Can't edit display - 1.4.0 RC1
I've recently started evaluating Xibo v1.4.0 RC1. I've set up the server (running on Mac server 10.8.2, yep I'm the 1 guy that does this) and went through the normal initial process of creating a test user/group, creating a test layout with some content, and then setting up a client on a Windows 7 x86 virtual machine and registering it as a display. I can't seem to edit the display in Xibo to license the display. When I click on the edit button the loading wheel pops up but no menu opens to actually edit the display.
Any thoughts on what might be causing this?
Question information
- Language:
- English Edit question
- Status:
- Solved
- For:
- Xibo Edit question
- Assignee:
- No assignee Edit question
- Solved by:
- imcnoyd
- Solved:
- Last query:
- Last reply:
Related bugs
Related FAQ:
None Link to a FAQ
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#1 |
We don't test with Safari at all, although it should work being based on webkit.
Can you try with Chrome or Firefox (or IE from the Windows 7 machine) and see if you can license it that way?
Alex
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#2 |
Also if you created a new user, I wonder if that user doesn't have permission? Does it work as the xibo_admin user?
Alex
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#3 |
I don't use Safari for anything other than downloading Firefox or Chrome. I only use the Mac for xibo hosting and it has so far worked just fine for v1.2.2. I tried licensing the display with both the xibo_admin user and a created super admin user Firefox, Chrome and IE. In all cases the loading wheel pops up in the upper left corner of the page but nothing happens. The Xibo server is a clean install on a clean install of Mac 10.8.2. During the install it passed all the normal scripted tests.
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#4 |
If you can follow the "Report Fault" process and post a log file for us we can take a look at it.
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#5 |
Hi Alex/Dan,
I'm having the same problem with a clean install of Xibo 1.4.0, I add a new display and am unable to license it by clicking the 'edit' button. All of the other action buttons work fine. Ive tried on 3 PCs using both Chrome and IE9, but nothing happens when I click the button,
Please find below a log file (sorry i'm not sure how to add as an attachment)
PS. loving your work with Xibo
-------
Environment Checks
-------
<div class="checks"><img src="install/
-------
PHP INFO
-------
Array
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[PHP Configuration] => Array
(
[PHP Version] => 5.3.0
[PHP Egg] => PHPE9568F34-
[Build Date] => Jun 29 2009 21:23:30
[Server API] => Apache 2.0 Handler
[Loaded Configuration File] => C:\xibo\
[Scan this dir for additional .ini files] => (none)
[PHP API] => 20090626
[PHP Extension] => 20090626
[Zend Extension] => 220090626
[Zend Extension Build] => API220090626,TS,VC6
[PHP Extension Build] => API20090626,TS,VC6
[Debug Build] => no
[Thread Safety] => enabled
[Zend Memory Manager] => enabled
[Zend Multibyte Support] => disabled
[IPv6 Support] => enabled
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[Zend Egg] => PHPE9568F35-
[PHP Credits Egg] => PHPB8B5F2A0-
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[apache2han
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[Apache Version] => Apache/2.2.11 (Win32) PHP/5.3.0
[Apache API Version] => 20051115
[Server Administrator] => admin@localhost
[Max Requests] => Per Child: 0 - Keep Alive: on - Max Per Connection: 100
[Server Root] => C:/xibo/
[Loaded Modules] => core mod_win32 mpm_winnt http_core mod_so mod_actions mod_alias mod_asis mod_auth_basic mod_authn_default mod_authn_file mod_authz_default mod_authz_groupfile mod_authz_host mod_authz_user mod_autoindex mod_cgi mod_dir mod_env mod_include mod_isapi mod_log_config mod_mime mod_negotiation mod_setenvif mod_php5
)
[Apache Environment] => Array
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[PATH] => C:\xibo\
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[HTTP Headers Information] => Array
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[HTTP Request] => GET /index.
[Host] => 10.1.0.8
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[BCMath support] => enabled
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[date] => Array
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[dom] => Array
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[HTML Support] => enabled
[XPath Support] => enabled
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[Regex Library] => Bundled library enabled
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[filter] => Array
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[Input Validation and Filtering] => enabled
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[ftp] => Array
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[FTP support] => enabled
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[gd] => Array
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[GD Support] => enabled
[GD Version] => bundled (2.0.34 compatible)
[GIF Read Support] => enabled
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[PNG Support] => enabled
[libPNG Version] => 1.2.37
[WBMP Support] => enabled
[XBM Support] => enabled
(
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[hash support] => enabled
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[iconv support] => enabled
[iconv implementation] => "libiconv&
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[json support] => enabled
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[libXML streams] => enabled
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[mbstring] => Array
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[HTTP input encoding translation] => disabled
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[mcrypt] => Array
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[Api No] => 20021217
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[mhash] => Array
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[MHASH support] => Enabled
[MHASH API Version] => Emulated Support
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[mysql] => Array
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[Active Persistent Links] => 0
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[size] => 2000
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[Active Persistent Links] => 0
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[size] => 2000
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[mysqlnd] => Array
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[Active Persistent Links] => 0
[Active Links] => 0
[ODBC library] => Win32
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[pcre] => Array
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[PCRE (Perl Compatible Regular Expressions) Support] => enabled
[PCRE Library Version] => 7.9 2009-04-11
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[PDO] => Array
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[PDO drivers] => mysql, sqlite
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[pdo_mysql] => Array
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[pdo_sqlite] => Array
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[Phar based on pear/PHP_Archive, original concept by Davey Shafik.Phar fully realized by Gregory Beaver and Marcus Boerger.Portions of tar implementation Copyright (c) 2003-2009 Tim Kientzle.] =>
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[Reflection] => Array
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[SimpleXML] => Array
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[soap] => Array
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[Soap Client] => enabled
[Soap Server] => enabled
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[SPL] => Array
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[standard] => Array
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[Path to sendmail] => c:\xibo\
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[tokenizer] => Array
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[wddx] => Array
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[WDDX Session Serializer] => enabled
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[xml] => Array
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[XML Support] => active
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[Environment] => Array
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[PHPRC] => C:\xibo\PHP\
[TEMP] => C:\WINDOWS\TEMP
[TMP] => C:\WINDOWS\TEMP
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[PHP Variables] => Array
(
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-------
LOG Dump
-------
Date: 2012-10-31 10:59:30
Page: fault
Function:
Message: <errormsg>Undefined offset: 2</errormsg>
<errornum>
<errortype>
<scriptname>
<scriptlinenum>
Date: 2012-10-31 10:50:13
Page:
Function:
Message: <errormsg>Undefined index: token</errormsg>
<errornum>
<errortype>
<scriptname>
<scriptlinenum>
Date: 2012-10-31 10:50:13
Page:
Function:
Message: Form token incorrect from: 10.1.0.2 with token []
-------
Display Dump
-------
DisplayID: 4
Display: SATELLITE
Default Layout: Default Layout
Logged In: 0
Last Accessed:
Interleave: 0
Licensed: 0
-------
Settings Dump
-------
Setting: MEDIA_DEFAULT - Value: private
Setting: LAYOUT_DEFAULT - Value: private
Setting: defaultUsertype - Value: user
Setting: debug - Value: Off
Setting: userModule - Value: module_
Setting: adminMessage - Value:
Setting: defaultTimezone - Value: UTC
Setting: mail_to - Value: <email address hidden>
Setting: mail_from - Value: <email address hidden>
Setting: BASE_URL - Value: http://
Setting: jpg_length - Value: 10
Setting: ppt_width - Value: 1024
Setting: ppt_height - Value: 768
Setting: ppt_length - Value: 120
Setting: swf_length - Value: 60
Setting: audit - Value: Off
Setting: LIBRARY_LOCATION - Value: media/
Setting: HELP_BASE - Value: http://
Setting: PHONE_HOME - Value: Off
Setting: PHONE_HOME_URL - Value: http://
Setting: PHONE_HOME_DATE - Value: 0
Setting: SERVER_MODE - Value: Production
Setting: MAINTENANCE_ENABLED - Value: Off
Setting: MAINTENANCE_
Setting: MAINTENANCE_KEY - Value: changeme
Setting: MAINTENANCE_
Setting: MAINTENANCE_
Setting: MAINTENANCE_
Setting: SHOW_DISPLAY_
Setting: SHOW_DISPLAY_
Setting: MAINTENANCE_
Setting: SCHEDULE_LOOKAHEAD - Value: On
Setting: REQUIRED_
Setting: REGION_
Setting: LAYOUT_
Setting: MAX_LICENSED_
Setting: LIBRARY_
Setting: USER_PASSWORD_
Setting: USER_PASSWORD_ERROR - Value:
Setting: MODULE_
Setting: LIBRARY_
Setting: MONTHLY_
Setting: DEFAULT_LANGUAGE - Value: en_GB
-------
Sessions Dump
-------
UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.94 Safari/537.4
RemoteAddress: 10.1.0.2
Session Data
pagename|
----
UserAgent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.94 Safari/537.4
RemoteAddress: 10.1.0.2
Session Data
pagename|
----
UserAgent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322; .NET4.0C; .NET4.0E; MS-RTC LM 8)
RemoteAddress: 127.0.0.1
Session Data
pagename|
----
Revision history for this message
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#6 |
Here is a link to the log created by the Report a Fault track. Sorry it took me so long to get back to this.
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#7 |
I've created and linked a bug to this with a patch to try out (attached to the bug).
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#8 |
That fixed the problem. I'll try to test it out more completely in the coming days and will come back to mark this Problem Solved if everything goes well. Thanks for your time and effort.
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#9 |
Haven't had any related problems since this fix.