Ubuntu
ubiquity package

New Ubuntu installation (10.10) but it could not Shut Down or Restart

Asked by Blucobalto25

Hi, I have just installed Ubuntu 10.10 in a new Acer Veriton N281G with Linux Linpus pre-installed. I went for the full disk option using a usb device. This is my problem:

- I can use the OS, including installation o new programs from the software center.
- There is no possibility to restart the computer or to Shut down it. When I click on the Shut down button it remains the ubuntu purple screen and nothing more happen

The only way to shut down the pc is forcing it with the main start button on the pc

When I try to switch on the computer again a strange messages appear, somethin like:

Fatal error ... could not load lib modules ... number of the library

Thank you in advance for your help

Question information

Language:
English Edit question
Status:
Answered
For:
Ubuntu ubiquity Edit question
Assignee:
No assignee Edit question
Last query:
Last reply:
Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#1

Do you have the latest BIOS?

Revision history for this message
Blucobalto25 (afabbrimail) said : 		#2

I don't know. How can I check it?

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#3

Manufacturers website

You can run;
sudo dmidecode -s bios-version

To see the CURRENT BIOS version you have.

Revision history for this message
Blucobalto25 (afabbrimail) said : 		#4

Ok tks ... Now I'm at office. This evening I 'll do that and post the result. Thank's again

Revision history for this message
Blucobalto25 (afabbrimail) said : 		#5

The CURRENT BIOS version that I get is the following: P01-A1L

I don't know if it is the latest version. Any idea of the problem? tks

Revision history for this message
Blucobalto25 (afabbrimail) said : 		#6

Anyone can help me? I have answered to the question on BIOS

Revision history for this message
delance (olivier-delance) said : 		#7

"something like:
Fatal error ... could not load lib modules ... number of the library"
Could you report more precisely at which step of boot occur these messages and report them pore precisely.
For BIOS, see with actionparsnip.

Revision history for this message
ajmal_82 (ajmal-82) said : 		#8

can you run these commands succesfully ,to reboot
shutdown -r now
for turning off:
shutdown -h now
In the terminal
also put the output of dmesg here

Revision history for this message
ajmal_82 (ajmal-82) said : 		#9

i also suggest you to file a bug for this error and just try out ubuntu which is better than ubuntu 10.10

Revision history for this message
ajmal_82 (ajmal-82) said : 		#10

i also suggest you to file a bug for this error and just try out ubuntu 10.4 which is better than ubuntu 10.10

Revision history for this message
Francisco Padilla García (francisco.padilla.garcia-deactivatedaccount) said : 		#11

I think the latest BIOS upgrade can be found here: http://support.acer.com/us/en/product/default.aspx?tab=1&modelId=3235

Revision history for this message
peterer (peter87) said : 		#12

I had the same problem ..I solved backlisting the rt28xxpci module..

Revision history for this message
Blucobalto25 (afabbrimail) said : 		#13

Thank you for your help.

Can you better explain to me what you mean by backlisting the rt28xxpci module. What I have to do?

tks

Revision history for this message
actionparsnip (andrew-woodhead666) said : 		#14

run:

echo "blacklist rt2800pci" | sudo tee /etc/modprobe.d/realtek-blacklist.conf

Reboot to test

Can you help with this problem?

Provide an answer of your own, or ask Blucobalto25 for more information if necessary.

To post a message you must log in.