Ubuntu
network-manager package

the network-manager doesn't detect any network or network related device/driver

Asked by shachafgo

A week ago i installed maverick on my new samsung r580 laptop and everything worked great, i woke up this morning to find out the net app has stopped showing any network. The weird thing is that im writing this from my laptop after using a cable to connect to the internet - and the net app still doesn't recognize it.
 lspci:
00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 02)
00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 02)
00:1a.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 05)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 05)
00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 3 (rev 05)
00:1c.3 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 4 (rev 05)
00:1d.0 USB Controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 05)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a5)
00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 05)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 05)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 05)
00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 05)
01:00.0 VGA compatible controller: ATI Technologies Inc Manhattan [Mobility Radeon HD 5000 Series]
01:00.1 Audio device: ATI Technologies Inc Manhattan HDMI Audio [Mobility Radeon HD 5000 Series]
02:00.0 Network controller: Broadcom Corporation BCM4313 802.11b/g LP-PHY (rev 01)
06:00.0 Ethernet controller: Marvell Technology Group Ltd. 88E8040 PCI-E Fast Ethernet Controller
3f:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 02)
3f:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 02)
3f:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 02)
3f:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 02)
3f:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 02)
3f:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 02)

ifconfig -a
eth0 Link encap:Ethernet HWaddr 00:24:54:e4:7b:be
          inet addr:10.0.0.4 Bcast:10.0.0.255 Mask:255.255.255.0
          inet6 addr: fe80::224:54ff:fee4:7bbe/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
          RX packets:34509 errors:0 dropped:0 overruns:0 frame:0
          TX packets:28358 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:39176049 (39.1 MB) TX bytes:2957650 (2.9 MB)
          Interrupt:19

eth1 Link encap:Ethernet HWaddr 00:1b:b1:a2:d4:b4
          inet6 addr: fe80::21b:b1ff:fea2:d4b4/64 Scope:Link
          UP BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
          Interrupt:16

lo Link encap:Local Loopback
          inet addr:127.0.0.1 Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING MTU:16436 Metric:1
          RX packets:670 errors:0 dropped:0 overruns:0 frame:0
          TX packets:670 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:101252 (101.2 KB) TX bytes:101252 (101.2 KB)

vboxnet0 Link encap:Ethernet HWaddr 0a:00:27:00:00:00
          BROADCAST MULTICAST MTU:1500 Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

iwconfig
lo no wireless extensions.

eth0 no wireless extensions.

eth1 IEEE 802.11 Access Point: Not-Associated
          Link Quality:5 Signal level:0 Noise level:0
          Rx invalid nwid:0 invalid crypt:0 invalid misc:0

vboxnet0 no wireless extensions.

Question information

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Ubuntu network-manager Edit question
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Solved by:
actionparsnip
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Revision history for this message
Best actionparsnip (andrew-woodhead666) said : 		#1

https://help.ubuntu.com/community/WifiDocs/Driver/bcm43xx

Revision history for this message
shachafgo (shachaf-gold) said : 		#2

Thanks actionparsnip, that solved my question.

Revision history for this message
Kevin Johnson (poettone) said : 		#3

I'm having the same issue on a bare metal machine connected via ethernet. I see no connections in the network manager applet, even when I click on connection information, I receive an error box titled "error displaying connection information: no valid connections found. I have no entries under the wired connection tab.

Here is the output of lspci:

00:00.0 Host bridge: Intel Corporation 82975X Memory Controller Hub
00:01.0 PCI bridge: Intel Corporation 82975X PCI Express Root Port
00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 1 (rev 01)
00:1c.4 PCI bridge: Intel Corporation 82801GR/GH/GHM (ICH7 Family) PCI Express Port 5 (rev 01)
00:1c.5 PCI bridge: Intel Corporation 82801GR/GH/GHM (ICH7 Family) PCI Express Port 6 (rev 01)
00:1d.0 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 (rev 01)
00:1d.1 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 01)
00:1d.2 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 (rev 01)
00:1d.3 USB controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 (rev 01)
00:1d.7 USB controller: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
00:1f.2 SATA controller: Intel Corporation N10/ICH7 Family SATA Controller [AHCI mode] (rev 01)
00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev 01)
01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RV380 [Radeon X600 (PCIE)]
01:00.1 Display controller: Advanced Micro Devices [AMD] nee ATI RV380 [Radeon X600]
04:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5754 Gigabit Ethernet PCI Express (rev 02)

I'm not effected by it as I'm connected to the internet but when I performed the upgrade from 11.10 to 12.04 I was getting extremely low rates at obtaining the data and it took about 5 hours to complete. I had another machine updating at the same time running on top of Windows using wubi and it finished over a wireless connection in about 45 minutes. So I think I'm having some negative effects from this but not certain.

Any ideas would be most helpful.

Revision history for this message
Kevin Johnson (poettone) said : 		#4

I wanted to include the output from lspci on my other machine to do some comparisons. It is using the same network card but has some differences in bus controllers etc. Not sure if this will help track down the issue or not but I wanted to provide as much detail as possible.

LSPCI from other machine where ethernet adapter is showing up correctly in network manager. Both machines running the same release/updates etc.

00:00.0 Host bridge: Intel Corporation 82X38/X48 Express DRAM Controller
00:01.0 PCI bridge: Intel Corporation 82X38/X48 Express Host-Primary PCI Express Bridge
00:06.0 PCI bridge: Intel Corporation 82X38/X48 Express Host-Secondary PCI Express Bridge
00:1a.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 02)
00:1a.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 02)
00:1a.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 02)
00:1a.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 02)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 02)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 02)
00:1c.5 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 6 (rev 02)
00:1d.0 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 02)
00:1d.1 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 02)
00:1d.2 USB controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 02)
00:1d.7 USB controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 02)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev 92)
00:1f.0 ISA bridge: Intel Corporation 82801IR (ICH9R) LPC Interface Controller (rev 02)
00:1f.2 SATA controller: Intel Corporation 82801IR/IO/IH (ICH9R/DO/DH) 6 port SATA Controller [AHCI mode] (rev 02)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 02)
01:00.0 VGA compatible controller: NVIDIA Corporation G92 [GeForce 9800 GT] (rev a2)
04:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5754 Gigabit Ethernet PCI Express (rev 02)