Xibo

RSS update interval not working

Asked by max

I've just deployed Xibo and it's working excellently. However, I've noticed that the news ticker (which connects to an RSS feed) is not updating every 10 minutes as specified in the layout I've set up. The only way it seems possible to update it is to restart the client.

The client is definitely polling the Xibo server side at the correct interval (it's showing up in 'Last Accessed' in the Xibo Admin web interface under Management -> Displays), and it does initially connect to the RSS feed on startup, so I don't know what's going wrong here. Am I missing something?

Question information

Language:
English Edit question
Status:
Solved
For:
Xibo Edit question
Assignee:
No assignee Edit question
Solved by:
max
Solved:
Last query:
Last reply:
Revision history for this message
Alex Harrington (alexharrington) said : 		#1

Is the ticker in a region on it's own?

The ticker won't refresh itself - when it starts up it looks to see if it's longer than the update interval since it last refreshed and if so, pulls fresh content.

If you've say only got one layout with a very long total duration and the ticker in a region on it's own then it will only refresh when the layout expires or when the client is restarted.

Also the update interval is in minutes not seconds .

If that's not what's going on then can you describe exactly the setup you have, the layouts and how they're scheduled.

Alex

Revision history for this message
max (maxozilla) said : 		#2

Hi Alex,

I've got one layout set up with a couple of regions.

The ticker is in a region on its own. The ticker's duration is set to 120 seconds. Its update interval is set to 10 minutes.

In the Xibo Client options, the collection interval is set to 900 seconds.

Revision history for this message
max (maxozilla) said : 		#3

Also, re the layout's total duration, I'm not sure where this is set?

Revision history for this message
Alex Harrington (alexharrington) said : 		#4

And What's in the other region? What durations are on the media there?

This email carries a disclaimer, a copy of which may be read at http://learning.longhill.org.uk/disclaimer

Revision history for this message
max (maxozilla) said : 		#5

I had other regions set to 9000 seconds, as I didn't understand this principle! I've now changed them to 890 seconds, and the screen now refreshes as required. Thanks for your help, really appreciate it, and Xibo is most excellent! I would definitely be interested in helping out if you ever need anyone to do some .NET/C#/PHP/HTML/CSS/Unixy stuff at some point, just let me know. Thanks again :-)

Revision history for this message
Alex Harrington (alexharrington) said : 		#6

Glad it's working. The other way to tackle this would have been to put the same ticker twice in the ticker region so that it reloads periodically. Either way works fine.

Alex