Can't load 10.10 or 11.04

Asked by Kathleen Krol

I don't know much about computers at all. A friend recommended I use Ubuntu. I had ubuntu on my computer, using wubi for about a month. Then it started acting funny (freezing, wouldn't connect to the internet, etc.) so, I uninstalled it. Everything seemed to go fine.

Now, however, I can't reinstall it. I've tried 11.04 a couple of times, and 10.10 this last time. It installs forever, and then all of sudden, a window opens that says "An error occurred. Permission denied. For more information, please see the log file" I don't know if this has anything to do with it, but, when I start the installation, it also says something about "pyl" (or something like that?) being blocked by my firewall, but, I always allow it to go through the firewall. I've no idea. It didn't do that when I first installed it. Thanks in advance.

This is the log file for 10.10:

07-24 19:32 INFO root: === wubi 10.10 rev197 ===
07-24 19:32 DEBUG root: Logfile is c:\users\kathee\appdata\local\temp\wubi-10.10-rev197.log
07-24 19:32 DEBUG root: sys.argv = ['main.pyo', '--exefile="C:\\Users\\Kathee\\Downloads\\wubi (1).exe"']
07-24 19:32 DEBUG CommonBackend: data_dir=C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\data
07-24 19:32 DEBUG WindowsBackend: 7z=C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\bin\7z.exe
07-24 19:32 DEBUG CommonBackend: Fetching basic info...
07-24 19:32 DEBUG CommonBackend: original_exe=C:\Users\Kathee\Downloads\wubi (1).exe
07-24 19:32 DEBUG CommonBackend: platform=win32
07-24 19:32 DEBUG CommonBackend: osname=nt
07-24 19:32 DEBUG CommonBackend: language=en_US
07-24 19:32 DEBUG CommonBackend: encoding=cp1252
07-24 19:32 DEBUG WindowsBackend: arch=amd64
07-24 19:32 DEBUG CommonBackend: Parsing isolist=C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\data\isolist.ini
07-24 19:32 DEBUG CommonBackend: Adding distro Xubuntu-i386
07-24 19:32 DEBUG CommonBackend: Adding distro Xubuntu-amd64
07-24 19:32 DEBUG CommonBackend: Adding distro Kubuntu-amd64
07-24 19:32 DEBUG CommonBackend: Adding distro Mythbuntu-i386
07-24 19:32 DEBUG CommonBackend: Adding distro Ubuntu-amd64
07-24 19:32 DEBUG CommonBackend: Adding distro Ubuntu-i386
07-24 19:32 DEBUG CommonBackend: Adding distro Mythbuntu-amd64
07-24 19:32 DEBUG CommonBackend: Adding distro Kubuntu-i386
07-24 19:32 DEBUG CommonBackend: Adding distro KubuntuNetbook-i386
07-24 19:32 DEBUG CommonBackend: Adding distro UbuntuNetbook-i386
07-24 19:32 DEBUG WindowsBackend: Fetching host info...
07-24 19:32 DEBUG WindowsBackend: registry_key=Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi
07-24 19:32 DEBUG WindowsBackend: windows version=vista
07-24 19:32 DEBUG WindowsBackend: windows_version2=Windows 7 Home Premium
07-24 19:32 DEBUG WindowsBackend: windows_sp=None
07-24 19:32 DEBUG WindowsBackend: windows_build=7601
07-24 19:32 DEBUG WindowsBackend: gmt=-5
07-24 19:32 DEBUG WindowsBackend: country=US
07-24 19:32 DEBUG WindowsBackend: timezone=America/New_York
07-24 19:32 DEBUG WindowsBackend: windows_username=Kathee
07-24 19:32 DEBUG WindowsBackend: user_full_name=Kathee
07-24 19:32 DEBUG WindowsBackend: user_directory=C:\Users\Kathee
07-24 19:32 DEBUG WindowsBackend: windows_language_code=1033
07-24 19:32 DEBUG WindowsBackend: windows_language=English
07-24 19:32 DEBUG WindowsBackend: processor_name=AMD Sempron(tm) M100
07-24 19:32 DEBUG WindowsBackend: bootloader=vista
07-24 19:32 DEBUG WindowsBackend: system_drive=Drive(C: hd 154163.070313 mb free ntfs)
07-24 19:32 DEBUG WindowsBackend: drive=Drive(C: hd 154163.070313 mb free ntfs)
07-24 19:32 DEBUG WindowsBackend: drive=Drive(D: cd 0.0 mb free )
07-24 19:32 DEBUG WindowsBackend: uninstaller_path=None
07-24 19:32 DEBUG WindowsBackend: previous_target_dir=None
07-24 19:32 DEBUG WindowsBackend: previous_distro_name=None
07-24 19:32 DEBUG WindowsBackend: keyboard_id=67699721
07-24 19:32 DEBUG WindowsBackend: keyboard_layout=us
07-24 19:32 DEBUG WindowsBackend: keyboard_variant=
07-24 19:32 DEBUG CommonBackend: python locale=('en_US', 'cp1252')
07-24 19:32 DEBUG CommonBackend: locale=en_US.UTF-8
07-24 19:32 DEBUG WindowsBackend: total_memory_mb=1788.16796875
07-24 19:32 DEBUG CommonBackend: Searching ISOs on USB devices
07-24 19:32 DEBUG CommonBackend: Searching for local CDs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp is a valid Ubuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp is a valid Ubuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp is a valid Ubuntu Netbook CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp is a valid Kubuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp is a valid Kubuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp is a valid Kubuntu Netbook CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp is a valid Xubuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp is a valid Xubuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp is a valid Mythbuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp is a valid Mythbuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Ubuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Ubuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Ubuntu Netbook CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Kubuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Kubuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Kubuntu Netbook CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Xubuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Xubuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Mythbuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Mythbuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 INFO root: Running the installer...
07-24 19:32 DEBUG WindowsFrontend: __init__...
07-24 19:32 DEBUG WindowsFrontend: on_init...
07-24 19:32 INFO WinuiPage: appname=wubi, localedir=C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\translations, languages=['en_US', 'en']
07-24 19:32 INFO WinuiPage: appname=wubi, localedir=C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\translations, languages=['en_US', 'en']
07-24 19:32 INFO root: === wubi 10.10 rev197 ===
07-24 19:32 DEBUG root: Logfile is c:\users\kathee\appdata\local\temp\wubi-10.10-rev197.log
07-24 19:32 DEBUG root: sys.argv = ['main.pyo', '--exefile="C:\\Users\\Kathee\\Downloads\\wubi (1).exe"']
07-24 19:32 DEBUG CommonBackend: data_dir=C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\data
07-24 19:32 DEBUG WindowsBackend: 7z=C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\bin\7z.exe
07-24 19:32 DEBUG CommonBackend: Fetching basic info...
07-24 19:32 DEBUG CommonBackend: original_exe=C:\Users\Kathee\Downloads\wubi (1).exe
07-24 19:32 DEBUG CommonBackend: platform=win32
07-24 19:32 DEBUG CommonBackend: osname=nt
07-24 19:32 DEBUG CommonBackend: language=en_US
07-24 19:32 DEBUG CommonBackend: encoding=cp1252
07-24 19:32 DEBUG WindowsBackend: arch=amd64
07-24 19:32 DEBUG CommonBackend: Parsing isolist=C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\data\isolist.ini
07-24 19:32 DEBUG CommonBackend: Adding distro Xubuntu-i386
07-24 19:32 DEBUG CommonBackend: Adding distro Xubuntu-amd64
07-24 19:32 DEBUG CommonBackend: Adding distro Kubuntu-amd64
07-24 19:32 DEBUG CommonBackend: Adding distro Mythbuntu-i386
07-24 19:32 DEBUG CommonBackend: Adding distro Ubuntu-amd64
07-24 19:32 DEBUG CommonBackend: Adding distro Ubuntu-i386
07-24 19:32 DEBUG CommonBackend: Adding distro Mythbuntu-amd64
07-24 19:32 DEBUG CommonBackend: Adding distro Kubuntu-i386
07-24 19:32 DEBUG CommonBackend: Adding distro KubuntuNetbook-i386
07-24 19:32 DEBUG CommonBackend: Adding distro UbuntuNetbook-i386
07-24 19:32 DEBUG WindowsBackend: Fetching host info...
07-24 19:32 DEBUG WindowsBackend: registry_key=Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi
07-24 19:32 DEBUG WindowsBackend: windows version=vista
07-24 19:32 DEBUG WindowsBackend: windows_version2=Windows 7 Home Premium
07-24 19:32 DEBUG WindowsBackend: windows_sp=None
07-24 19:32 DEBUG WindowsBackend: windows_build=7601
07-24 19:32 DEBUG WindowsBackend: gmt=-5
07-24 19:32 DEBUG WindowsBackend: country=US
07-24 19:32 DEBUG WindowsBackend: timezone=America/New_York
07-24 19:32 DEBUG WindowsBackend: windows_username=Kathee
07-24 19:32 DEBUG WindowsBackend: user_full_name=Kathee
07-24 19:32 DEBUG WindowsBackend: user_directory=C:\Users\Kathee
07-24 19:32 DEBUG WindowsBackend: windows_language_code=1033
07-24 19:32 DEBUG WindowsBackend: windows_language=English
07-24 19:32 DEBUG WindowsBackend: processor_name=AMD Sempron(tm) M100
07-24 19:32 DEBUG WindowsBackend: bootloader=vista
07-24 19:32 DEBUG WindowsBackend: system_drive=Drive(C: hd 154158.503906 mb free ntfs)
07-24 19:32 DEBUG WindowsBackend: drive=Drive(C: hd 154158.503906 mb free ntfs)
07-24 19:32 DEBUG WindowsBackend: drive=Drive(D: cd 0.0 mb free )
07-24 19:32 DEBUG WindowsBackend: uninstaller_path=None
07-24 19:32 DEBUG WindowsBackend: previous_target_dir=None
07-24 19:32 DEBUG WindowsBackend: previous_distro_name=None
07-24 19:32 DEBUG WindowsBackend: keyboard_id=67699721
07-24 19:32 DEBUG WindowsBackend: keyboard_layout=us
07-24 19:32 DEBUG WindowsBackend: keyboard_variant=
07-24 19:32 DEBUG CommonBackend: python locale=('en_US', 'cp1252')
07-24 19:32 DEBUG CommonBackend: locale=en_US.UTF-8
07-24 19:32 DEBUG WindowsBackend: total_memory_mb=1788.16796875
07-24 19:32 DEBUG CommonBackend: Searching ISOs on USB devices
07-24 19:32 DEBUG CommonBackend: Searching for local CDs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp is a valid Ubuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp is a valid Ubuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp is a valid Ubuntu Netbook CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp is a valid Kubuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp is a valid Kubuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp is a valid Kubuntu Netbook CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp is a valid Xubuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp is a valid Xubuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp is a valid Mythbuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp is a valid Mythbuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Ubuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Ubuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Ubuntu Netbook CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Kubuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Kubuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Kubuntu Netbook CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Xubuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Xubuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Mythbuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Mythbuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 INFO root: Running the installer...
07-24 19:32 DEBUG WindowsFrontend: __init__...
07-24 19:32 DEBUG WindowsFrontend: on_init...
07-24 19:32 INFO WinuiPage: appname=wubi, localedir=C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\translations, languages=['en_US', 'en']
07-24 19:32 INFO WinuiPage: appname=wubi, localedir=C:\Users\Kathee\AppData\Local\Temp\pylC2D4.tmp\translations, languages=['en_US', 'en']
07-24 19:32 DEBUG WinuiInstallationPage: target_drive=C:, installation_size=17000MB, distro_name=Ubuntu, language=en_US, locale=en_US.UTF-8, username=kathee
07-24 19:32 INFO root: Received settings
07-24 19:32 INFO WinuiPage: appname=wubi, localedir=C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\translations, languages=['en_US', 'en']
07-24 19:32 DEBUG TaskList: # Running tasklist...
07-24 19:32 DEBUG TaskList: ## Running select_target_dir...
07-24 19:32 INFO WindowsBackend: Installing into C:\ubuntu
07-24 19:32 DEBUG TaskList: ## Finished select_target_dir
07-24 19:32 DEBUG TaskList: ## Running create_dir_structure...
07-24 19:32 DEBUG CommonBackend: Creating dir C:\ubuntu
07-24 19:32 DEBUG CommonBackend: Creating dir C:\ubuntu\disks
07-24 19:32 DEBUG CommonBackend: Creating dir C:\ubuntu\install
07-24 19:32 DEBUG CommonBackend: Creating dir C:\ubuntu\install\boot
07-24 19:32 DEBUG CommonBackend: Creating dir C:\ubuntu\disks\boot
07-24 19:32 DEBUG CommonBackend: Creating dir C:\ubuntu\disks\boot\grub
07-24 19:32 DEBUG CommonBackend: Creating dir C:\ubuntu\install\boot\grub
07-24 19:32 DEBUG TaskList: ## Finished create_dir_structure
07-24 19:32 DEBUG TaskList: ## Running uncompress_target_dir...
07-24 19:32 DEBUG TaskList: ## Finished uncompress_target_dir
07-24 19:32 DEBUG TaskList: ## Running create_uninstaller...
07-24 19:32 DEBUG WindowsBackend: Copying uninstaller C:\Users\Kathee\Downloads\wubi (1).exe -> C:\ubuntu\uninstall-wubi.exe
07-24 19:32 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi UninstallString C:\ubuntu\uninstall-wubi.exe
07-24 19:32 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi InstallationDir C:\ubuntu
07-24 19:32 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayName Ubuntu
07-24 19:32 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayIcon C:\ubuntu\Ubuntu.ico
07-24 19:32 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi DisplayVersion 10.10-rev197
07-24 19:32 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi Publisher Ubuntu
07-24 19:32 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi URLInfoAbout http://www.ubuntu.com
07-24 19:32 DEBUG registry: Setting registry key -2147483646 Software\Microsoft\Windows\CurrentVersion\Uninstall\Wubi HelpLink http://www.ubuntu.com/support
07-24 19:32 DEBUG TaskList: ## Finished create_uninstaller
07-24 19:32 DEBUG TaskList: ## Running copy_installation_files...
07-24 19:32 DEBUG WindowsBackend: Copying C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\data\custom-installation -> C:\ubuntu\install\custom-installation
07-24 19:32 DEBUG WindowsBackend: Copying C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\winboot -> C:\ubuntu\winboot
07-24 19:32 DEBUG WindowsBackend: Copying C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\data\images\Ubuntu.ico -> C:\ubuntu\Ubuntu.ico
07-24 19:32 DEBUG TaskList: ## Finished copy_installation_files
07-24 19:32 DEBUG TaskList: ## Running get_iso...
07-24 19:32 DEBUG CommonBackend: Searching for local CD
07-24 19:32 DEBUG Distro: checking whether C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp is a valid Ubuntu CD
07-24 19:32 DEBUG Distro: does not contain C:\Users\Kathee\AppData\Local\Temp\pylB943.tmp\casper\filesystem.squashfs
07-24 19:32 DEBUG Distro: checking whether D:\ is a valid Ubuntu CD
07-24 19:32 DEBUG Distro: does not contain D:\casper\filesystem.squashfs
07-24 19:32 DEBUG CommonBackend: Searching for local ISO
07-24 19:32 DEBUG CommonBackend: Could not find any ISO or CD, downloading one now
07-24 19:32 DEBUG TaskList: New task get_metalink
07-24 19:32 DEBUG TaskList: ### Running get_metalink...
07-24 19:32 DEBUG downloader: downloading http://releases.ubuntu.com/10.10/ubuntu-10.10-desktop-amd64.metalink > C:\ubuntu\install
07-24 19:32 DEBUG downloader: Download start filename=C:\ubuntu\install\ubuntu-10.10-desktop-amd64.metalink, url=http://releases.ubuntu.com/10.10/ubuntu-10.10-desktop-amd64.metalink, basename=ubuntu-10.10-desktop-amd64.metalink, length=9135, text=None
07-24 19:32 DEBUG downloader: download finished (read 9135 bytes)
07-24 19:32 DEBUG downloader: downloading http://releases.ubuntu.com/10.10/MD5SUMS-metalink > C:\ubuntu\install
07-24 19:32 DEBUG downloader: Download start filename=C:\ubuntu\install\MD5SUMS-metalink, url=http://releases.ubuntu.com/10.10/MD5SUMS-metalink, basename=MD5SUMS-metalink, length=488, text=None
07-24 19:32 DEBUG downloader: download finished (read 488 bytes)
07-24 19:32 DEBUG downloader: downloading http://releases.ubuntu.com/10.10/MD5SUMS-metalink.gpg > C:\ubuntu\install
07-24 19:32 DEBUG downloader: Download start filename=C:\ubuntu\install\MD5SUMS-metalink.gpg, url=http://releases.ubuntu.com/10.10/MD5SUMS-metalink.gpg, basename=MD5SUMS-metalink.gpg, length=198, text=None
07-24 19:32 DEBUG downloader: download finished (read 198 bytes)
07-24 19:32 INFO saplog: Verified a signature from ID:'46181433FBB75451'.
07-24 19:32 INFO saplog: Checking block bindings..
07-24 19:32 INFO saplog: Key verified successfully.
07-24 19:32 DEBUG CommonBackend: metalink md5sums:
8347c9445946263135e546b5b405ab53 ubuntu-10.10-alternate-amd64.metalink
fa54b4b9e6bf5eca925e6349354eaa21 ubuntu-10.10-alternate-i386.metalink
d50f0a43d72bc46f847e4b80474e9bf4 ubuntu-10.10-desktop-amd64.metalink
96710a504292b579234bcc78405f4deb ubuntu-10.10-desktop-i386.metalink
43d96efc68bfb9d2be5fcb5d480e6436 ubuntu-10.10-netbook-i386.metalink
9bb7b8e69d37e73638309e9647d46092 ubuntu-10.10-server-amd64.metalink
ec1ffd21842e4d6447b3dfa668afb070 ubuntu-10.10-server-i386.metalink

07-24 19:32 DEBUG TaskList: ### Finished get_metalink
07-24 19:32 DEBUG TaskList: New task download
07-24 19:32 DEBUG TaskList: ### Running download...
07-24 19:32 DEBUG btdownloader: downloading http://releases.ubuntu.com/10.10/ubuntu-10.10-desktop-amd64.iso.torrent > C:\ubuntu\install\ubuntu-10.10-desktop-amd64.iso
07-24 19:32 DEBUG WindowsFrontend: frontend.on_quit
07-24 19:32 DEBUG root: application.on_quit
07-24 19:32 INFO root: sys.exit
07-24 20:37 ERROR TaskList: Traceback (most recent call last):
  File "\lib\bittorrent\RawServer.py", line 229, in listen_forever
  File "\lib\wubi\backends\common\btdownloader.py", line 70, in error_callback
DownloadError: Traceback (most recent call last):
  File "\lib\bittorrent\RawServer.py", line 221, in listen_forever
  File "\lib\bittorrent\Rerequester.py", line 96, in fail
  File "\lib\wubi\backends\common\btdownloader.py", line 70, in error_callback
DownloadError: Problem connecting to tracker - <urlopen error (7, 'getaddrinfo failed')>

Traceback (most recent call last):
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\btdownloader.py", line 79, in download
  File "\lib\bittorrent\download.py", line 303, in download
  File "\lib\bittorrent\RawServer.py", line 256, in listen_forever
  File "\lib\wubi\backends\common\btdownloader.py", line 70, in error_callback
DownloadError: Traceback (most recent call last):
  File "\lib\bittorrent\RawServer.py", line 229, in listen_forever
  File "\lib\wubi\backends\common\btdownloader.py", line 70, in error_callback
DownloadError: Traceback (most recent call last):
  File "\lib\bittorrent\RawServer.py", line 221, in listen_forever
  File "\lib\bittorrent\Rerequester.py", line 96, in fail
  File "\lib\wubi\backends\common\btdownloader.py", line 70, in error_callback
DownloadError: Problem connecting to tracker - <urlopen error (7, 'getaddrinfo failed')>

07-24 20:37 ERROR TaskList: Non fatal error Traceback (most recent call last):
  File "\lib\bittorrent\RawServer.py", line 229, in listen_forever
  File "\lib\wubi\backends\common\btdownloader.py", line 70, in error_callback
DownloadError: Traceback (most recent call last):
  File "\lib\bittorrent\RawServer.py", line 221, in listen_forever
  File "\lib\bittorrent\Rerequester.py", line 96, in fail
  File "\lib\wubi\backends\common\btdownloader.py", line 70, in error_callback
DownloadError: Problem connecting to tracker - <urlopen error (7, 'getaddrinfo failed')>

 in task download
07-24 20:37 DEBUG TaskList: ### Finished download
07-24 20:37 ERROR TaskList: [Errno 13] Permission denied: u'C:\\ubuntu\\install\\ubuntu-10.10-desktop-amd64.iso'
Traceback (most recent call last):
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\backend.py", line 492, in get_iso
  File "\lib\wubi\backends\common\backend.py", line 347, in download_iso
OSError: [Errno 13] Permission denied: u'C:\\ubuntu\\install\\ubuntu-10.10-desktop-amd64.iso'
07-24 20:37 DEBUG TaskList: # Cancelling tasklist
07-24 20:37 ERROR root: [Errno 13] Permission denied: u'C:\\ubuntu\\install\\ubuntu-10.10-desktop-amd64.iso'
Traceback (most recent call last):
  File "\lib\wubi\application.py", line 56, in run
  File "\lib\wubi\application.py", line 130, in select_task
  File "\lib\wubi\application.py", line 156, in run_installer
  File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
  File "\lib\wubi\backends\common\backend.py", line 492, in get_iso
  File "\lib\wubi\backends\common\backend.py", line 347, in download_iso
OSError: [Errno 13] Permission denied: u'C:\\ubuntu\\install\\ubuntu-10.10-desktop-amd64.iso'
07-24 20:37 DEBUG TaskList: # Finished tasklist

Question information

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bcbc
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Best bcbc (bcbc) said :
#1

The error is that the bittorrent downloader is unable to connect. This is due either to your firewall (not allowing pyrun.exe access) or another firewall (corporate??, router ??).

In any case there are ways around this. You can download the desktop CD ISO yourself - for 11.04 you can use this http://www.ubuntu.com/download/ubuntu/download
or http://releases.ubuntu.com/11.04

You want the 32bit version http://releases.ubuntu.com/11.04/ubuntu-11.04-desktop-i386.iso
From the same place, get the wubi.exe i.e. for 11.04 it's http://releases.ubuntu.com/11.04/wubi.exe

Place the two in the same directory and run wubi from there. It will use the ISO you downloaded.

You can also create an Ubuntu CD or bootable USB using that ISO - instructions available here: http://www.ubuntu.com/download/ubuntu/download

You can install wubi or regular ubuntu from the CD as well. You can use the USB to run Ubuntu in live mode or install regular Ubuntu (not wubi generally).

Hope this helps

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bcbc (bcbc) said :
#2

PS... you might want to investigate why your computer started running slow before.

1. Avoid hard shutdowns with Wubi. If it appears to be hanging refer to this https://wiki.ubuntu.com/WubiGuide#How_to_reboot_cleanly_even_when_the_keyboard.2BAC8-mouse_are_frozen
2. Before installing run CHKDSK and defragment your windows drive
3. Check the size of the Wubi install (it's fixed) - you can keep track of how much space you have left with the command: df -h
Note that you can run out of space on the Wubi virtual disk even if you have plenty of space on the host 'drive'
4. Because the virtual disk is a single file (on ntfs: \ubuntu\disks\root.disk ) you should use caution when storing personal data on it. Make sure it backed up regularly - a good idea anyway - but important if you are using Wubi.

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Kathleen Krol (katheek77) said :
#3

Thanks bcbc, that solved my question.