the picture: http://xs.to/xs.php?h=xs435&d=09014&f=nautilus_edit_preferences_preview797.png
>
> By the way, are you using Ubuntu 8.04 hardy or Ubuntu 8.10 intrepid? If you're using anything less, then I suggest to upgrade your version of Ubuntu.
> Can you answer the questions (1, 2 and 3) in the previous comment now?
> I need the full output of the top while nautilus seems frozen.
>

Revision history for this message
Savvas Radevic (medigeek) said :
#14

Torrent applications are usually listed in menu Applications > Internet.
Let me guess, you didn't download Tchaikovsky from this ubuntu, you just transferred them?
I presume you don't have a torrent application open then :)

To find your version of Ubuntu go to System > About Ubuntu, it should mention it's version (Ubuntu 7.04? 7.10? 8.04?)

Run the update-manager, there should be a notification for a stable release upgrade (System > Administration > Update manager). I think you should do that upgrade.

Revision history for this message
Savvas Radevic (medigeek) said :
#15
Revision history for this message
anthony burman (antburman) said :
#16

Yes and no.
Version is 7.10.
A friend installed transmission gtk in Synaptic Package recently.

Tchaik 5 and Beethoven's Triple are new downloads. The rest was
ripped..and came installed.

I have to wait for my buddy because I can't grasp the last few
suggestions.
Tchaik 5 is still on both the desktop as well as in the music directory.

I'll be back to torment you in a while.
ant.

On Thu, 2009-01-01 at 17:58 +0000, Savvas Radevic wrote:

> Your question #55870 on nautilus in ubuntu changed:
> https://answers.edge.launchpad.net/ubuntu/+source/nautilus/+question/55870
>
> Status: Open => Answered
>
> Savvas Radevic proposed the following answer:
> Torrent applications are usually listed in menu Applications > Internet.
> Let me guess, you didn't download Tchaikovsky from this ubuntu, you just transferred them?
> I presume you don't have a torrent application open then :)
>
> To find your version of Ubuntu go to System > About Ubuntu, it should
> mention it's version (Ubuntu 7.04? 7.10? 8.04?)
>
> Run the update-manager, there should be a notification for a stable
> release upgrade (System > Administration > Update manager). I think you
> should do that upgrade.
>

Revision history for this message
Savvas Radevic (medigeek) said :
#17

I'll wait! Take your time - just tell him that you have to upgrade to the (usually) more stable ubuntu 8.04 hardy, which also is a long-term-support release (supported for a looong time with security updates).

Revision history for this message
anthony burman (antburman) said :
#18

Hi Savvas,

Rudy here. I'm Anthony's friend, replying from his machine. I'm not
entirely sure what's wrong with it: what I can tell is that whenever
nautilus tries to preview an audio file (as when you hold a cursor over
an ogg or mp3 file) nautilus stops responding. This happens whenever
Anthony runs the mouse cursor over the ogg file in his Music directory,
for instance. I've now deleted that file in particular, but the problem
persists for every other audio file on his machine. Strangely, the files
play just fine in both totem and rhythmbox.

I've looked at the CPU and memory usage when nautilus freezes, but
nothing is using the CPU apart from firefox, which also uses the most
memory.

Hope this helps!

Rudy

On Thu, 2009-01-01 at 20:11 +0000, Savvas Radevic wrote:
> Your question #55870 on nautilus in ubuntu changed:
> https://answers.edge.launchpad.net/ubuntu/+source/nautilus/+question/55870
>
> Status: Open => Needs information
>
> Savvas Radevic requested for more information:
> I'll wait! Take your time - just tell him that you have to upgrade to
> the (usually) more stable ubuntu 8.04 hardy, which also is a long-term-
> support release (supported for a looong time with security updates).
>

Revision history for this message
anthony burman (antburman) said :
#19

Hi,

Rudy again. I've turned off sound preview in nautilus (which I think you
suggested earlier) and the nautilus no longer freezes.

Rudy

On Thu, 2009-01-01 at 20:11 +0000, Savvas Radevic wrote:
> Your question #55870 on nautilus in ubuntu changed:
> https://answers.edge.launchpad.net/ubuntu/+source/nautilus/+question/55870
>
> Status: Open => Needs information
>
> Savvas Radevic requested for more information:
> I'll wait! Take your time - just tell him that you have to upgrade to
> the (usually) more stable ubuntu 8.04 hardy, which also is a long-term-
> support release (supported for a looong time with security updates).
>

Revision history for this message
Best Savvas Radevic (medigeek) said :
#20

The only thing left to suggest then is an upgrade to Ubuntu Hardy heron 8.04, because they ought to have bugs fixed and a newer version of nautilus. That's why this "hanging" might go away if you use a newer release.

Revision history for this message
anthony burman (antburman) said :
#21

Thank you very much. Fixed although no upgrade yet.
Anthony.