Xibo

xiboclient.config.xml error Player don't work

Asked by Michael

Hello,
I am trying Xibo 1.7.0-rc1 server and client. Client was working last night but this morning client shows an error and doesn't work. The error message is: "There is an error in XML document (0,0). Path: C:\Users\Mike\AppData\Roaming\XiboClient.config.xml"
So I find the xml file and its zero, there is nothing inside.
Xibo player and xibo player options does not work.
NOW I try to I delete the xml file, now client option works and as you can guess all of my settings lost.

Thanks

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Dan Garner (dangarner) said : 		#1

Odd - I don't have any explanation for why that file would be emptied of content. It is copied from fresh if the client cannot find it, but if that had happened it would be full of content the default content.... very strange indeed.

I'll have a think and see if I can come up with any potential reasons - in the mean time can you report back if it happens again?

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Michael (mgardnerss) said : 		#2

Hello,
It happened again when power goes and on.

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Michael (mgardnerss) said : 		#3

It also happened on my other windows 8 client, which have power problem also. I think the problem happens downloading client setting from server and writing those settings to this xml. Maybe client powered off in this operation and file goes empty. I think there should be a copy of (at least first setting we make, server, key exc.) and if client cannot read xiboclient.config.xml could try to read backup.xml and connect to server take all settings again. In this solution client could repair itself and could work without user attraction.
Thanks

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Michael (mgardnerss) said : 		#4

Now it also happened another pc which have Windows 7 os. I checked the xibo files folder and see required files.xml and status.json also empty (maybe it s normal)
My Collection Interval (seconds) setting is 30 seconds, maybe it make the problem often.
So I see this missing xiboconfig.xml error very often, which client shutdowns suddenly.
Thanks

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Speedy Gonzalez (tomislav159) said : 		#5

Issue on Github: https://github.com/xibosignage/xibo/issues/54

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